Current Resume
Joel Mowers
950 Ralph Court
Sparks, NV 89434
------------ ------------
Experience
MARCH 2018-JULY 2019
Busy Bee Roadside. Northern Nevada Region- Manager/Driver
?Managed all drivers in Northern Nevada Region including Reno, Sparks, Carson City, Minden, Gardnerville, Lake Tahoe, Incline Village, Truckee and Fernley areas
?Trained all drivers in fixing, repairing and unlocking vehicles foreign and domestic
?Communicated with insurance agents, dealerships, and customers everyday to ensure optimal service and service times
?Primary Driver for the company clocking in over 60k miles on the road assisting motorists
DECEMBER 2016 - OCTOBER 2016
RC Willey. 1201 Steamboat Pkwy - Senior Office Associate
?Coordinated daily with multiple Departments including: Financing, Claims, Delivery, Warehouse, Customer Service, Sales, HR, Vendors, and Manufacturers
?Handled high call volume with multi-line phone systems
?Utilized RC Willey software and Microsoft Suite to handle: Customer Accounts, emails, faxes, deliveries, and payments
?Assisted with Cashiering, Sales and Greeting Customers
MARCH 2016 - DECEMBER 2016
Best Buy. 155 Los Altos Pkwy - Customer Service Specialist
?Processed Customer Returns, Exchanges, and Pick ups
?Liaison for Customer with Banks, Vendors, and Shipping and Receiving
?Worked closely with Inventory and Warehouse Personnel to manage stock
?Assisted with Cashiering, Sales and Asset Protection
JANUARY 2012-JANUARY 2015
Contract Computer Technician - Computer Technician
?On call Computer technician for individual and business clients
?Resolved Technical bugs and server issues
?Designed and built custom computers for individuals and businesses
?Maintained system health and integrity for various systems for individual and businesses
JANUARY 2007 - JANUARY 2010
Contract Construction and Landscaping - Tile cutter/General Laborer
?Got trained for and safely used all equipment and tools for each job
?Worked closely with Electricians, Plumbers, Carpenters and other technicians to make sure job met Client’s and Building Inspectors’ satisfaction
?Worked closely with Clients and team to troubleshoot and prioritize issues to complete job in the fixed schedule
DECEMBER 2004- DECEMBER 2006
LDS Church - Service Worker/English Teacher
?Community Service: Mapping local areas for officials, digging wells and irrigation, assisting officials and locals with renovation of living spaces, supplying power, water and other necessities to each local areas needs
?Taught English a minimum of 30 hours a week to Mongolians. I taught at the Mongolian FBI headquarters in Ulaanbaatar, to former Parliament members Enktuya and Ganbaatar, the Mongolian University in Ulaanbaatar, to Police and Hospital staff in the cities of Choibalsan, Darkhan, Erdenet, Baganuur, and Zuunkhara, and to various high school
and grade schools across the country
?Trained and Supervised other Service Workers weekly on how to speak Mongolian and perform their duties
?Self taught myself Mongolian and performed translation and interpretation work for the LDS Church and Mongolian officials
References available upon request
Joel Mowers
950 Ralph Court
Sparks, NV 89434
------------ ------------
Experience
MARCH 2018-JULY 2019
Busy Bee Roadside. Northern Nevada Region- Manager/Driver
?Managed all drivers in Northern Nevada Region including Reno, Sparks, Carson City, Minden, Gardnerville, Lake Tahoe, Incline Village, Truckee and Fernley areas
?Trained all drivers in fixing, repairing and unlocking vehicles foreign and domestic
?Communicated with insurance agents, dealerships, and customers everyday to ensure optimal service and service times
?Primary Driver for the company clocking in over 60k miles on the road assisting motorists
DECEMBER 2016 - OCTOBER 2016
RC Willey. 1201 Steamboat Pkwy - Senior Office Associate
?Coordinated daily with multiple Departments including: Financing, Claims, Delivery, Warehouse, Customer Service, Sales, HR, Vendors, and Manufacturers
?Handled high call volume with multi-line phone systems
?Utilized RC Willey software and Microsoft Suite to handle: Customer Accounts, emails, faxes, deliveries, and payments
?Assisted with Cashiering, Sales and Greeting Customers
MARCH 2016 - DECEMBER 2016
Best Buy. 155 Los Altos Pkwy - Customer Service Specialist
?Processed Customer Returns, Exchanges, and Pick ups
?Liaison for Customer with Banks, Vendors, and Shipping and Receiving
?Worked closely with Inventory and Warehouse Personnel to manage stock
?Assisted with Cashiering, Sales and Asset Protection
JANUARY 2012-JANUARY 2015
Contract Computer Technician - Computer Technician
?On call Computer technician for individual and business clients
?Resolved Technical bugs and server issues
?Designed and built custom computers for individuals and businesses
?Maintained system health and integrity for various systems for individual and businesses
JANUARY 2007 - JANUARY 2010
Contract Construction and Landscaping - Tile cutter/General Laborer
?Got trained for and safely used all equipment and tools for each job
?Worked closely with Electricians, Plumbers, Carpenters and other technicians to make sure job met Client’s and Building Inspectors’ satisfaction
?Worked closely with Clients and team to troubleshoot and prioritize issues to complete job in the fixed schedule
DECEMBER 2004- DECEMBER 2006
LDS Church - Service Worker/English Teacher
?Community Service: Mapping local areas for officials, digging wells and irrigation, assisting officials and locals with renovation of living spaces, supplying power, water and other necessities to each local areas needs
?Taught English a minimum of 30 hours a week to Mongolians. I taught at the Mongolian FBI headquarters in Ulaanbaatar, to former Parliament members Enktuya and Ganbaatar, the Mongolian University in Ulaanbaatar, to Police and Hospital staff in the cities of Choibalsan, Darkhan, Erdenet, Baganuur, and Zuunkhara, and to various high school
and grade schools across the country
?Trained and Supervised other Service Workers weekly on how to speak Mongolian and perform their duties
?Self taught myself Mongolian and performed translation and interpretation work for the LDS Church and Mongolian officials
References available upon request