September 2015 to Current
32BJ/784 Park Avenue Realty － New York, NY
Provides assistance to the residents and their guests. Serves as the first point of customer service contact
to our residents, their guests and potential residents. Ensures the security of the building and company
assets. Excellent communication, interpersonal, customer service and organizational skills required.
November 2011 to July 2015
Continental Guest Services
Responsible for helping hotel guests while informatively answering questions pertaining to entertainment
and tours in New York City.
Provide execpetional customer service while maintaining a friendly demeanor.
March 2009 to November 2013
360 National Restoration Duties entailing air quality restoration,mold remediation,air scrubbing and
deodorization, as well as water damage recovery.
Life Style Assistant
January 2006 to July 2015
Coordinate night time activities and meetings. Including supervising youth during study time. Supervised
children's activities in Oval Kids.
Data Analyst Consultant
JumpStart NYC,Wilkinson O'Grady － New York, NY
Researched, collected and verified customer holdings for class action purposes.
Completed four different securities, deadline for delivery was met one month early.
A ten week internship created by the New York City Economic Development Corporation and SUNY Levin
Jumpstart began with a one week long financial boot camp mentored by a Faculty of distinction.
Trade Support Associate
CIBC/Oppenheimer and Company － New York, NY
Resolved trade breaks and errors with P&S department, as well as functioning as a liaison between trading
Successfully took part in Fidessa testing and contributed toward making the project achieve its very
Cash Management Assistant
JEFFERIES, INC － New York, NY
Interact with internal IT personnel as well as vendors for resolution of technical difficulties.
Actively participated in the migration from BRASS/Sungard OMS to Royal Blue Fidessa.
MERRILL LYNCH － New York, NY
Equities Sales Liaison
Developed and maintained customer relations with money managers and buy-side personnel as well as
Actively promoted the use of client connectivity for money managers, resulting in a reduction of staff of
Paragon Capital － New York, NY
Traded NASDAQ stocks with a strong focus on maintaining relationships with broker-dealers.
3 Stuyvesant Oval , New York NY 10009
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Education and Training
B.S : Business Administration
St Joseph's College － Brooklyn, NY
New York City College of Technology － Brooklyn, NY, United States
12 Credits in Science and 3 credits in Math
Cash Management, order management,customer service,communication,presentation,Microsoft Office Suite.
Activities and Honors
Delta Mu Delta Honor Society
Finance, Customer Service, Management