Customer Service
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Customer Service

William Mayes
717 NW13 Ave
Ocala, FL 34470
Phone: ------------
Email: ------------

Objective
To find a company providing stability and growth potential.


Employment History
Server
12/2018 - 06/2019 Carrabba's Italian Grill 2516 SW College Rd, Ocala, FL
Server for this high end Italian Restaurant. Cultivated customer report including menu suggestions and wine and liqueur selections. Trained in both open and closing duties. Worked numerous double shifts. Availability open.

CSR
10/2018 - 04/2019 Pier 1 Imports 2516 SW College Rd, Ocala, FL
Providing customer interface and support including in store and on line orders. Stock and display of products for seasonal promotions.

Cook
12/2017 - 05/2018 O'Malley's Alley and Oyster Bar 24 S. Magnolia, Ocala, FL
Provide prep of food portions, inventory and check in new product, prepare food to customer specification.

Customer Service Administrator
02/2018 - 03/2018 Sitel 1417 N Magnolia, Ocala, FL
Providing customer service for this call center, answering customer calls for inquiry.

Customer Service Agent
01/2017 - 11/2017 Ansafone Contact Ctr 101 NE 2nd St, Ocala, FL
Make calls to client companies and customers with approval for service. Consistantly high marks in Q/A scores.

Security Guards
07/2013 - 08/2016 Missouri State Agriculture 2503 W 16th St., Sedalia, MO
Providing customer service and security for the state fair.

Cook
05/2015 - 10/2015 Coltons Bar B Que and Steak House 4101 Broadway Blvd., Sedalia, MO
Prep cook for this full service family resteraunt, following recipes to prepare quantities and portion for individual servings, Cleaning and maintaining equipement.

Kitchen Supervisor
12/2014 - 06/2015 Sonic Drive-in 300 W Broadway, Sedalia, MO
Manage shifts, train new kitchen staff, prepare portions for peak periods, prepare orders to customer specification.

Education and Training
Completion Date Issuing Institution Location Degree Received Course of Study
06/2011 South Texas College TX 2 Years of College or a Technical or Vocational School Business/ Accounting

Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date Expiration Date
TABC Bartender TABC 05/2008 05/2013
Texas Management Food Service State of Texas 05/2004 05/2009

References Available on Request