Elder Care
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Elder Care

5532 37th Street East
Bradenton, FL 34203
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JOHANNA COURSEY
EDUCATION &
CERTIFICATES
•Competed and received certification in Art of Proofreading Class-2019.
•High-Level Proofreading Pro Certification
•How to Transcribe and Excel in General Transcription-2019
•Certificate of Completion QC School of Design-2/2007
•CPR and First Aid Certification-2019 ID#: C71193FC
EXPERIENCE
•Elder Care-Private. Hired by Dr. Amy Koler @ St. Petersburg, FL 2017-2018
•Elder Care-Private (Parents) @ Kansas City, MO and Appleton, MO 2013-2018
•Assistant Manager-CITYTRENDS @ Des Moines, IA 2011-2013
Managed opening and closing procedures and monetary transactions.
Trained and managed associates in customer service. Managed scheduling for all shifts to accomplish proper staffing always.
Set effective store schedules based on forecasted customer levels.
•Manager-BROOKSTONE Helicopter Store @ DES MOINES, IA 2009-2010
Developed new store location from ground up by hiring and training efficient team,
set-up via planogram, stocking inventory.
•Manager-CURVES WORKOUT CLUB @ Mt. Vernon, IA 2004-2006
Managed opening and closing procedures, monetary transaction, recruitment and retention.
Trained and managed associates in customer service and equipment technique.
Developed new location from ground up by hiring and training efficient team.
Set effective store schedules based on forecasted customer levels, individual employee
knowledge and service requirements.
EDUCATION •TRUMAN STATE UNIVERSITY @ KIRKSVILLE, MO
Received certification in Criminal Justice.
•ART OF PROOFREADING-2019
Proficient in grammar. Aware of parts of speech and the correct usage of punctuation in transcription.
•HIGH-LEVEL PROOFREADING PRO-2019
Proficient in editing in Word, Google Docs, Adobe. Knowledge of The Chicago Manual of Style.
Knowledge of The Associated Press Stylebook. Ability to follow brand and house style
preferences and guidelines. Knowledge of proofreading marks. Proofreading skills. Copyediting
skills. Ability to proofread artwork, formatting, design, charts, and various marketing collateral.

•GENERAL TRANSCRIPTION-2019
Proficiently in audio/video recordings or other multi-media services and converting them to
MS Word or WordPerfect documents.
Create written records of audio and video recordings, meetings, and live conversations.