Divya Khanna
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Location: Delhi, India
School: Delhi College of Arts & Commerce
Field of Study: English Literature

Divya Khanna

In over 15 years of my work experience, I've worked closely with CEOs and senior leadership who've envisioned great companies and ventures and bought them to life. In a slew of roles spanning, EA to the CFO, EA to the Talent Head, Program Management and General Management I've worked cross-functionally in organisations to take them from mission metrics to execution. Altitude shifting is my core strength and have found myself (and thrived) in situations where I've gone from top-level strategy to ground level execution. Research, Planning, Goal Setting, Authoring and Program Management are a few areas that I've delved into on a day-to-day basis and this comes naturally to me; growth & product strategy, communications (internal and external) and market forecasting are a few things I've picked up and looking to do more of.
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Work Experience


Lightspeed India Partners Oct 2018 - Present

Lightspeed is an American venture capital firm focusing on early stage investments in the enterprise technology and consumer space. I joined Lightspeed India when they were a team of 13.


● Supporting the CFO and Talent Director - managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
● Boosted executives’ productivity by consolidating and distributing disproportionate time spent across functions and reporting time share patterns.
● Coordinated complex annual meeting held in US involving multiple presenters, 100 + global attendees, and budget of $ 200000 encompassing livestream production, remote location arrangements, and associated travel for all speakers and attendees, facilities and support services.
● Single-handedly organising team events like company offsite, fund raising meet for global investors, group meetings etc.
● Oversee, plan and support marketing activities such as social media and website along with the external vendors.
● Research and Planning for team wide rewards and recognitions and festive gifts.
● Developed and updated spreadsheets and databases to track employee reimbursements and vendor payments for offices in India & South-east Asia.
● Provided back-up assistance for the MD during his assistant’s absence.
● Coordinated domestic and international travel arrangements, including booking airfare, hotel, visas and ground transportation.
● Asset management and procurement, upkeep office equipment and maintenance
● Coordinated interviews & recruitments of senior level candidates and assisted in driving the on boarding process of new hires and orientation.




Ernst & Young LLP Jul 2011 – Sep 2018

Ernst & Young is one of the largest professional services networks in the world with headquarters in London. I had joined EY as an Executive Assistant to the Transaction Advisory Services (TAS) Head & also Virtually assisted a Director based in London office.


● Actively managed the calendars of TAS Head, Partner and Director with an overall understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of Project Leaders time.
● Provided administrative support to senior leadership and members of executive team while maintaining confidentiality.
● With complete access to the executives’ mailbox, proactively responded to emails and other correspondence to facilitate communication and determined the most appropriate next steps from scheduling standpoint.
● Working closely and extensively with offices in London & Dubai.
● Produced accurate office files, updated spreadsheets and crafted presentations
to support executives.
● Assisted the executives in generating and analysing MIS reports.
● Project progress & budget monitoring.
● Created weekly expense reports and timesheets.
● Performed administrative tasks such as booking travel, scheduling facilities and equipment etc.
● Review staff expenses and travel claims, ensuring they are in line to the company's policy.


The Indian Express May 2010 – Jun 2011

Indian Express Limited is an Indian news media publishing company. It publishes several widely circulated dailies, all over India. I had joined The Indian Express as an Executive Assistant to the Editor-in Chief (Shekhar Gupta).


● Created highly effective organizational & filing systems, including quick & thorough indexing, filing & offsite storage, resulting is easy access to critical information & streamlined office functioning.
● Management of all correspondence on behalf of editor in chief's which included incoming and outgoing mail, emails, high volume of incoming calls, invitations and letters.
● Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips.
● Handling sensitive and confidential information with discretion & analysing reports, emails and memos to determine their significance of distribution
● Developed and maintained internal client filing system using Google drive.
● Handled all scheduling and logistics planning for conferences and monthly meetings.
● Coordinated with the celebrity guests and NDTV (media) channel for the TV show (Walk the Talk) conducted by the Editor in Chief.
● Demonstrated excellent communication and interpersonal skills while interacting with high-profile individuals, politicians and celebrities.







Kingfisher Airlines Nov 2005 – Apr 2010

Kingfisher Airlines Limited was an airline group based in India. Until December 2011, Kingfisher Airlines had the second largest share in India's domestic air travel market. I joined Kingfisher as a flight attendant and was promoted to In-flight Manager within 6 months of joining.


● An interface between the guest & the carrier, ensuring the passenger experience on board to be a pleasant one by attending to their needs and providing high level of customer service.
● To lead and supervise the team and Conduct team briefing prior to each flight.
● Monitor crew’s performance and appraisals of Flight Attendants
● Plan and organize the flight depending on the sector, passenger profile, duration etc.
● Making reports, updating system, sending emails and maintaining logbooks.
● Assisting medically unfit passengers, unaccompanied minors, prisoners, disabled passengers.
● Understand anticipate and deliver the highest level of service by availing all passenger requests in a timely manner and maintaining integrity, confidentiality and professionalism at all times.


Achievements


● Only employee to be rewarded with additional bonus at Lightspeed India Partners in recognition of Exceptional performance.
● Gained a reputation for working well on a team, receiving a 'Team Player' award with Ernst & Young.
● Promoted to In-flight manager within 6 months of joining Kingfisher Airlines.