Customer service
Dan Pham
Garden Grove, CA 92841
DanP------------
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Seeking job position as customer service for entry level by gaining fresh experience while performing with fast, friendly service and accuracy in handling customer transaction to deepen my passion on serving others and eager to take on new responsibilities and leadership roles.
Work Experience
Delivery Driver/Call Center
Hello THC - Anaheim, CA April 2016 to June 2019
* Deliver daily products to customers in a timely manner in Orange County. * Solving day-to-day issues in delivery, driving, and execution of logistics. * Reviewed orders pre-delivery to ensure completeness and quality.
* Provided attentive and courteous customer service.
* Process payment quickly and accurately.
Manufacturer/Assembler
Seroya Corporation - Westminster, CA May 2012 to March 2017
* Developed a very skilled working force and reduction of poor performing employees. * Established an effective maintenance program and a company employee manual.
* Provided excellent customer relationships and purchased new equipments.
Education
California State University Long Beach
January 2015 to Present
Associate Arts in Communication Studies Degree in Communication Studies
Orange Coast College
August 2011 to December 2014
High School Diploma
Bolsa Grande High School
September 2007 to June 2011
Skills
Customer Service, Call Center, Bilingual
Certifications/Licenses
Driver's License
Additional Information
- Interpersonal skills and handling people well through calm and collected attitude.
- Observational skills and ability to assess situations/problem-solving.
- Honesty and integrity.
- Effective communication with co-workers and management.
- Quick to learn and easy to teach. I always appreciate a mentor.
- Tech-savvy with no problems using phone or computer.
- Reliable and trustworthy.
- Working great under pressure, and ability to keep cool during rush hours and multi-tasking when busy.
Dan Pham
Garden Grove, CA 92841
DanP------------
------------
Seeking job position as customer service for entry level by gaining fresh experience while performing with fast, friendly service and accuracy in handling customer transaction to deepen my passion on serving others and eager to take on new responsibilities and leadership roles.
Work Experience
Delivery Driver/Call Center
Hello THC - Anaheim, CA April 2016 to June 2019
* Deliver daily products to customers in a timely manner in Orange County. * Solving day-to-day issues in delivery, driving, and execution of logistics. * Reviewed orders pre-delivery to ensure completeness and quality.
* Provided attentive and courteous customer service.
* Process payment quickly and accurately.
Manufacturer/Assembler
Seroya Corporation - Westminster, CA May 2012 to March 2017
* Developed a very skilled working force and reduction of poor performing employees. * Established an effective maintenance program and a company employee manual.
* Provided excellent customer relationships and purchased new equipments.
Education
California State University Long Beach
January 2015 to Present
Associate Arts in Communication Studies Degree in Communication Studies
Orange Coast College
August 2011 to December 2014
High School Diploma
Bolsa Grande High School
September 2007 to June 2011
Skills
Customer Service, Call Center, Bilingual
Certifications/Licenses
Driver's License
Additional Information
- Interpersonal skills and handling people well through calm and collected attitude.
- Observational skills and ability to assess situations/problem-solving.
- Honesty and integrity.
- Effective communication with co-workers and management.
- Quick to learn and easy to teach. I always appreciate a mentor.
- Tech-savvy with no problems using phone or computer.
- Reliable and trustworthy.
- Working great under pressure, and ability to keep cool during rush hours and multi-tasking when busy.