Devora resume
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Devora resume

DEVORA M. KNIGHT, M.A
9042 Winding Lake Ave.
Baton Rouge, LA 70810
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To Whom It May Concern:


Please accept this letter and the accompanying resume as my initial introduction. I am most interested in a position in which my experience, education, and training will be of value.

As you can see, I have over 10+ years of experience working with families, either in the correctional aspect, as a case management or counselor. I am currently perusing to be a License Professional Counselor with the State of Louisiana. I am currently registered as a Provisisonal License Professional Counselor.

I have well developed oral and written communication skills as indicated in my ability to interact with the court system, families, school officials, and community agencies. I had the opportunity to work in a higher education environment while completing my practicum/internship hours.

I would like to meet with you in person in order to discuss your company’s goals and my abilities to help fulfill them.

Thank you for your time and consideration.

Sincerely,



Devora M. Knight













DEVORA M. KNIGHT, M.A.
9042 Winding Lake Ave.
Baton Rouge, LA 70810
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OBJECTIVE: Seeking a challenging position in which my experience, education, and training will be of value.

EXPERIENCE:

Mental Health Professional: April 2010 to Present
Cognitive Development Center/Seaside: Baton Rouge, LA
• Participate in the screening interview process to assist in determining the appropriateness of potential client(s)
• Serve as a member of the Clinical Management Team of each client on caseload
• Provide professional intervention services as designated to caseload as often as necessary to client and/or families to enhance their level of functioning
• Maintains documentation of each session
• Provide individual intervention, parent/family intervention, supportive counseling, group counseling as ordered by the LMHP
• Complete accurate counseling notes on clients as required
• Attend training and other developmental sessions to continue to improve job performance
• Confers with parents/guardians of clients, group home staff, school, and others to coordinate the care of the client


Grievance and Appeals Coordinator: February 2012 to August 2013
Magellan Behavioral Health of Louisiana: Baton Rouge, LA
• Acknowledge appeals (member, provider, and claims) within 3 days
• Input appeal(s) in system
• Review case for accurate information (contact provider if more information is needed)
• Submit information to be reviewed by physician assistance
• Draft resolution letter to member and provider within 30 days
• Review claims and submit for payment
• Review chart(s) submitted for retrospective review and submit to care manager for authorization/denial
• Attend weekly meetings
• Attend training and other developmental sessions to continue to improve job performance
• Verify Medicaid benefits in the Louisiana Medicaid system
• Input information in the database of outcomes
• Update tracking log(s) daily

Mental Health Professional: May 2010 to March 2012
A Turning Point Family & Community Development: Baton Rouge, LA
• Participate in the screening interview process to assist in determining the appropriateness of potential client(s)
• Serve as a member of the Clinical Management Team of each client on caseload
• Provide professional intervention services as designated to caseload as often as necessary to client and/or families to enhance their level of functioning
• Maintains documentation of each session
• Provide individual intervention, parent/family intervention, supportive counseling, group counseling as ordered by the LMHP
• Complete accurate counseling notes on clients as required
• Attend training and other developmental sessions to continue to improve job performance
• Confers with parents/guardians of clients, group home staff, school, and others to coordinate the care of the client

Case Manager: October 2006 to April 2010
Catholic Charities of the Diocese of Baton Rouge: Baton Rouge, LA
• Complete intake on clients
• Network with other agencies to assist clients with needs
• Conduct home visits
• Provided counseling to families
• Worked with programs such as Louisiana Family Recovery Corps (LFRC), Katrina Aid Today (KAT), Housing Establishment Funds (HEF), National Consortium Resource (NCR) to assist Hurricane Katrina and Gustav families to transition from temporary housing to permanent housing and assist with resources for home repairs
• Assess the needs of the client
• Assist Hurricane Gustav/Ike impacted families
• Assist the client’s physical, material and financial needs
• Assist families to access mainstream resources that provide solutions to the problems caused by the Hurricanes
• Assure outcome measurement, development of service delivery, and developing and recovery plan

Juvenile Probation and Parole Officer: August 2001 to September 2006
Department of Youth Services/Office of Youth Development: Baton Rouge, LA
• Supervised juvenile offenders that are currently on probation or parole supervision.
• Serve as liaison between the Office of Youth Development, the court, family, and school
• Enter case notes in the system, develop and implement service plans, conduct staffing to determine the best outcome for the juvenile
• Refer the juvenile to other programs to that will help them to complete their probation or parole
• Conduct home and school visits
• Provided counseling to juveniles
• Safety Coordinator for the Office of Youth Development (conducted fire drills, assured paperwork was up to date and prepared for Safety Audit)
• CPR and First Aid training and certification
• Completed Police Office Safety Training Course training and certification
• Completed Pressure Point Control Tactics (PPCT) training and certification

EDUCATION:

Masters of Art: 2003
Southern University A&M: Baton Rouge, LA
Concentration: Mental Health Counseling

Bachelor of Science: May 1990
Southern University A&M: Baton Rouge, LA
Concentration: Sociology

Associate of Science: December 1988
Southern University A&M: Baton Rouge, LA
Concentration: Criminal Justice

CERTIFICATION

Provisional License Professional Counselor
Louisiana Board of Professional Counselors

Nonviolent Crisis Intervention Training (CPI/Crisis Prevention Institute)
Cognitive Development Center
CPR and First Aid
American Red Cross


REFERENCES

Furnished upon request