Detail-oriented Worker with 7 Years of Experience in Hands-on Customer Service
EDUCATION:
Framingham State University
Class of 2020
Dean�s List and President�s List: Freshman, Sophomore, Junior, & Senior years
Alpha Lambda Delta Honors Society
North Attleboro High School
Class of 2016
Honor Roll: Freshman, Sophomore, Junior, & Senior years
WORK EXPERIENCE:
Dave & Buster�s
Natick, MA
June 2019 - present
Bartender, Party Bartender
Bertucci�s
North Attleboro, MA and Framingham, MA
March 2016 - June 2019
Carryout, Hostess, Server, Bartender
North Bowl Lanes
North Attleboro, MA
Dec. 2014 - June 2016
Front Desk & Arcade, Head Party Hostess, Party Hostess
Attleboro Farms
North Attleboro, MA
Aug. 2014 - May 2016
Sales Associate, Merchandising
SKILLS:
Multitasking, teamwork, high stamina, leadership, good in a fast-paced environment, teaching, adaptable, merchandising, organized
Aspirational, independent, good listening, making meaningful connections, passionate
Maintained high standards of customer service during high-volume, fast-paced operations
Communicated clearly and positively with coworkers and management
Assisted management with inventory control and stock ordering
Built loyal clientele through friendly interactions and consistent appreciations
Resolved complaints promptly and professionally
Cross-trained and coordinated scheduling with team members to ensure seamless service
Took initiative to find extra tasks when scheduled duties were completed
OTHER ACTIVITIES:
Towers Hall Council
Framingham State University, Framingham, MA
Sept. 2017 - May 2018
President
The Gatepost
Framingham State University, Framingham, MA
September 2019 - present
Staff Writer, columnist
Hilltop Players
Framingham State University, Framingham, MA
January 2018 - present
Principal dancer, ensemble
�Heathers� - Stoner Chick
�The Addams Family� - Ballerina Ancestor, the Moon
�Legally Blonde� - Greek chorus, ensemble
FSU Dance Team
September 2016 - December 2017
Contemporary, jazz, hip-hop, lyrical
Starline School of Dance
September 2007 - May 2016
Contemporary, jazz, hip-hop, lyrical, tap, ballet, musical theater
REFERENCES:
Josh Featherstone
Dave & Buster's, General Manager
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Kristina Mercado
Dave & Buster�s, Senior Manager
------------
Cameron Fritzsche
Dave & Buster�s, Bar Manager
------------
Julie Fitzgerald
Attleboro Farms, General Manager
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EDUCATION:
Framingham State University
Class of 2020
Dean�s List and President�s List: Freshman, Sophomore, Junior, & Senior years
Alpha Lambda Delta Honors Society
North Attleboro High School
Class of 2016
Honor Roll: Freshman, Sophomore, Junior, & Senior years
WORK EXPERIENCE:
Dave & Buster�s
Natick, MA
June 2019 - present
Bartender, Party Bartender
Bertucci�s
North Attleboro, MA and Framingham, MA
March 2016 - June 2019
Carryout, Hostess, Server, Bartender
North Bowl Lanes
North Attleboro, MA
Dec. 2014 - June 2016
Front Desk & Arcade, Head Party Hostess, Party Hostess
Attleboro Farms
North Attleboro, MA
Aug. 2014 - May 2016
Sales Associate, Merchandising
SKILLS:
Multitasking, teamwork, high stamina, leadership, good in a fast-paced environment, teaching, adaptable, merchandising, organized
Aspirational, independent, good listening, making meaningful connections, passionate
Maintained high standards of customer service during high-volume, fast-paced operations
Communicated clearly and positively with coworkers and management
Assisted management with inventory control and stock ordering
Built loyal clientele through friendly interactions and consistent appreciations
Resolved complaints promptly and professionally
Cross-trained and coordinated scheduling with team members to ensure seamless service
Took initiative to find extra tasks when scheduled duties were completed
OTHER ACTIVITIES:
Towers Hall Council
Framingham State University, Framingham, MA
Sept. 2017 - May 2018
President
The Gatepost
Framingham State University, Framingham, MA
September 2019 - present
Staff Writer, columnist
Hilltop Players
Framingham State University, Framingham, MA
January 2018 - present
Principal dancer, ensemble
�Heathers� - Stoner Chick
�The Addams Family� - Ballerina Ancestor, the Moon
�Legally Blonde� - Greek chorus, ensemble
FSU Dance Team
September 2016 - December 2017
Contemporary, jazz, hip-hop, lyrical
Starline School of Dance
September 2007 - May 2016
Contemporary, jazz, hip-hop, lyrical, tap, ballet, musical theater
REFERENCES:
Josh Featherstone
Dave & Buster's, General Manager
------------
------------
Kristina Mercado
Dave & Buster�s, Senior Manager
------------
Cameron Fritzsche
Dave & Buster�s, Bar Manager
------------
Julie Fitzgerald
Attleboro Farms, General Manager
------------