E-commerce Operations Executive
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E-commerce Operations Executive

MOHAMMED WAHAJUDDIN |? ?------------ |------------

Ecommerce Operations Manager who excels at using proven methods, streamlined operations and increased productivity, focused in process improvement, applies strong analytical and critical thinking skills to solve complex operational problems.

HIGHLIGHTS OF QUALIFICATIONS
Over 4 years’ experience in operations with strong background in Ecommerce operations.
Proven skills in Logistics/warehouse management, Delivery management, Inventory Management.
Demonstrated ability to work effectively in a team environment.
Professional communication skills include fluency in English, Hindi and Urdu.
Staff Development, Organizational Effectiveness and Process improvement strategies.
Experienced in programming, SQL (Database), MS Office, HTML, Internet applications and ERP applications.

WORK EXPERIENCE
Backend Operations Executive | BookMEDS.com, India Jan 2014 – Apr 2017
Resolved arising queries with respect to sales orders on timely basis.
Processed complete information of received sales orders.
Helped to maintain accurate records of every order such as status, assigned, delivery personnel, delivery times, transport costs and other necessary details by digitalizing and centralizing associated information.
Provided product availability solutions for facilitation of business.
Managed the purchase of all procured items by negotiating price and terms of products with suppliers.
Monitored organization’s website, web content, email, online advertising responsible for dramatic improvements from previous digital and print campaigns.
Managed and monitored product catalogue, helped add wide array of products.
Provided assistance to Order Processing Supervisor for trouble free operational flow for order processing.
Managed the recently launched Uber model (Brick and mortar model),supervised executives in onboarding vendors.

Operations Executive- Workshop | Metro Mark?, India Jun 2012 – Jan 2014
As Operations manager for the workshop of the company I ensured that all the tasks carried out by the departments are of required standards and quality.
Enhanced the efficiency of inventory process.
Managed and monitored inventory, stock holding, maintained desired stock levels.
Maintained records of supplier contracts, agreements, goods ordered received through application.

EDUCATION
Supply Chain Management | Lambton College, Toronto May2017 – Present
B.Tech: Computer Science and Engineering | Jawaharlal Nehru Technological University, India 2012