Editha R Mitchell
EDITHA R. MITCHELL
4905 Stonewood Way Antioch CA< 94531 |------------ | ------------
Objective
Experienced professional with planning and multi-tasking skills, which balance work, and the Initiative to motivate and get the fire going. Moreover, having the capability to encourage a team as well as begin a team player. Also, a passionate creative thinker, with Initiative. Effective communicator able to contribute to the business’s creativity, and able to execute solutions that create customer value. Supervisory experience.
Education
BSB/M, | 05-30-2007 TO 02-28- 2011 | UNIVERSITY OF PHOENIX / GPA: 3.02
Business Management: Concentration Management
M.S. OCCUPATIONAL SAFETY & HEALTH/ENVIRONMENTAL MANAGEMENT/ GPA:3.27
07/01/2014 - 6/30/2016 | Columbia Southern University
Occupational Safety & Health
Environmental Management
Employment
CPR/AED/FIRST AID AUTHORIZED PROVIDER-INSTRUCTOR | AMERICAN RED CROSS 01-1997-CURRENT
Mobile Certified CPR /AED/FIRST AID Instructor traveling to various facilities. independently or with a Assisting instructor. Responsible for facilitating video presentations, instructor lectures, skills demonstration, testing students, answering questions, and completing post-course rosters/paperwork. Very comfortable in front of a class of adults.
SHIFT SUPERVISOR | SECURITAS | 7-2013-11-2019
Responsible for scheduling and site supervision, Responsible for multiple healthcare posts for Kaiser Permanente. Responsible for 9 healthcare sites and 65 Security Officers. Ensured quality of service and compliance through regular inspections of post and personnel. Extended new hire orientation once arrived to permanent site initiated mandatory safety familiarizations. Provide exemplary customer service to clients with the ability to inspire security officers to do the same. Prepared payroll corrected errors, oversee the day-to-day security operations at all posts and buildings during my scheduled shift. I serve as a liaison between the security officers, the security company and the client, I work closely with account manager keeping them current with up to date shift activities via email, or phone communication. Recruit, train and supervise security officers and guards, Implementing mandatory training on weekly and, quarterly timetables. Develop and implement security policies, protocols and procedures. Coordinate staff when responding to emergencies and alarms, Coordinate staff when responding to emergencies and alarms.
Skills & Abilities
MANAGEMENT
Customer focused, conducted investigations concerning special incidents, external fraud, employee theft, and standby for terminations, conducted site violations. Management duties included, proactively working on Compliance and non- compliance documentation according to client demands. Handled personal complaints, issues, and concerns. Delegated task focused on security and cost-effective operational needs concerning security procedures. Communicated security feedback to leaders, completed monthly inventory, maintained business records concerning open post and site hazards. Scheduling, payroll processing. Excel, Fax, PowerPoint, Telephone, Microsoft office 365, thinking, Research, Software Lenel, video management, cybersecurity.
Leadership
Customer focused, friendly and approachable individual, worked with leadership on employee morale and ways to ignite healthier working, and eating conditions. Asked question in reference to leadership concerns, achieve goals in reference to completing assignments, and inspire people along the way.
References available upon request
EDITHA R. MITCHELL
4905 Stonewood Way Antioch CA< 94531 |------------ | ------------
Objective
Experienced professional with planning and multi-tasking skills, which balance work, and the Initiative to motivate and get the fire going. Moreover, having the capability to encourage a team as well as begin a team player. Also, a passionate creative thinker, with Initiative. Effective communicator able to contribute to the business’s creativity, and able to execute solutions that create customer value. Supervisory experience.
Education
BSB/M, | 05-30-2007 TO 02-28- 2011 | UNIVERSITY OF PHOENIX / GPA: 3.02
Business Management: Concentration Management
M.S. OCCUPATIONAL SAFETY & HEALTH/ENVIRONMENTAL MANAGEMENT/ GPA:3.27
07/01/2014 - 6/30/2016 | Columbia Southern University
Occupational Safety & Health
Environmental Management
Employment
CPR/AED/FIRST AID AUTHORIZED PROVIDER-INSTRUCTOR | AMERICAN RED CROSS 01-1997-CURRENT
Mobile Certified CPR /AED/FIRST AID Instructor traveling to various facilities. independently or with a Assisting instructor. Responsible for facilitating video presentations, instructor lectures, skills demonstration, testing students, answering questions, and completing post-course rosters/paperwork. Very comfortable in front of a class of adults.
SHIFT SUPERVISOR | SECURITAS | 7-2013-11-2019
Responsible for scheduling and site supervision, Responsible for multiple healthcare posts for Kaiser Permanente. Responsible for 9 healthcare sites and 65 Security Officers. Ensured quality of service and compliance through regular inspections of post and personnel. Extended new hire orientation once arrived to permanent site initiated mandatory safety familiarizations. Provide exemplary customer service to clients with the ability to inspire security officers to do the same. Prepared payroll corrected errors, oversee the day-to-day security operations at all posts and buildings during my scheduled shift. I serve as a liaison between the security officers, the security company and the client, I work closely with account manager keeping them current with up to date shift activities via email, or phone communication. Recruit, train and supervise security officers and guards, Implementing mandatory training on weekly and, quarterly timetables. Develop and implement security policies, protocols and procedures. Coordinate staff when responding to emergencies and alarms, Coordinate staff when responding to emergencies and alarms.
Skills & Abilities
MANAGEMENT
Customer focused, conducted investigations concerning special incidents, external fraud, employee theft, and standby for terminations, conducted site violations. Management duties included, proactively working on Compliance and non- compliance documentation according to client demands. Handled personal complaints, issues, and concerns. Delegated task focused on security and cost-effective operational needs concerning security procedures. Communicated security feedback to leaders, completed monthly inventory, maintained business records concerning open post and site hazards. Scheduling, payroll processing. Excel, Fax, PowerPoint, Telephone, Microsoft office 365, thinking, Research, Software Lenel, video management, cybersecurity.
Leadership
Customer focused, friendly and approachable individual, worked with leadership on employee morale and ways to ignite healthier working, and eating conditions. Asked question in reference to leadership concerns, achieve goals in reference to completing assignments, and inspire people along the way.
References available upon request