Curtis Graczyk
Curtis Graczyk
3925 Willow Way Rd. Fort Worth, TX 76133 ------------
CurtisW------------
Objective To obtain a position with a progressive company using Information Technology and planning skills to provide quality service where growth potential is based on performance.
Accomplishments Weir Oil & Gas: Part of team using SCCM upgrade to Windows 10 all machines.
Imaged and deployed all Motorola scan guns for the Lot & Serialization project. Earned ITIL certification in May of 2014.
Alcon: Led production team in deployment of systems in the NT to XP upgrade while supervising several contractors.
Experience September 2011 to present Weir Oil & Gas Fort Worth, TX Helpdesk Level II Technician
Primary responsibility is to deploy all required equipment to customers in a timely manner. Ensure all computer equipment is running the latest Weir certified OS and that all security measures are in place to protect proprietary data and intellectual property. Image, deploy and support all Motorola scan guns Zebra barcode printers and banding PC�s. Other responsibilities include the daily support of users thru phone support and the Track-IT helpdesk system.
June 2001 to July 2011 Alcon Laboratories, Inc. Fort Worth, TX Senior IT Operations Analyst II
Second level support and configuration of new computer systems (PC�s and Laptops)
consisting mainly of Dell computers running the Alcon version of Windows XP. Install
software that is required by users in the R & D and Corporate Divisions at Alcon Laboratories, Inc. Integrate computer systems to the Ethernet network and ensure VPN capability where required. Integrate computer systems with various types of lab equipment, install software and ensure functionality and reliability. Ensure SQL and Oracle database connectivity through ODBC where required.
1998-2001 Manpower, Serving Alcon Laboratories, Inc. Fort Worth, TX Senior IT Operations Analyst
Configured new computer systems (PC�s and Laptops) consisting mainly of Dell, IBM and Compaq with operating systems consisting of Windows NT, 2000, Windows 95, Windows 3.11 and dual boot systems on desktops and laptops. Installed software that is required by users in all Departments at Alcon Laboratories, Inc. Integrated computer systems to Token Ring or Ethernet network and ensured dial-in capability where required. Integrated computer systems with various types of lab equipment, installed software and ensured functionality and reliability. Participated in special projects as assigned.
1996-1998 Entre� Computer Center Fort Worth, TX PC Technician
Configured new computer systems (PC�s and servers) consisting mainly of IBM, Compaq and Digital PC�s with operating systems consisting of O/S 2, Windows 95, Windows NT and windows 3.11. Installed network cards, RAM memory video memory, additional
hard drives and removable drives. Configured Okidata and Hewlett Packard LaserJet printers to complete desktop systems. Diagnosed and repaired CPU�s including Compaq, Digital, IBM, Dell, and Packard Bell desktops, and laptops including Compaq, Toshiba and IBM. Diagnosed and repaired printers including HP LaserJet and Inkjet, Okidata family of printers and Lexmark. Troubleshot and repaired monitors of all types. Worked onsite and in the office.
1996-1996 Power Data Services, Serving Harris Methodist Health Systems Dallas, TX PC Technician
Installed software on networked and non-networked computer systems. The computers included IBM, Compaq, and Gateway with CPU's ranging from 286 to 586. Knowledge of PC, IBM and MS-DOS. Installed network cards and drivers on new computers and
troubleshot existing systems to maintain an efficient working environment. Knowledge of Lanman, Lanws, MSWindows and Windows for Work Groups network systems. Troubleshot software packages such as MSOffice, MSMail, Scheduler, WordPerfect and Lotus. Installed and troubleshot printers, networked and non-networked, from dot-matrix to LaserJet Panasonic, IBM, HP and Lexmark. Relocated networked systems from
various locations to where the customer required. Installed and troubleshot CD-ROMS, hard drives RAM memory and modems.
1995-1996 Computer City Store Equipment Center Fort Worth, TX Warehouse Assistant
Configured 486 and Pentium CPU's for use in opening stores, including the installation of network cards and associated software. Installed RAM memory, modems and hard drives and troubleshot systems returned from stores claimed to be defective. Pulled from inventory, boxed, palletized, and secured all the equipment required to open a new store. Loaded the equipment on trailers, verified destinations, and shipped to new store sites. Shipped fixed assets and supplies to existing stores using Federal Express and UPS computerized systems and freight lines. Received items into inventory from Federal Express, UPS, and freight lines for reshipment to new and existing stores.
1992-1994 MIC Composites Grand Prairie, TX Chief Inspector, Quality Control
Ensured all equipment and tools of both inspection and production were calibrated annually. Assisted in inventory control to keep stock at adequate levels. Performed final inspection of finished parts to insure all specifications were met and returned to service in "as new" condition. Programmed Honeywell Universal Digital Oven controller (UDL
3000) for hands-off cure. Created inspection documentation using WordPerfect, including graphic details of parts repaired.
