Eduardo's Resume
Eduardo Ayala Casanova
200 Colony Center Dr, Woodstock, GA 30188
Cell: ------------
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-Willing to relocate: Anywhere
-Authorized to work in the US for any employer
EDUCATION Georgia State University: Perimeter college, Dunwoody, GA
Bachelors of Arts, expected May 2021
Intended Major: Business w/ foreign language .
North Springs Charter High School, Atlanta, GA
Graduated May 2016 GPA : 3.10
HONORS National Honors Arts Society (2015-2016)
Future Business Leaders of America (2015-2016)
EXPERIENCE
Rumi�s , Sandy Springs GA May 2019-Currently
Server
� Ensure and maintain safe working environment for fine dining staff.
� Serve peoples order as they desire
� communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as correctly.
Fidelity National Home Warranty,Alpharetta GA July 2018- August 2019
Customer Service Representative
� Inbound call center
� Answer 60�90 calls per day questions regarding warranty claims, set up new Accounts, resolve clients needs
� Communicate with contract holders and technicians
� Explained products and benefits
� Maintained up-to-date knowledge of customer accounts
� Determine coverage based on the terms and conditions of the contract, and professionally communicate with contract holders and technicians regarding the appropriate course of action for each claim.
Pride staff, Alpharetta GA April 2017- June 2018
Front desk Receptionist
� Check, sort and forward emails
� Monitor office supplies and place orders when necessary
� Keep updated records and files
� Take up other duties as assigned
� Answering and transferring phone calls
� Greeting guest
Superica, Buckhead, GA Nov 2016- July 2017
Server Assistant, Expeditor, and Bar-back
� Assist servers and bartenders in providing excellent service to customers.
� communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as correctly.
Forever 21, Dunwoody ,GA March 2015 -August 2016
Sales associate
� providing an excellent customer experience
� greeting customers
� helping guests on the sales floor
� informing customers of sales or specials
� ringing up purchases.
SKILLS
� Software: Proficient in Microsoft Word, & PowerPoint, Also Photoshop & Illustrator
� Languages: Fluent in Spanish and English
� Strong written, and verbal communication skills
� Customer Service (5 years)
� Cash handling
� Billing
� Scheduling
CERTIFICATIONS AND LICENSES
� Driver�s License
Eduardo Ayala Casanova
200 Colony Center Dr, Woodstock, GA 30188
Cell: ------------
E------------
-Willing to relocate: Anywhere
-Authorized to work in the US for any employer
EDUCATION Georgia State University: Perimeter college, Dunwoody, GA
Bachelors of Arts, expected May 2021
Intended Major: Business w/ foreign language .
North Springs Charter High School, Atlanta, GA
Graduated May 2016 GPA : 3.10
HONORS National Honors Arts Society (2015-2016)
Future Business Leaders of America (2015-2016)
EXPERIENCE
Rumi�s , Sandy Springs GA May 2019-Currently
Server
� Ensure and maintain safe working environment for fine dining staff.
� Serve peoples order as they desire
� communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as correctly.
Fidelity National Home Warranty,Alpharetta GA July 2018- August 2019
Customer Service Representative
� Inbound call center
� Answer 60�90 calls per day questions regarding warranty claims, set up new Accounts, resolve clients needs
� Communicate with contract holders and technicians
� Explained products and benefits
� Maintained up-to-date knowledge of customer accounts
� Determine coverage based on the terms and conditions of the contract, and professionally communicate with contract holders and technicians regarding the appropriate course of action for each claim.
Pride staff, Alpharetta GA April 2017- June 2018
Front desk Receptionist
� Check, sort and forward emails
� Monitor office supplies and place orders when necessary
� Keep updated records and files
� Take up other duties as assigned
� Answering and transferring phone calls
� Greeting guest
Superica, Buckhead, GA Nov 2016- July 2017
Server Assistant, Expeditor, and Bar-back
� Assist servers and bartenders in providing excellent service to customers.
� communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as correctly.
Forever 21, Dunwoody ,GA March 2015 -August 2016
Sales associate
� providing an excellent customer experience
� greeting customers
� helping guests on the sales floor
� informing customers of sales or specials
� ringing up purchases.
SKILLS
� Software: Proficient in Microsoft Word, & PowerPoint, Also Photoshop & Illustrator
� Languages: Fluent in Spanish and English
� Strong written, and verbal communication skills
� Customer Service (5 years)
� Cash handling
� Billing
� Scheduling
CERTIFICATIONS AND LICENSES
� Driver�s License