Daryl McMillan
Daryl L. McMillan
494 Elm Street
New Haven, Ct 06511
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Experienced Customer Service professional offering extensive experience in retail and property management. Able to work effectively on independent projects with little supervision but also excels as part of a team. Hard working and reliable.
Designations and Education
Bachelor of Arts, Assumption College, Major in Accounting, Minor in Social Rehabilitative Services
Experience
Veyo Total Transit Company-Independent Driver Provider
New Haven, Ct - December 2019 to Present
Non-Emergency Medical Transportation through the use of a transportation network
The Michaels Organization-Community Manager
New Haven, Ct - June 2013 to October 2019
Directed property staff of 10 employees receiving over 250 inquiry/service calls daily
Coordinated and managed the data entry, screening and processing of prospective applicants/applications
Coordinated and managed the data entry, verification and processing of monthly rental payments for a community consisting of 277 units
Perform/managed site annual recertification interviews, data entry, and lease renewals for a community consisting of 277 units
Performed end of month procedures Realpage/Onesite software
Managed site collection activities for past due tenant ledgers for a community consisting of 277 units
Coordinated and managed the data entry and scheduling of tenant work order repair requests for a community consisting of 277 units
Coordinated and managed the verification and data entry of the accounts payable items for the community within the Realpage/Ops software
RAC/Acceptance-Sales Manager
Orange, Ct - October 2012 to June 2013
Directed sales staff of 3 employees receiving over 200 prospective sales inquiries daily in person or via telephone
Coordinated and managed the data entry, verification and processing of monthly customer rental payments
Coordinated and managed the data entry, verification, and processing of customer applications and lease agreements
Coordinated and managed the data entry and scheduling of the delivery and set up schedules to the customers home
Coordinated and managed the daily delivery follow up calls to verify customer satisfaction
Aimco- Property Manager
New Haven, Ct - January 2007 to October 2012
Directed property staff of 4 employees receiving over 100 inquiry/service calls daily
Coordinated and managed the data entry, screening and processing of prospective applicants/applications
Coordinated and managed the data entry, verification and processing of monthly rental payments for a community consisting of 144 units
Perform/managed site annual recertification interviews, data entry, and lease renewals for a community consisting of 144 units
Performed end of month procedures Realpage/Onesite software
Managed site collection activities for past due tenant ledgers for a community consisting of 144 units
Coordinated and managed the data entry and scheduling of tenant work order repair requests for a community consisting of 144 units
Coordinated and managed the verification and data entry for the accounts payable of the site within the Realpage/Ops software
Skills
Customer Service
Property Management
Accounts Payable
Accounts Receivable/Collections
Proficiency in Google Suite
Proficiency in Onesite/Realpage Software
Ability to operate electronic devices
Data Entry
Scheduling
Daryl L. McMillan
494 Elm Street
New Haven, Ct 06511
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Experienced Customer Service professional offering extensive experience in retail and property management. Able to work effectively on independent projects with little supervision but also excels as part of a team. Hard working and reliable.
Designations and Education
Bachelor of Arts, Assumption College, Major in Accounting, Minor in Social Rehabilitative Services
Experience
Veyo Total Transit Company-Independent Driver Provider
New Haven, Ct - December 2019 to Present
Non-Emergency Medical Transportation through the use of a transportation network
The Michaels Organization-Community Manager
New Haven, Ct - June 2013 to October 2019
Directed property staff of 10 employees receiving over 250 inquiry/service calls daily
Coordinated and managed the data entry, screening and processing of prospective applicants/applications
Coordinated and managed the data entry, verification and processing of monthly rental payments for a community consisting of 277 units
Perform/managed site annual recertification interviews, data entry, and lease renewals for a community consisting of 277 units
Performed end of month procedures Realpage/Onesite software
Managed site collection activities for past due tenant ledgers for a community consisting of 277 units
Coordinated and managed the data entry and scheduling of tenant work order repair requests for a community consisting of 277 units
Coordinated and managed the verification and data entry of the accounts payable items for the community within the Realpage/Ops software
RAC/Acceptance-Sales Manager
Orange, Ct - October 2012 to June 2013
Directed sales staff of 3 employees receiving over 200 prospective sales inquiries daily in person or via telephone
Coordinated and managed the data entry, verification and processing of monthly customer rental payments
Coordinated and managed the data entry, verification, and processing of customer applications and lease agreements
Coordinated and managed the data entry and scheduling of the delivery and set up schedules to the customers home
Coordinated and managed the daily delivery follow up calls to verify customer satisfaction
Aimco- Property Manager
New Haven, Ct - January 2007 to October 2012
Directed property staff of 4 employees receiving over 100 inquiry/service calls daily
Coordinated and managed the data entry, screening and processing of prospective applicants/applications
Coordinated and managed the data entry, verification and processing of monthly rental payments for a community consisting of 144 units
Perform/managed site annual recertification interviews, data entry, and lease renewals for a community consisting of 144 units
Performed end of month procedures Realpage/Onesite software
Managed site collection activities for past due tenant ledgers for a community consisting of 144 units
Coordinated and managed the data entry and scheduling of tenant work order repair requests for a community consisting of 144 units
Coordinated and managed the verification and data entry for the accounts payable of the site within the Realpage/Ops software
Skills
Customer Service
Property Management
Accounts Payable
Accounts Receivable/Collections
Proficiency in Google Suite
Proficiency in Onesite/Realpage Software
Ability to operate electronic devices
Data Entry
Scheduling