Donna M. Richardson
Donna M. Richardson, MS
910 Woodlawn Street, Clearwater, FL 33756
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Objective
A highly skilled and committed advocate with demonstrated capabilities in guiding and aiding individuals through facilitation to accomplish their personal needs and goals.
Professional Experience
Pinellas County Schools, Substitute School Counselor
July 2019 - Present
• Demonstrates and reinforces social skills and behavioral management
• Employs lectures and discussion on course requirements in classroom
• Establishes trusting relationships with students, staff and parents
• Researches statistical data, such as academic grades to ensure students’ academic growth
• Counsels individuals and small groups of students about academic, career and personal/social concerns
• Conducts new student orientations three times weekly; Implemented comprehensive school counseling program outlined in Pinellas County District's Professional Plan
• Counsels individual and/or small groups of students about academic, career, and personal/social concerns
• Identifies and disaggregates critical data, such as grades, test scores, attendance, promotion rates, retention rates, and post-secondary enrollment rates and prepares academic schedules for grade levels 6 - 8 grade
• Conducts and initiates new 504 Plans’ conferences
Pinellas County Schools, School Counselor
October 2016 – July 2019
• Participated as a member of Student Based Leadership Team, Child Study Team, Parent Involvement Team and Tampa Bay Community Participant
• Informed and assisted parents in applying for programs of district applications
• Conducted classroom lessons for school-aged students
• Scheduled and conducted parent – teacher conferences
• Assisted, encouraged and implemented goals to scholars who are possibly in retention status
• Acted as an advocate for all students
• Conducted initial 504 plan evaluations/manifestations and updated 504 Plan evaluations/reevaluations
BayCare, Patient Access Service Representative
June 2011 – July 2019
• Removed patient appointment cancellations in Smart Source in a timely manner
• Entered data of BCLM/Harbor billing services of treatment plans and service event records in Soarian
• Scheduled and cancelled new and/or established patients' appointments in Soarian
• Collected and submitted patient's payments in US Bank
Pinellas County Schools, Substitute Teacher
September 2014 – October 2016
• Demonstrated and reinforced social skills and behavioral management
• Employed lecture, demonstration, and discussion teaching methods in classroom
• Established norms of class behavior and maintain order at all times
• Successfully improved student participation in the classroom through integration of creative role-playing exercises.
Hillsborough Community College, Adjunct Professor
January 2012 – June 2015
• Developed curriculum to work with students and increase interest in higher learning.
• Planned, implemented, monitored, and assessed a classroom instructional curriculum for General Psychology courses.
• Assisted students in understanding the concepts of research.
• Maintained a structured classroom.
Religious Community Services, Adult Advocate
August 2010 – January 2012
• Assisted clients with housing resources, educational opportunities, financial assistance resources and employment opportunities
• Facilitated in-house meetings or support groups within the shelter
• Provided support and encouragement to maintain through their traumatic times
• Provided customer services to shelter participants and hotline callers
• Supervised participant's shelter status prior to exiting program
• Coordinated admission intakes for eligible callers
• Inputted data in ALICE system and Provided crisis counseling
• Interviewed and evaluated clients, including conducting safety and risk assessments.
• Supplied crisis intervention and substance abuse services to patients in the shelter.
• Provided clients with housing/financial resources and educational/employment opportunities
• Answered hotline calls and evaluated for shelter stays.
Family Resources, Intake Counselor/Counselor III
October 2006 – July 2011
• Conducted screenings on all referred clients to determine CINS/FINS eligibility and shelter placement respite services
• Completed intake forms and compiled data in Microsoft Access system
• Conducted phone or face-to-face screening to determine eligibility of youth for
• shelter, family counseling, domestic violence groups and parent groups; Provided community resources to youth and their families
• Conducted telephonic interviews with parents/guardian to determine additional client/family issues
• Maintained daily/monthly tracking logs of all calls and referrals
• Compiled monthly statistical reports; Screened 310 children for eligibility for shelter placement, family counseling, parent groups and domestic violence groups
• Led group therapy sessions each week on self-esteem, behavior management, self-acceptance, self-care, etc.
Education
Saint Petersburg College, Clearwater, FL, Bachelors, Health Services Administration
Springfield College, Tampa, FL, Masters, Mental Health Counseling
Springfield College, Tampa, FL, Masters, Organizational Management & Leadership
Springfield College, Tampa, FL, Bachelors, Human Services/Social Services
Volunteering/Community Involvement
Willa Carson Health & Wellness Center, Board Member
January 2011 – June 2013
North Greenwood Leadership Academy, Community Leader
May 2005 – July 2011
References
Michelle Dublin - Singleton
1619 North Washington Avenue
Clearwater, Florida 33756
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Icella Spencer
5401 Northwest 27th Avenue
Ocala, Florida 34475
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Keturah Mills
Pinellas Secondary School
8570 66th Street North
Pinellas Park, Florida 33781
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Donna M. Richardson, MS
910 Woodlawn Street, Clearwater, FL 33756
------------
------------ (cell)
Objective
A highly skilled and committed advocate with demonstrated capabilities in guiding and aiding individuals through facilitation to accomplish their personal needs and goals.