1990-1992 MIC Composites Grand Prairie, TX Inspector, Quality Control
Inspected received parts to evaluate extent of damage and coordinated with production on repair procedures. Identified and verified part numbers and serial numbers to drawings and specifications. Inspected parts in process at designated points. Ensured that production procedures met specifications. Tested repaired radomes on X and C band frequencies. Ensured proper transmissivity. Received parts and shipped completed parts ensuring safe packaging with all required paperwork and certifications. Verified ship to destinations and method of shipment. Earned Repairman Certification #2470059 in 5/92. Familiar with and worked under F.A.R. Part 43 and 145, ISO 9000, military
specifications and standards, in particular MIL-R-7705B radomes, general and associated specifications. Familiar with E-Systems T.P.S.'s and specifications for metal bonded panel construction for Chrysler Technologies Airborne Systems. Knowledge of repair specifications for Boeing, McDonald Douglas, Canadair Challenger and other radomes,
fairings, ADF antenna panels and tail cones.
1989-1990 Advanced Water Jet Cutting Carrollton, TX Operator/Programmer
Responsible for second shift operation of high pressure water jet machine, including maintenance and programming dimensions for parts through AutoCAD. Was responsible for closing down shop at end of shift.
Uninterrupted employment from 1975 in High School to 1989
Education 2006�2009 The University of Phoenix Phoenix, AZ
Earned Bachelor of Science in Information Technology, graduated May 25, 2009 with a
GPA of 3.98
1979�1983 The University of Texas at Arlington
Major: Physics, attended regular classes from 1979 to 1983. Changed Major to Aerospace
Engineering and attended evening classes from 1989 to 1990. 96 Credit Hours.
Computer
Experience:
Hardware:
RAM Memory, Modems, Hard Drives, All PC Platforms, Laptops, IDE Card, Game Card, Hewlett Packard LaserJet and Inkjet printers, Okidata printers, Panasonic KX-P2123 Printer, Canon Bubble jet BJC-4000, IBM & MS Mouse, Colorado Tape Backup Systems. Certified on IBM and Compaq Servers, and IBM, Compaq, Digital, and Toshiba PC�s. Certified on most Hewlett Packard printers and IBM Network Printers 12, 17, 24 and Color. A+ certified. I TIL certified.
Software:
JD Edwards, MS SQL, Oracle, DOS versions 5.0 � 7.0, Windows version 3.11, Windows
95/98/NT/2000/XP/Vista and Windows 7, O/S 2, WordPerfect version 6.0a, Borland Office
2.00s Microsoft Office version 4.5 thru 2013,Outlook, Exchange, MSMail, Video Drivers, Printer Drivers, Network Drivers, Colorado Tape Backup, KEA Term, Extra Personal Client
References: Available upon request.
Curtis Graczyk
3925 Willow Way Rd. Fort Worth, TX 76133 ------------
CurtisW------------
Objective To obtain a position with a progressive company using Information Technology and planning skills to provide quality service where growth potential is based on performance.
Accomplishments Weir Oil & Gas: Part of team using SCCM upgrade to Windows 10 all machines.
Imaged and deployed all Motorola scan guns for the Lot & Serialization project. Earned ITIL certification in May of 2014.
Alcon: Led production team in deployment of systems in the NT to XP upgrade while supervising several contractors.
Experience September 2011 to present Weir Oil & Gas Fort Worth, TX Helpdesk Level II Technician
Primary responsibility is to deploy all required equipment to customers in a timely manner. Ensure all computer equipment is running the latest Weir certified OS and that all security measures are in place to protect proprietary data and intellectual property. Image, deploy and support all Motorola scan guns Zebra barcode printers and banding PC�s. Other responsibilities include the daily support of users thru phone support and the Track-IT helpdesk system.
June 2001 to July 2011 Alcon Laboratories, Inc. Fort Worth, TX Senior IT Operations Analyst II
Second level support and configuration of new computer systems (PC�s and Laptops)
consisting mainly of Dell computers running the Alcon version of Windows XP. Install
software that is required by users in the R & D and Corporate Divisions at Alcon Laboratories, Inc. Integrate computer systems to the Ethernet network and ensure VPN capability where required. Integrate computer systems with various types of lab equipment, install software and ensure functionality and reliability. Ensure SQL and Oracle database connectivity through ODBC where required.
1998-2001 Manpower, Serving Alcon Laboratories, Inc. Fort Worth, TX Senior IT Operations Analyst
Configured new computer systems (PC�s and Laptops) consisting mainly of Dell, IBM and Compaq with operating systems consisting of Windows NT, 2000, Windows 95, Windows 3.11 and dual boot systems on desktops and laptops. Installed software that is required by users in all Departments at Alcon Laboratories, Inc. Integrated computer systems to Token Ring or Ethernet network and ensured dial-in capability where required. Integrated computer systems with various types of lab equipment, installed software and ensured functionality and reliability. Participated in special projects as assigned.
