Customer Service Specialist

THOMAS POPA
1885 Copper Mill Circle Buford, GA 30518 ------------ ------------

Current third year business major studying at Kennesaw State. Consistent high GPA, responsible, always on time.
Experienced in customer service relations and cares about music and instruments.

WORK EXPERIENCE
Food Server
07/2019 to Present
Medieval Times Dinner & Tournament
5900 Sugarloaf Pkwy, Lawrenceville, GA 30043

Experience in handling dining arena preparations, clean-up, and sanitation.
I have dealt with lots of different types of customers and have experience handling delicate issues and alerting the on-duty
manager to any relevant situations.
Experience with handling credit and debit cards.
Very good with improvisation and entertaining guests to make them feel comfortable and happy.

SKILLS
Operating company workstations - 1 year
Communicating with guests - 1 year
Casual guitar player - 2 years
Time management
Problem solving, creativity
Bilingual (Romanian)
Computer skills

EDUCATION
Kennesaw State University
Bachelor’s
Business Administration
1000 Chastain Rd NW, Kennesaw, 30144
07/2018 to Present

Lanier High School
High school or equivalent
Robotics
918 Buford Highway Sugar Hill, GA 30518-4819
07/2015 to 04/2018