Customer Service Resume
Customer Service Resume

Caylin Phillips
2383 2nd Ave Apt 1404
New York, NY 10035
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EXPERIENCE
McDonald�s, New York - Crew Member
October 2017 - PRESENT
Communicated clearly and positively with coworkers and management
Followed procedures for safe food preparation, assembly, and presentation
Mastered point-of-service (POS) computer system for automated order taking Maintained high standards of customer service during high-volume, fast-paced operation
Analyzed customer complaints and feedback for constant improvements.
Handled currency and credit transactions quickly and accurately Maintained high standards of customer service during high-volume, fast-paced operations
Victoria�s Secret, New York - Seasonal Sales Associate
May 2018 - September 2018
Engaged with customers in a sincere and friendly manner.
Built relationships with customers to increase likelihood of repeat business.
Priced merchandise, stocked shelves and took inventory of supplies.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Carter�s Inc, New York - Sales Associate
February 2017 - June 2018
Served multiple customers, discovered their needs, and made recommendations to generate sales
Enhanced product knowledge utilizing limited resources
Maintained working knowledge of store�s policies and procedures
Handled cash, checks, and credit card transactions
Managed the register in accordance with store guidelines
ChildCare Provider, New York- Self-Employed
September 2013 - August 2016
Cared for multiple children at one time, responsible for preparing and providing children with meals
Tutored children in English and math

EDUCATION
SUNY at Plattsburgh, New York - Bachelor�s Degree
August 2016 - May 2020
CLUBS
National Black Law Student Association (NBLSA)
September 2017- Present
SKILLS
Proficient in Microsoft Office, Excel