Professional Experience
Pinellas County Schools, Substitute School Counselor
July 2019 - Present
• Demonstrates and reinforces social skills and behavioral management
• Employs lectures and discussion on course requirements in classroom
• Establishes trusting relationships with students, staff and parents
• Researches statistical data, such as academic grades to ensure students’ academic growth
• Counsels individuals and small groups of students about academic, career and personal/social concerns
• Conducts new student orientations three times weekly; Implemented comprehensive school counseling program outlined in Pinellas County District's Professional Plan
• Counsels individual and/or small groups of students about academic, career, and personal/social concerns
• Identifies and disaggregates critical data, such as grades, test scores, attendance, promotion rates, retention rates, and post-secondary enrollment rates and prepares academic schedules for grade levels 6 - 8 grade
• Conducts and initiates new 504 Plans’ conferences
Pinellas County Schools, School Counselor
October 2016 – July 2019
• Participated as a member of Student Based Leadership Team, Child Study Team, Parent Involvement Team and Tampa Bay Community Participant
• Informed and assisted parents in applying for programs of district applications
• Conducted classroom lessons for school-aged students
• Scheduled and conducted parent – teacher conferences
• Assisted, encouraged and implemented goals to scholars who are possibly in retention status
• Acted as an advocate for all students
• Conducted initial 504 plan evaluations/manifestations and updated 504 Plan evaluations/reevaluations
BayCare, Patient Access Service Representative
June 2011 – July 2019
• Removed patient appointment cancellations in Smart Source in a timely manner
• Entered data of BCLM/Harbor billing services of treatment plans and service event records in Soarian
• Scheduled and cancelled new and/or established patients' appointments in Soarian
• Collected and submitted patient's payments in US Bank
Pinellas County Schools, Substitute Teacher
September 2014 – October 2016
• Demonstrated and reinforced social skills and behavioral management
• Employed lecture, demonstration, and discussion teaching methods in classroom
• Established norms of class behavior and maintain order at all times
• Successfully improved student participation in the classroom through integration of creative role-playing exercises.
Hillsborough Community College, Adjunct Professor
January 2012 – June 2015
• Developed curriculum to work with students and increase interest in higher learning.
• Planned, implemented, monitored, and assessed a classroom instructional curriculum for General Psychology courses.
• Assisted students in understanding the concepts of research.
• Maintained a structured classroom.
Religious Community Services, Adult Advocate
August 2010 – January 2012
• Assisted clients with housing resources, educational opportunities, financial assistance resources and employment opportunities
• Facilitated in-house meetings or support groups within the shelter
• Provided support and encouragement to maintain through their traumatic times
• Provided customer services to shelter participants and hotline callers
• Supervised participant's shelter status prior to exiting program
• Coordinated admission intakes for eligible callers
• Inputted data in ALICE system and Provided crisis counseling
• Interviewed and evaluated clients, including conducting safety and risk assessments.
• Supplied crisis intervention and substance abuse services to patients in the shelter.
• Provided clients with housing/financial resources and educational/employment opportunities
• Answered hotline calls and evaluated for shelter stays.
Family Resources, Intake Counselor/Counselor III
October 2006 – July 2011
• Conducted screenings on all referred clients to determine CINS/FINS eligibility and shelter placement respite services
• Completed intake forms and compiled data in Microsoft Access system
• Conducted phone or face-to-face screening to determine eligibility of youth for
• shelter, family counseling, domestic violence groups and parent groups; Provided community resources to youth and their families
• Conducted telephonic interviews with parents/guardian to determine additional client/family issues
• Maintained daily/monthly tracking logs of all calls and referrals
• Compiled monthly statistical reports; Screened 310 children for eligibility for shelter placement, family counseling, parent groups and domestic violence groups
• Led group therapy sessions each week on self-esteem, behavior management, self-acceptance, self-care, etc.
Education
Saint Petersburg College, Clearwater, FL, Bachelors, Health Services Administration
Springfield College, Tampa, FL, Masters, Mental Health Counseling
Springfield College, Tampa, FL, Masters, Organizational Management & Leadership
Springfield College, Tampa, FL, Bachelors, Human Services/Social Services
Volunteering/Community Involvement
Willa Carson Health & Wellness Center, Board Member
January 2011 – June 2013
North Greenwood Leadership Academy, Community Leader
May 2005 – July 2011
References
Michelle Dublin - Singleton
1619 North Washington Avenue
Clearwater, Florida 33756
------------ (cell)
Icella Spencer
5401 Northwest 27th Avenue
Ocala, Florida 34475
------------
Keturah Mills
Pinellas Secondary School
8570 66th Street North
Pinellas Park, Florida 33781
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