Czarlene
Objective
Well-rounded student seeking to further professional experience through customer service opportunities.
Education
University of California, Santa Barbara Expected Graduation: June 2021
B.A. in Sociology, Language, Culture, and Society; Minor in Poverty, Inequality, and Social Justice
Relevant Coursework: Global Poverty and Inequality in the 21st Century; Language and Power; Language, Race and Ethnicity; Gender Inequality
Relevant Experience
Advantage Laguna Dentistry Elk Grove, CA
Front Desk Assistant February 2014 - August 2017
Answered patient phone calls and handled insurance matters,
organized thousands of confidential patient folders and documented summaries of patient visits
welcomed patients with hospitality and politeness
Social Media Engagement Director February 2014 - Present
Manages social media for effective marketing and community engagement
Monitors online presence and develops strong brand for the office
Draws conclusive data from online patient reviews to improve patient/doctor relationships
Kapatirang Pilipino UCSB Isla Vista, CA
Co-Chair June 2019 - Present
Oversees organization of over 1,500 members by presiding over weekly events, fundraisers, projects, and meetings
Coordinates board of 17 members to ensure quality performance through weekly board meetings and quarterly check-ins
Ensures longevity of organization by gathering member input and maintaining close ties with alumni
Filipinx in Education Reaffirming Community Empowerment, Isla Vista, CA
Co-Mentor Coordinator February 2019- May 2019
Coordinated mentorships for an overnight outreach program serving 50+high school students
Trained 26 mentors in topics including safety protocol and cultural sensitivity.
Upheld board member duties by attending bi-weekly meetings and assisting other board members with their tasks.
Skills
Community Organizing
Political Literacy
Sensitive Language
Google Suite
Professional Writing
Professional Networking
Objective
Well-rounded student seeking to further professional experience through customer service opportunities.
Education
University of California, Santa Barbara Expected Graduation: June 2021
B.A. in Sociology, Language, Culture, and Society; Minor in Poverty, Inequality, and Social Justice
Relevant Coursework: Global Poverty and Inequality in the 21st Century; Language and Power; Language, Race and Ethnicity; Gender Inequality
Relevant Experience
Advantage Laguna Dentistry Elk Grove, CA
Front Desk Assistant February 2014 - August 2017
Answered patient phone calls and handled insurance matters,
organized thousands of confidential patient folders and documented summaries of patient visits
welcomed patients with hospitality and politeness
Social Media Engagement Director February 2014 - Present
Manages social media for effective marketing and community engagement
Monitors online presence and develops strong brand for the office
Draws conclusive data from online patient reviews to improve patient/doctor relationships
Kapatirang Pilipino UCSB Isla Vista, CA
Co-Chair June 2019 - Present
Oversees organization of over 1,500 members by presiding over weekly events, fundraisers, projects, and meetings
Coordinates board of 17 members to ensure quality performance through weekly board meetings and quarterly check-ins
Ensures longevity of organization by gathering member input and maintaining close ties with alumni
Filipinx in Education Reaffirming Community Empowerment, Isla Vista, CA
Co-Mentor Coordinator February 2019- May 2019
Coordinated mentorships for an overnight outreach program serving 50+high school students
Trained 26 mentors in topics including safety protocol and cultural sensitivity.
Upheld board member duties by attending bi-weekly meetings and assisting other board members with their tasks.
Skills
Community Organizing
Political Literacy
Sensitive Language
Google Suite
Professional Writing
Professional Networking