Obtain a position with your company where I can maximize my Customer Service/Managerial experience consistently exceeding in quality utilizing my proficiency in accommodating support while exercising organizational and analytical skills in a fast paced environment.
Austin Community College
AAS Real Estate Brokerage (May 2008)
February 2011 – March 2020 Owner/Manager
Launched a lucrative food service and catering business in downtown Austin. Maintains all inventory, financial records, accounting, marketing/advertisement, payroll and supervision of employees daily. Licensed food manager and utilizes critical thinking in a fast paced environment.
Texas Medicaid and Healthcare Partnership
August 2010 – February 2011 Authorizations Specialist
Processed Dental and Coordinated care authorizations. Applied authorization policy to provider requests for prior authorization to perform dental care or to set up coordinated care benefits. Contacted providers to assist with policy information and to gather pertinent information in order to approve or deny request in timely manner.
United Teacher Associates Insurance Company
January 2003 - December 2004 Customer Service Representative
Assisted holders of various policies primarily secondary insurance coverage to Medicare, educated on policy and claim information to policy holders and providers, Processed HCFA and UB92 claims.
National Heritage Insurance Company
October 2001 – November 2002
Provider Enrollment Specialist
Collaborated with providers in order to promote quality member outcomes, optimize member benefits, and promote effective use of resources. Educated providers on claims payment and processing in accordance with Texas Medicaid through approved medical policy of Texas Health and Human Service Commission (HHSC).
Customer Service, supervisor, manager, real estate, Human Resources, Medicaid, Medicare, Claims, Au