Dajeanna Hogue
Dajeanna Hogue
Global Badging Administrator
16272 Saratoga St #2
San Leandro, CA 94578
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SKILLS
Excellent communication skills, Exceptional Interpersonal Customer service skills. Proficient in Lenel Alarm Monitoring, Proficient in GM ACM badging systems, Proficient in MS Office,
EXPERIENCE
Allied Universal Security Services- Security Supervisor
NOVEMBER 2018 - CURRENT
Provide effective leadership to ensure a well-coordinated and consistent service from the security staff.
Deliver exceptional customer service and fulfill requests made by the client.
Recognize talent and promote employees who display a remarkable work ethic.
Oversee emergency response procedures for many dynamic situations including fires, HazMat, medical, and criminal activity in progress.
Complete campus-wide system audits, ensuring functionality of all hardware and software pertaining to security. Badge-card access database administration, configure and ensure integrity for enrolling and deleting cardholder records.
Security Operations Center Operator
Managed communications for emergency and non-emergency calls-for-service. Including handling radio dispatch, phone calls, and email workstations.
Answering phone calls, monitoring CCTV, C*Cure 9000, PassagePoint, Milestone XProtect Smart Client and Building Maintenance System alarms while simultaneously performing dispatch duties.
Provide security staff with guidance and direction based on security operational procedures to ensure the tasks get done accurately.
Badging Specialist
Assist management in making careful hiring decisions to help improve the overall team growth.
Complete weekly payroll and scheduling for over 3,600 labor hours.
Prepare data-driven analysis and reports of service provided using key performance indicators.
Generations Healthcare- Tunnell- Scheduler
April 2018- January 2019
Consult with nursing department staff and supervisors concerning the staffing/scheduling needs: to assist in elimination/correction of problem areas, and/or improvement of services.
Complete and post worksheets/time schedules. Coordinate variances with the Director of Nursing Services (DNS).
Assist in recordkeeping and documentation of attendance and tardiness for employee performance appraisals. As well as certification/licensing.
Provide each newly hired nursing personnel with orientation schedule and assign a staff member to provide orientation. Facilitate quality orientation program by communicating new hire orientation schedule to unit manager and unit staff who will participate in orientation.
Superior Quality Home Health- Administrative Assistant
December 2015- September 2016
Respond to high volume inquires for in-home services
Coordinate in-home visits with potential prospects looking for in-home health services or caregiver services
Correspond with clients, private insurance and regional center to develop a care plan fitting the client’s needs, as well as caregiver needs.
Handle client/caregiver schedules.
Process new hire data information and payroll reporting to office manager.
Greet numerous visitors including interview candidates, vendors and VIPs.
Coordinate in-office training for new employees.
Place orders for office supplies.
Dajeanna Hogue
Global Badging Administrator
16272 Saratoga St #2
San Leandro, CA 94578
------------
------------
SKILLS
Excellent communication skills, Exceptional Interpersonal Customer service skills. Proficient in Lenel Alarm Monitoring, Proficient in GM ACM badging systems, Proficient in MS Office,
EXPERIENCE
Allied Universal Security Services- Security Supervisor
NOVEMBER 2018 - CURRENT
Provide effective leadership to ensure a well-coordinated and consistent service from the security staff.
Deliver exceptional customer service and fulfill requests made by the client.
Recognize talent and promote employees who display a remarkable work ethic.
Oversee emergency response procedures for many dynamic situations including fires, HazMat, medical, and criminal activity in progress.
Complete campus-wide system audits, ensuring functionality of all hardware and software pertaining to security. Badge-card access database administration, configure and ensure integrity for enrolling and deleting cardholder records.
Security Operations Center Operator
Managed communications for emergency and non-emergency calls-for-service. Including handling radio dispatch, phone calls, and email workstations.
Answering phone calls, monitoring CCTV, C*Cure 9000, PassagePoint, Milestone XProtect Smart Client and Building Maintenance System alarms while simultaneously performing dispatch duties.
Provide security staff with guidance and direction based on security operational procedures to ensure the tasks get done accurately.
Badging Specialist
Assist management in making careful hiring decisions to help improve the overall team growth.
Complete weekly payroll and scheduling for over 3,600 labor hours.
Prepare data-driven analysis and reports of service provided using key performance indicators.
Generations Healthcare- Tunnell- Scheduler
April 2018- January 2019
Consult with nursing department staff and supervisors concerning the staffing/scheduling needs: to assist in elimination/correction of problem areas, and/or improvement of services.
Complete and post worksheets/time schedules. Coordinate variances with the Director of Nursing Services (DNS).
Assist in recordkeeping and documentation of attendance and tardiness for employee performance appraisals. As well as certification/licensing.
Provide each newly hired nursing personnel with orientation schedule and assign a staff member to provide orientation. Facilitate quality orientation program by communicating new hire orientation schedule to unit manager and unit staff who will participate in orientation.
Superior Quality Home Health- Administrative Assistant
December 2015- September 2016
Respond to high volume inquires for in-home services
Coordinate in-home visits with potential prospects looking for in-home health services or caregiver services
Correspond with clients, private insurance and regional center to develop a care plan fitting the client’s needs, as well as caregiver needs.
Handle client/caregiver schedules.
Process new hire data information and payroll reporting to office manager.
Greet numerous visitors including interview candidates, vendors and VIPs.
Coordinate in-office training for new employees.
Place orders for office supplies.