Danica Langaynor
Danica Langaynor

Danica Langaynor
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EXPERIENCE
Service Learner, Tri-City Mental Health Services; Pomona, CA �Aug 2018-June 2019
While I was a service learner (intern) for Tri-City MHS, I conducted cultural research, helped plan and run events, participated in their Therapeutic Community Garden as well as other outpatient groups, did client outreach, and assisted staff with whatever they needed.

Fitting Room Associate, Wal-Mart; Pomona, CA �May 2018 - Oct 2018
In the fitting room, I answered all of the incoming calls, sorted go-backs, and covered other departments when needed. I also assisted the department managers with price changes and modular construction. This position helped strengthen my customer service skills and flexibility in the work place as well as the ability to manage multiple tasks at once.

Bakery Clerk/Barista, Metropolitan Market; Seattle, WA � April 2017 - Sept 2017
At Metropolitan Market, I was a joint bakery clerk/barista. I made espresso drinks, baked bread and cookies, stocked the department, and made sure my area was clean at all times. Customer service was key and I was able to balance the many responsibilities this job entailed all while providing top notch customer service. I enjoyed helping customers and made sure their experience at our store was always positive.

Associate, Pellegrini Italian Market; Seattle, WA � December 2015 - March 2017
At Pellegrini, I operated the espresso machine, took orders, bussed dishes, worked in the bakery and deli, and kept the market clean all while providing excellent customer service to all customers. I also helped with hiring employees, ran the company Instagram page, and worked alone during most shifts. I worked here periodically on my breaks from school.

Associate, 21 Choices Frozen Yogurt; Claremont, CA � July - October 2015
At 21 Choices, I provided excellent customer service as well as performed cleaning tasks, manned the cash register, and made yogurt mix-ins.

Student Caller, University of La Verne Call Center; La Verne, CA � Feb.-Apr. 2015
My job was to call University of La Verne alumni and ask them if they would donate to our financial aid fund. I had to respond to a variety of situations from alumni I called.

EDUCATION
University of La Verne, La Verne, CA � Class of 2019

References available upon request.