Data Entry & Customer Service Specialist
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Data Entry & Customer Service Specialist

Phyllis Marino
North Port, Fl 34286 |------------ | ------------ | www.linkedin.phylliscassesemarino

Data Entry & Customer Service Specialist

Operational Leadership | Resource Allocation | Project Management

Multidisciplinary professional with experience spanning many different roles and capacities. Specialize in data entry as well as customer service in fast-paced and highly diversified settings. Recognized as a career-focused and detail-oriented individual with the ability to excel as part of a team or within a solitary assignment. Known for producing quantifiable results on a consistent basis. Participated in a successful, multi-million dollar settlement for the Boy Scouts of America.

Office Operations
Data Entry / Recordkeeping
Timeline Management
Typing / Transcription Customer Service & Support
Occupational Health & Safety
Strategic Planning & Analysis
Community / Industry Relations Contracts & Negotiations
Document Preparation
Proofreading & Review
Interpersonal Communications

Professional Experience
MAR-CAN TRANSPORTATION, Westchester, NY 11/2010-Present
Administrative Assistant
Support day-to-day administrative activities and operations, including transcription services for the CEO. Regularly compose and edit letters / track meeting minutes as necessary.
Create and develop transportation contracts with the NYC Board of Education and miscellaneous private schools.
Spearhead legal projects by coordinating activities with attorneys, tracking records, and preparing all documentation.

THE FLORIDA CENTER FOR CHILD & FAMILY DEVELOPMENT, Sarasota, FL 6/2010-9/2010
Preschool Teacher
Interfaced with preschool students and parents / guardians to facilitate introductory education.
Created curriculum and lesson plans to support developmental initiatives on behalf of young children. Delivered weekly and monthly activity plans to supervisory personnel.
Ensured and verified the cleanliness / safety of all facilities and educational areas.
Delivered education in a variety of areas while focusing on introductory concepts of mathematics and literacy.

JUNE TOMASO WOOD, LCSW, Sarasota, FL 8/2008-6/2010
Receptionist / Administrative Assistant
Oversaw and fulfilled day-to-day office duties, including answering / directing phone calls, typing / data entry, recordkeeping, and guest relations. Ensured daily cleanliness of office and organization of paperwork.
Received and distributed all incoming mail, ultimately ensuring its delivery to the correct person. Coordinated outgoing mail with a focus on timeliness.


Previous experience as Grade 5 ESE Teacher with Gocio Elementary School, Legal Administrative Assistant with Mar-Can Transportation, and Paralegal with Edwards, White & Sooy, et al

Education & Credentials

Master of Science in Childhood / Special Education, Mount Saint Mary College, Newburgh, NY

Bachelor of Arts, English, Mount Saint Mary College, Newburgh, NY