Daryl McMillan
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Daryl McMillan

    Daryl L. McMillan

494 Elm Street

  New Haven, Ct 06511

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Experienced Customer Service professional offering extensive experience in retail and property management.  Able to work effectively on independent projects with little supervision but also excels as part of a team. Hard working and reliable.

 

Designations and Education

Bachelor of Arts, Assumption College, Major in Accounting, Minor in Social Rehabilitative Services

  

Experience

Veyo Total Transit Company-Independent Driver Provider

New Haven, Ct - December 2019 to Present

Non-Emergency Medical Transportation through the use of a transportation network 


The Michaels Organization-Community Manager

New Haven, Ct - June 2013 to October 2019

Directed  property staff of 10 employees receiving over 250 inquiry/service calls daily

Coordinated and managed the data entry, screening and processing of prospective applicants/applications

Coordinated and managed the data entry, verification and processing of monthly rental payments for a community consisting of 277 units

Perform/managed site annual recertification interviews, data entry, and lease renewals for a community consisting of 277 units

Performed end of month procedures Realpage/Onesite software

Managed site collection activities for past due tenant ledgers for a community consisting of 277 units

Coordinated and managed the data entry and scheduling of tenant work order repair requests for a community consisting of 277 units

Coordinated and managed the verification and data entry of the accounts payable items for the community within the Realpage/Ops software


RAC/Acceptance-Sales Manager

Orange, Ct - October  2012 to June 2013

Directed sales staff of 3 employees receiving over 200 prospective sales inquiries daily in person or via telephone 

Coordinated and managed the data entry, verification and processing of monthly customer rental payments

Coordinated and managed the data entry, verification, and processing of customer applications and lease agreements

Coordinated and managed the data entry and scheduling of the delivery and set up schedules to the customers home

Coordinated and managed the daily delivery follow up calls to verify customer satisfaction 


Aimco- Property Manager

New Haven, Ct - January 2007 to October 2012


Directed  property staff of 4 employees receiving over 100 inquiry/service calls daily

Coordinated and managed the data entry, screening and processing of prospective applicants/applications

Coordinated and managed the data entry, verification and processing of monthly rental payments for a community consisting of 144 units

Perform/managed site annual recertification interviews, data entry, and lease renewals for a community consisting of 144 units

Performed end of month procedures Realpage/Onesite software

Managed site collection activities for past due tenant ledgers for a community consisting of 144 units

Coordinated and managed the data entry and scheduling of tenant work order repair requests for a community consisting of 144 units

Coordinated and managed the verification and data entry for the accounts payable of the site within the Realpage/Ops software


Skills

Customer Service

Property Management

Accounts Payable

Accounts Receivable/Collections

Proficiency in Google Suite

Proficiency in Onesite/Realpage Software

Ability to operate electronic devices

Data Entry

Scheduling