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ANNIE DIAZ
New York, NY 10037 ? ------------ ? ------------
EDUCATION:
The City College of New York/CUNY, New York, NY
B.S. in Chemistry, 2017
GPA: 3.5
HONOR AWARD:
National Dean’s list
Relevant Laboratory Courses:
Organic Chemistry Laboratory I & II, Quantitative Analysis Laboratory, Physical Chemistry Laboratory I & II, Biology Laboratory I & II, Biochemistry Laboratory I.
LABORATORY SKILLS:
• Knowledge and experience utilizing NMR techniques, UV-Vis, IR and Raman spectroscopy, GC and GC-Mass Spectrometry, TLC, and X- ray crystallography for chemical characterization.
• Knowledge of gel electrophoresis, its preparation, and sample-trials for protein separation.
• Excellent Statistical data analysis skills.
OTHER SKILLS:
• Software Proficiencies: Internet Explorer, Netscape, Adobe Acrobat, MS Word, Excel & PowerPoint.
• Strong written and verbal communication skills.
• Excellent leadership, organizational and interpersonal skills.
• Ability to work independently as well as on a team.
WORK EXPERIENCE:
Independent Tutoring
June 2014- April 2016
TUTOR
• Assisted students with classwork/homework in general chemistry, organic chemistry, and calculus I.
• Explained experimental concepts and aided with statistical analysis in laboratory assignments.
• Helped students to create spreadsheets, to perform statistical computations, and to generate and label graphs in Excel.
AT&T Wireless, Bronx, NY
July 2010-Feb 2012
RETAIL SALES CONSULTANT
• Listened carefully to customers to discover needs, understand such needs, and then effectively propose recommendations to meet customers’ expectations.
• Set the right expectation by clearly explaining and educating customers on At&t services and products to avoid returns and strengthened loyalty, and conducted data analysis to customers to demonstrate the benefits of applying unlimited voice and data feature on existing accounts.
• Consistently exceeded sales quota by 140% monthly, build and maintained strong relationships with existing clients, optimized feature revenue via phone calls during down time, and generated up to 10 business leads per week.
ANNIE DIAZ
New York, NY 10037 ? ------------ ? ------------
EDUCATION:
The City College of New York/CUNY, New York, NY
B.S. in Chemistry, 2017
GPA: 3.5
HONOR AWARD:
National Dean’s list
Relevant Laboratory Courses:
Organic Chemistry Laboratory I & II, Quantitative Analysis Laboratory, Physical Chemistry Laboratory I & II, Biology Laboratory I & II, Biochemistry Laboratory I.
LABORATORY SKILLS:
• Knowledge and experience utilizing NMR techniques, UV-Vis, IR and Raman spectroscopy, GC and GC-Mass Spectrometry, TLC, and X- ray crystallography for chemical characterization.
• Knowledge of gel electrophoresis, its preparation, and sample-trials for protein separation.
• Excellent Statistical data analysis skills.
OTHER SKILLS:
• Software Proficiencies: Internet Explorer, Netscape, Adobe Acrobat, MS Word, Excel & PowerPoint.
• Strong written and verbal communication skills.
• Excellent leadership, organizational and interpersonal skills.
• Ability to work independently as well as on a team.
WORK EXPERIENCE:
Independent Tutoring
June 2014- April 2016
TUTOR
• Assisted students with classwork/homework in general chemistry, organic chemistry, and calculus I.
• Explained experimental concepts and aided with statistical analysis in laboratory assignments.
• Helped students to create spreadsheets, to perform statistical computations, and to generate and label graphs in Excel.
AT&T Wireless, Bronx, NY
July 2010-Feb 2012
RETAIL SALES CONSULTANT
• Listened carefully to customers to discover needs, understand such needs, and then effectively propose recommendations to meet customers’ expectations.
• Set the right expectation by clearly explaining and educating customers on At&t services and products to avoid returns and strengthened loyalty, and conducted data analysis to customers to demonstrate the benefits of applying unlimited voice and data feature on existing accounts.
• Consistently exceeded sales quota by 140% monthly, build and maintained strong relationships with existing clients, optimized feature revenue via phone calls during down time, and generated up to 10 business leads per week.