Dedicated and proactive individual with 2 years� experience in Administrative Assistance
Alianna Anderson
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A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness
EDUCATION
Berkeley College, New York, NY
Associate Degree obtained in May 2018 in Applied Science-Justice Studies
Currently working towards Bachelors Degree (2020)
GPA 3.5 – (Dean's List student)
WORK EXPERIENCE:
TOP OF THE ROCK, New York, NY
Sales Associate/Photographer, Dec 2015 – Jan 2016
Excellent problem solving and negotiating skills answering phone calls and resolving issues and concerns
Cashier, money management
Maintained clean display and store appearance
Answered customer telephone calls promptly and in an appropriate manner
Made reservations for tourists to go to the observation deck
WESTCHESTER SQUARE LIBRARY, Bronx, NY
Library Aide, Mar 2013 – Jun 2013
Resolved customer complaints regarding sales and service
Responsible for shelving, straightening and shelf reading of library materials
Assisted students and staff in the circulating procedure of library materials
Pulled library materials, which needed to be mended, discarded and/or replaced
Arranged returned materials numerically & alphabetically by information on spine or label onto book carts
BQC PHYSICAL THERAPHY, Bronx, NY
Physical Therapist Assistant, Jul 2016 – Aug 2016
Recommended and assisted with the preparation of materials and equipment used in providing therapy
Assisted in maintaining the equipment used in the therapy gym
Consistently reported patient progress to physical therapist to review plan of care
Utilized aids when available and appropriate to meet patient care
Performed other duties as assigned
Ensured that all documentation was completed in a timely manner
BURLINGTON, New York, NY
Retail/Stock Associate
• Assure that merchandise is represented on the sales floor according to company standards
• Maintained clean display and store appearance
• Shifted stockroom according to woman styles and men styles
• Maintained the stock room, readying it for the sales colleagues
• Provided excellent customer service by answering queries and concerns and assisted with product selections
PARKCHESTER DEPARTMENT OF PUBLIC SAFETY, Bronx, NY
Administrative Assistant, Nov 2017 – April 2018
• Organized and scheduled meetings and appointments
• Developed and maintained a filing system
• Ordered office supplies
• Answered and directed phone calls
• Carried out administrative duties such as filing, typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Provide general support to visitors
ASA College, New York, NY
College Office Assistant, July 2018 – August 2018
• Filed documents
• Occasionally recruited students to attend the college
• Provided general information to students and visitors
• Organized and mailed letters for recruiting
• Organized office supplies ‘
• Scanned documents, made copies
ADDITIONAL SKILLS
Microsoft Office: Word, Excel, Outlook, PowerPoint and Mac Operating System
Typing Skills from 35-55 wpm
Excellent communication, organizational and interpersonal skills
Alianna Anderson
------------
A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness
EDUCATION
Berkeley College, New York, NY
Associate Degree obtained in May 2018 in Applied Science-Justice Studies
Currently working towards Bachelors Degree (2020)
GPA 3.5 – (Dean's List student)
WORK EXPERIENCE:
TOP OF THE ROCK, New York, NY
Sales Associate/Photographer, Dec 2015 – Jan 2016
Excellent problem solving and negotiating skills answering phone calls and resolving issues and concerns
Cashier, money management
Maintained clean display and store appearance
Answered customer telephone calls promptly and in an appropriate manner
Made reservations for tourists to go to the observation deck
WESTCHESTER SQUARE LIBRARY, Bronx, NY
Library Aide, Mar 2013 – Jun 2013
Resolved customer complaints regarding sales and service
Responsible for shelving, straightening and shelf reading of library materials
Assisted students and staff in the circulating procedure of library materials
Pulled library materials, which needed to be mended, discarded and/or replaced
Arranged returned materials numerically & alphabetically by information on spine or label onto book carts
BQC PHYSICAL THERAPHY, Bronx, NY
Physical Therapist Assistant, Jul 2016 – Aug 2016
Recommended and assisted with the preparation of materials and equipment used in providing therapy
Assisted in maintaining the equipment used in the therapy gym
Consistently reported patient progress to physical therapist to review plan of care
Utilized aids when available and appropriate to meet patient care
Performed other duties as assigned
Ensured that all documentation was completed in a timely manner
BURLINGTON, New York, NY
Retail/Stock Associate
• Assure that merchandise is represented on the sales floor according to company standards
• Maintained clean display and store appearance
• Shifted stockroom according to woman styles and men styles
• Maintained the stock room, readying it for the sales colleagues
• Provided excellent customer service by answering queries and concerns and assisted with product selections
PARKCHESTER DEPARTMENT OF PUBLIC SAFETY, Bronx, NY
Administrative Assistant, Nov 2017 – April 2018
• Organized and scheduled meetings and appointments
• Developed and maintained a filing system
• Ordered office supplies
• Answered and directed phone calls
• Carried out administrative duties such as filing, typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Provide general support to visitors
ASA College, New York, NY
College Office Assistant, July 2018 – August 2018
• Filed documents
• Occasionally recruited students to attend the college
• Provided general information to students and visitors
• Organized and mailed letters for recruiting
• Organized office supplies ‘
• Scanned documents, made copies
ADDITIONAL SKILLS
Microsoft Office: Word, Excel, Outlook, PowerPoint and Mac Operating System
Typing Skills from 35-55 wpm
Excellent communication, organizational and interpersonal skills