1996-1998 Entre� Computer Center Fort Worth, TX PC Technician
Configured new computer systems (PC�s and servers) consisting mainly of IBM, Compaq and Digital PC�s with operating systems consisting of O/S 2, Windows 95, Windows NT and windows 3.11. Installed network cards, RAM memory video memory, additional
hard drives and removable drives. Configured Okidata and Hewlett Packard LaserJet printers to complete desktop systems. Diagnosed and repaired CPU�s including Compaq, Digital, IBM, Dell, and Packard Bell desktops, and laptops including Compaq, Toshiba and IBM. Diagnosed and repaired printers including HP LaserJet and Inkjet, Okidata family of printers and Lexmark. Troubleshot and repaired monitors of all types. Worked onsite and in the office.
1996-1996 Power Data Services, Serving Harris Methodist Health Systems Dallas, TX PC Technician
Installed software on networked and non-networked computer systems. The computers included IBM, Compaq, and Gateway with CPU's ranging from 286 to 586. Knowledge of PC, IBM and MS-DOS. Installed network cards and drivers on new computers and
troubleshot existing systems to maintain an efficient working environment. Knowledge of Lanman, Lanws, MSWindows and Windows for Work Groups network systems. Troubleshot software packages such as MSOffice, MSMail, Scheduler, WordPerfect and Lotus. Installed and troubleshot printers, networked and non-networked, from dot-matrix to LaserJet Panasonic, IBM, HP and Lexmark. Relocated networked systems from
various locations to where the customer required. Installed and troubleshot CD-ROMS, hard drives RAM memory and modems.
1995-1996 Computer City Store Equipment Center Fort Worth, TX Warehouse Assistant
Configured 486 and Pentium CPU's for use in opening stores, including the installation of network cards and associated software. Installed RAM memory, modems and hard drives and troubleshot systems returned from stores claimed to be defective. Pulled from inventory, boxed, palletized, and secured all the equipment required to open a new store. Loaded the equipment on trailers, verified destinations, and shipped to new store sites. Shipped fixed assets and supplies to existing stores using Federal Express and UPS computerized systems and freight lines. Received items into inventory from Federal Express, UPS, and freight lines for reshipment to new and existing stores.
1992-1994 MIC Composites Grand Prairie, TX Chief Inspector, Quality Control
Ensured all equipment and tools of both inspection and production were calibrated annually. Assisted in inventory control to keep stock at adequate levels. Performed final inspection of finished parts to insure all specifications were met and returned to service in "as new" condition. Programmed Honeywell Universal Digital Oven controller (UDL
3000) for hands-off cure. Created inspection documentation using WordPerfect, including graphic details of parts repaired.
1990-1992 MIC Composites Grand Prairie, TX Inspector, Quality Control
Inspected received parts to evaluate extent of damage and coordinated with production on repair procedures. Identified and verified part numbers and serial numbers to drawings and specifications. Inspected parts in process at designated points. Ensured that production procedures met specifications. Tested repaired radomes on X and C band frequencies. Ensured proper transmissivity. Received parts and shipped completed parts ensuring safe packaging with all required paperwork and certifications. Verified ship to destinations and method of shipment. Earned Repairman Certification #2470059 in 5/92. Familiar with and worked under F.A.R. Part 43 and 145, ISO 9000, military
specifications and standards, in particular MIL-R-7705B radomes, general and associated specifications. Familiar with E-Systems T.P.S.'s and specifications for metal bonded panel construction for Chrysler Technologies Airborne Systems. Knowledge of repair specifications for Boeing, McDonald Douglas, Canadair Challenger and other radomes,
fairings, ADF antenna panels and tail cones.
1989-1990 Advanced Water Jet Cutting Carrollton, TX Operator/Programmer
Responsible for second shift operation of high pressure water jet machine, including maintenance and programming dimensions for parts through AutoCAD. Was responsible for closing down shop at end of shift.
Uninterrupted employment from 1975 in High School to 1989
Education 2006�2009 The University of Phoenix Phoenix, AZ
Earned Bachelor of Science in Information Technology, graduated May 25, 2009 with a
GPA of 3.98
1979�1983 The University of Texas at Arlington
Major: Physics, attended regular classes from 1979 to 1983. Changed Major to Aerospace
Engineering and attended evening classes from 1989 to 1990. 96 Credit Hours.
Computer
Experience:
Hardware:
RAM Memory, Modems, Hard Drives, All PC Platforms, Laptops, IDE Card, Game Card, Hewlett Packard LaserJet and Inkjet printers, Okidata printers, Panasonic KX-P2123 Printer, Canon Bubble jet BJC-4000, IBM & MS Mouse, Colorado Tape Backup Systems. Certified on IBM and Compaq Servers, and IBM, Compaq, Digital, and Toshiba PC�s. Certified on most Hewlett Packard printers and IBM Network Printers 12, 17, 24 and Color. A+ certified. I TIL certified.
Software:
JD Edwards, MS SQL, Oracle, DOS versions 5.0 � 7.0, Windows version 3.11, Windows
95/98/NT/2000/XP/Vista and Windows 7, O/S 2, WordPerfect version 6.0a, Borland Office
2.00s Microsoft Office version 4.5 thru 2013,Outlook, Exchange, MSMail, Video Drivers, Printer Drivers, Network Drivers, Colorado Tape Backup, KEA Term, Extra Personal Client
References: Available upon request.