education resume
EDUCATION:
CUNY Lehman College, Bronx, NY
Bachelor of early childhood education and education
Expected Graduation: May 2020
CUNY Bronx Community College, Bronx, NY
Associates of arts in early childhood education
Graduation: January 2018
EXPERIENCE:
Tommy Bahama, New York, NY January 2015- Present
• Consistently invite the Guest to join the Guest Registry and explain the benefits of joining. Efficiently handle the purchase and return transactions following policies and procedures as well as sale and service expectations.
• Learn, reference and apply product knowledge information obtained from various sources such as co-workers, seasonal buy strategy and visual documents, company Intranet, product labels, and Product Knowledge binder.
• Embrace brand direction by providing product knowledge and fashion direction with guests on a daily basis.
• Be a strong ambassador of the brand by personally representing the season’s trends and key items for the business.
• Maintain current knowledge of ------------, marketing programs, images, and media plans.
• Proactively seek opportunities to up sell and add-on additional merchandise, further enhancing the guest’s shopping experience.
• Anticipate and overcome guest objections to purchasing merchandise.
Victoria’s Secret, New York, NY March 2017- March 2019
Bra Specialist / Mentor/ sales Specialist
• Demonstrates expert-level product and fit knowledge to diagnose fit issues and build bra wardrobes on the sales floor and/or fitting room
• Creates an enthusiasm for Best at Bras strategies by inspiring, supporting and mentoring others’ bra behaviors
• Moves with intention to make sure customers are comfortable to try on bras and get feedback
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed
• Provides customers with perfect bra fit by asking effective questions, taking a measurement and conducting a fitting
• Assists in training of new associates, educating associates about bras while serving as a mentor
Private Teacher, New York, NY January 2012- Present
• Design and implement exercises and activities to facilitate student's academic improvements
• Assist student in subjects that are difficult to understand
• Break down problems to an understanding level
• Assist student in reading, writing, and understanding real world problems
• Provide one on one educational support in projects and difficulties
Abercrombie & Fitch, New York, NY May 2014 - August 2017
Customer Service Representative/Model
• Greeted customers as they arrived and directed them towards the merchandise they needed
• Assisted customers with buying decisions when required
• Operated cash register and adding machine in order to manage cash for sold items
• Calculated discounts as appropriate on products
• Balanced all transaction at the end of the day for cash reconciliation
• Maintained knowledge of cashier procedures
• Kept work area clean by utilizing appropriate cleaning standards
North Central Bronx Hospital, Bronx, NY July 2014 - August 2016
Office Administrator
• Supervised in the Dental department
• Directed patients to the rooms they were assigned
• Translated for non-speaking English patients
• Organized and scanned paperwork to other hospitals
• Schedule meetings and travel arrangements for senior members of the company
EDUCATION:
CUNY Lehman College, Bronx, NY
Bachelor of early childhood education and education
Expected Graduation: May 2020
CUNY Bronx Community College, Bronx, NY
Associates of arts in early childhood education
Graduation: January 2018
EXPERIENCE:
Tommy Bahama, New York, NY January 2015- Present
• Consistently invite the Guest to join the Guest Registry and explain the benefits of joining. Efficiently handle the purchase and return transactions following policies and procedures as well as sale and service expectations.
• Learn, reference and apply product knowledge information obtained from various sources such as co-workers, seasonal buy strategy and visual documents, company Intranet, product labels, and Product Knowledge binder.
• Embrace brand direction by providing product knowledge and fashion direction with guests on a daily basis.
• Be a strong ambassador of the brand by personally representing the season’s trends and key items for the business.
• Maintain current knowledge of ------------, marketing programs, images, and media plans.
• Proactively seek opportunities to up sell and add-on additional merchandise, further enhancing the guest’s shopping experience.
• Anticipate and overcome guest objections to purchasing merchandise.
Victoria’s Secret, New York, NY March 2017- March 2019
Bra Specialist / Mentor/ sales Specialist
• Demonstrates expert-level product and fit knowledge to diagnose fit issues and build bra wardrobes on the sales floor and/or fitting room
• Creates an enthusiasm for Best at Bras strategies by inspiring, supporting and mentoring others’ bra behaviors
• Moves with intention to make sure customers are comfortable to try on bras and get feedback
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed
• Provides customers with perfect bra fit by asking effective questions, taking a measurement and conducting a fitting
• Assists in training of new associates, educating associates about bras while serving as a mentor
Private Teacher, New York, NY January 2012- Present
• Design and implement exercises and activities to facilitate student's academic improvements
• Assist student in subjects that are difficult to understand
• Break down problems to an understanding level
• Assist student in reading, writing, and understanding real world problems
• Provide one on one educational support in projects and difficulties
Abercrombie & Fitch, New York, NY May 2014 - August 2017
Customer Service Representative/Model
• Greeted customers as they arrived and directed them towards the merchandise they needed
• Assisted customers with buying decisions when required
• Operated cash register and adding machine in order to manage cash for sold items
• Calculated discounts as appropriate on products
• Balanced all transaction at the end of the day for cash reconciliation
• Maintained knowledge of cashier procedures
• Kept work area clean by utilizing appropriate cleaning standards
North Central Bronx Hospital, Bronx, NY July 2014 - August 2016
Office Administrator
• Supervised in the Dental department
• Directed patients to the rooms they were assigned
• Translated for non-speaking English patients
• Organized and scanned paperwork to other hospitals
• Schedule meetings and travel arrangements for senior members of the company