Customer Service Enthusiast
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1170 E. 43rd Street Los Angeles, CA ------------
EDUCATION HONORS
Hampton University - Hampton,VA HU Band Scholarship Fall 2013
Major: Strategic Communications Emphasis: History W R Kenan, Jr Endowment Fall 2012
HU Presidential Undergrad Scholarship Fall 2012 Graduation: August 2017 GPA: 3.21 Burdick / Burnette Endowment Spring 2016
EXPERIENCE
Princess Party Productions - Character Actress, Jacksonville, Fl. August 2017 - March 2019
Dressed in character costume as Princess Tiana for small children's parties
Entertained guests by reading and interacting with all children
Sang Princess Tiana theme song to all children and Happy Birthday with all guests
Attended birthday events in various locations throughout Jacksonville
Topgolf - Bayhost Waitress, Jacksonville, Fl. June 2018 - March 2019
Served four to five tables at a time (If necessary six)
Explained to guests when necessary how to operate their game play
Deep cleaned back areas after hours when necessary to upkeep a functioning building
Prepared soft drinks and iced teas for guests during some shifts and as a waitress when necessary
Set up and prepared outside events for the public relations team
Photographed Top Golf competitions for social media sites and promotion material
Delivered golf clubs for guests when variation was needed (junior and or left handed clubs)
Kelly Services - Substitute Teacher, Jacksonville, Fl. August 2017- January 2019
Taught elementary to high school students
Gave lessons and assisted children with learning disabilities
Aided IP in arranging meetings with parents, children, and teachers
Assisted with delivering notices and relieving teachers from their class when meetings occurred
The Newsome House Museum & Cultural Center � Office Assistant, Newport News, VA Sept. 2015 - March 2017
Boosted community outreach by creating social media sites such as: Facebook, Instagram, Twitter, and Pinterest
Updated and created content on events for the Newsome House Museum & Cultural Center
Created weekly African-American history content for social media sites such as Facebook and Twitter
Photographer for Newsome House Museum & Cultural Center events
Assisted in event preparations
Customized newsletters and managed mailing lists to inform guests of upcoming events
Provided tours and customer service for all visitors
Organized and created excel sheets of incoming guests who visit the museum
Source4Teachers - Substitute Teacher, Hampton, VA. Sept 2015 - December 2016
Taught elementary to high school students
Assisted teachers who taught children with disabilities
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1170 E. 43rd Street Los Angeles, CA ------------
EDUCATION HONORS
Hampton University - Hampton,VA HU Band Scholarship Fall 2013
Major: Strategic Communications Emphasis: History W R Kenan, Jr Endowment Fall 2012
HU Presidential Undergrad Scholarship Fall 2012 Graduation: August 2017 GPA: 3.21 Burdick / Burnette Endowment Spring 2016
EXPERIENCE
Princess Party Productions - Character Actress, Jacksonville, Fl. August 2017 - March 2019
Dressed in character costume as Princess Tiana for small children's parties
Entertained guests by reading and interacting with all children
Sang Princess Tiana theme song to all children and Happy Birthday with all guests
Attended birthday events in various locations throughout Jacksonville
Topgolf - Bayhost Waitress, Jacksonville, Fl. June 2018 - March 2019
Served four to five tables at a time (If necessary six)
Explained to guests when necessary how to operate their game play
Deep cleaned back areas after hours when necessary to upkeep a functioning building
Prepared soft drinks and iced teas for guests during some shifts and as a waitress when necessary
Set up and prepared outside events for the public relations team
Photographed Top Golf competitions for social media sites and promotion material
Delivered golf clubs for guests when variation was needed (junior and or left handed clubs)
Kelly Services - Substitute Teacher, Jacksonville, Fl. August 2017- January 2019
Taught elementary to high school students
Gave lessons and assisted children with learning disabilities
Aided IP in arranging meetings with parents, children, and teachers
Assisted with delivering notices and relieving teachers from their class when meetings occurred
The Newsome House Museum & Cultural Center � Office Assistant, Newport News, VA Sept. 2015 - March 2017
Boosted community outreach by creating social media sites such as: Facebook, Instagram, Twitter, and Pinterest
Updated and created content on events for the Newsome House Museum & Cultural Center
Created weekly African-American history content for social media sites such as Facebook and Twitter
Photographer for Newsome House Museum & Cultural Center events
Assisted in event preparations
Customized newsletters and managed mailing lists to inform guests of upcoming events
Provided tours and customer service for all visitors
Organized and created excel sheets of incoming guests who visit the museum
Source4Teachers - Substitute Teacher, Hampton, VA. Sept 2015 - December 2016
Taught elementary to high school students
Assisted teachers who taught children with disabilities