Diverse Candidate with Creativity and Diligence
Education University of Central Oklahoma; Edmond, OK – Bachelor of Music in Musical Theatre, 2014
Oklahoma Christian University; Edmond, OK – Coursework in Graphic Design/Illustration
Experience Concierge, Sky Fitness & Wellbeing; Broken Arrow, OK – Mar 2018 - Present
• Create direct contact messages consistent with company branding to drive brand awareness, generate membership and training sales, and continually engage current club members.?• Edit existing marketing copy to successfully and specifically engage recipients.?• Research, develop, and execute events both external and in-house, sometimes partnering with outside vendors, to increase brand awareness, drive membership and training sales, and engage prospective and current members.?• Research and meet with companies and organizations to develop mutually-beneficial brand partnerships, foster inter-company relationships, and facilitate resulting sales.?• Instruct and troubleshoot mobile applications utilized in club.
Member Experience Manager, YMCA of Greater Tulsa; Tulsa, OK – Sept 2017 - Mar 2018
• Greet visitors and members and provide welcoming first interaction to all who enter. ?• Facilitate purchases of membership, fitness services, special programming, and children's activities. ?• Answer questions and resolve issues for visitors and members. ?• Ensure consistent service and communication amongst member experience staff and correct unsatisfactory behaviors as necessary.?• Ensure the facility is prepared to function in all aspects and open promptly each morning.
Sales Associate, Urban Outfitters; Tulsa, OK – Apr 2017 - Sept 2017
Teller, Chase Bank; Oklahoma City, OK – Jan 2015 - Mar 2017
• Attention to detail to follow federal regulations and handle cash with care, as well as maintain security of self, coworkers, and customers.
• Anticipate needs of customers and deliver impeccable and expedient service.
Cast Member/Sales Lead, The Disney Store; Oklahoma City, OK – Nov 2012 - Jan 2015
Skills Proficient in Microsoft Word, Excel, and Powerpoint, Adobe Photoshop and InDesign, Garageband, and Customer Relationship Manager software. Basic knowledge of HTML and Adobe Illustrator. Quick study with most software. Incredible homemade chocolate chip cookies and cinnamon rolls.
Education University of Central Oklahoma; Edmond, OK – Bachelor of Music in Musical Theatre, 2014
Oklahoma Christian University; Edmond, OK – Coursework in Graphic Design/Illustration
Experience Concierge, Sky Fitness & Wellbeing; Broken Arrow, OK – Mar 2018 - Present
• Create direct contact messages consistent with company branding to drive brand awareness, generate membership and training sales, and continually engage current club members.?• Edit existing marketing copy to successfully and specifically engage recipients.?• Research, develop, and execute events both external and in-house, sometimes partnering with outside vendors, to increase brand awareness, drive membership and training sales, and engage prospective and current members.?• Research and meet with companies and organizations to develop mutually-beneficial brand partnerships, foster inter-company relationships, and facilitate resulting sales.?• Instruct and troubleshoot mobile applications utilized in club.
Member Experience Manager, YMCA of Greater Tulsa; Tulsa, OK – Sept 2017 - Mar 2018
• Greet visitors and members and provide welcoming first interaction to all who enter. ?• Facilitate purchases of membership, fitness services, special programming, and children's activities. ?• Answer questions and resolve issues for visitors and members. ?• Ensure consistent service and communication amongst member experience staff and correct unsatisfactory behaviors as necessary.?• Ensure the facility is prepared to function in all aspects and open promptly each morning.
Sales Associate, Urban Outfitters; Tulsa, OK – Apr 2017 - Sept 2017
Teller, Chase Bank; Oklahoma City, OK – Jan 2015 - Mar 2017
• Attention to detail to follow federal regulations and handle cash with care, as well as maintain security of self, coworkers, and customers.
• Anticipate needs of customers and deliver impeccable and expedient service.
Cast Member/Sales Lead, The Disney Store; Oklahoma City, OK – Nov 2012 - Jan 2015
Skills Proficient in Microsoft Word, Excel, and Powerpoint, Adobe Photoshop and InDesign, Garageband, and Customer Relationship Manager software. Basic knowledge of HTML and Adobe Illustrator. Quick study with most software. Incredible homemade chocolate chip cookies and cinnamon rolls.