David Domiczek
David Domiczek
1993 Charles Street
Bellmore, NY 11710
Phone:------------
Email: ------------
Profile • Excellent communication, interpersonal and customer service skills
• Solid troubleshooting and follow-through skills
• Extensive knowledge of technology terms and developments
• Quick to learn new things and adapt to new systems
Computer Skills
• Proficient in installing, upgrading, maintaining, repairing desktop and laptop PC hardware and software issues
• Skilled in the use of many different Windows applications (Word, Excel, etc.)
• Extensive knowledge of peripheral and networking devices such as routers, switches, printers, and scanners
• Intimate knowledge of Windows operating system and its registry
• Experience with mobile operating systems such as Android and iOS
Education
09/12 - 12/18 B.S. Degree in Computer Programming & Information Systems
Farmingdale State College, Farmingdale, NY
GPA 3.0, Graduation: 2018
Employment Experience
09/18 - 04/19 Total Technology Solutions, Melville, NY
Help Desk Technician
• Respond to customer queries by phone or email
• Provide remote technical assistance and support for incoming concerns or issues related to
systems, software or hardware
• Directly answer inbound calls to the help desk support queue
• Review, qualify and remediate automated service tickets generated by Remote Monitoring
software
• Enter ticket documentation with clear and concise verbiage detailing steps taken during each
support call
11/17 - 08/18 Target, Westbury, NY
Backroom Logistics Team Member
• Deliver an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task
• Backstock items in and pull items from the backroom accurately while preventing product damage to control expenses
• Maintain backroom organization and location accuracy and follow equipment guidelines
06/15 - 09/17 Sears, Roebuck and Co., Hicksville, NY
Backroom Associate
• Responsible for unloading, moving and stocking freight
• Deliver an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task
• Assist customers with selection of products and services
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items
David Domiczek
1993 Charles Street
Bellmore, NY 11710
Phone:------------
Email: ------------
Profile • Excellent communication, interpersonal and customer service skills
• Solid troubleshooting and follow-through skills
• Extensive knowledge of technology terms and developments
• Quick to learn new things and adapt to new systems
Computer Skills
• Proficient in installing, upgrading, maintaining, repairing desktop and laptop PC hardware and software issues
• Skilled in the use of many different Windows applications (Word, Excel, etc.)
• Extensive knowledge of peripheral and networking devices such as routers, switches, printers, and scanners
• Intimate knowledge of Windows operating system and its registry
• Experience with mobile operating systems such as Android and iOS
Education
09/12 - 12/18 B.S. Degree in Computer Programming & Information Systems
Farmingdale State College, Farmingdale, NY
GPA 3.0, Graduation: 2018
Employment Experience
09/18 - 04/19 Total Technology Solutions, Melville, NY
Help Desk Technician
• Respond to customer queries by phone or email
• Provide remote technical assistance and support for incoming concerns or issues related to
systems, software or hardware
• Directly answer inbound calls to the help desk support queue
• Review, qualify and remediate automated service tickets generated by Remote Monitoring
software
• Enter ticket documentation with clear and concise verbiage detailing steps taken during each
support call
11/17 - 08/18 Target, Westbury, NY
Backroom Logistics Team Member
• Deliver an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task
• Backstock items in and pull items from the backroom accurately while preventing product damage to control expenses
• Maintain backroom organization and location accuracy and follow equipment guidelines
06/15 - 09/17 Sears, Roebuck and Co., Hicksville, NY
Backroom Associate
• Responsible for unloading, moving and stocking freight
• Deliver an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task
• Assist customers with selection of products and services
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items