Dominique Rose
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Dominique Rose

Objective
With quantifiable achievements in communication, customer service, and managerial skills I am eager to obtain a position in human resources that will utilize my education and experience in administration over an array of industries

Education
Bachelor of Arts Psychology & Sociology | Kean University 2020
Associates of Arts | Pikes Peak Community College 2013

Experience
Patient Support Representative | Allied Dental
03/2019 � Current
Facilitated communications between office staff and patients to ensure quality care and service for new and existing patients
Worked with management to identify training needs and conducted training for new and existing employees

Behavior Staff/ Office Manager | Youth Consultation Services
01/2016 � 01/2018
Assist consumers in meeting their objectives as defined in their Behavior Support Plan, Individual Service Plan and/or Individual Habilitation Plan while working.

Residential Trainer/Program Assistant | New jersey Institute for Disabilities
02/2015� 07/2017
Provide quality daily supervision and care of clients while fostering and developing positive community relationships.

Guest Services Manager | McDonalds
07/2006 � 07/2015
Assisted in the training of staff and management and managed customer complaints and feedback for constant improvement.
*Led the program for donations for Ronald McDonald House that was one of the top 25 in the nation 2014 and 2015

Circulation Technician Supervisor| Pikes Peak Community College
11/2010 � 06/2012
Promoted the library's ability to provide effective public service by facilitating courteous, efficient circulation of materials and other direct services to customers.

Skills
Training of staff in both support and management roles.
Proficient in Microsoft Office, Excel, PowerPoint and training software.
Strong verbal and oral communication skills.
Coordinates well with supervisors and training team to arrange training.