Current Resume
Objective
Recent university graduate that is highly motivated to work and gain valuable work experience in the realms of customer service, communications, international relations, and creative design.
Summary
Bi-lingual in Spanish and English and well versed in Italian.
Highly organized, detail oriented, flexible, and able to multi-task.
Possesses great communication skills: Well-spoken and comfortable interacting with
individuals from diverse backgrounds. Responsible person experienced in MS Word, PowerPoint, and Mac OS; who is invested in self improvement and applying her various skillsets towards creating in both an individual and group setting.
Education and awards
University of California Irvine, Irvine, CA Bachelors of Arts, 2018
UC Education Abroad Program, Florence, Italy August 2017—March 2018
Social History of the Renaissance
Art History of the Renaissance
Italian levels 1-6
Orange Coast College, Costa Mesa, CA Associates Degree, 2015
Phi Rho Pi National Championships 2015
Gold Award—Duo Interpretation
Sliver Award—Dramatic Interpretation
California Community Colleges Forensics Association: State Championship
Tournament
2015 Gold Award—Interpreters Theater
2015 Bronze Award—Poetry
Newport Harbor High School, Newport Beach, CA High school Diploma, 2012
Experience
Seasonal Guest Services Representative, Festival of the Arts Pageant of the Masters , Laguna Beach, June 2018—September 2018
Assisted guests at the front box office windows with: exhibit, cast, and will call tickets.
Worked in depth with POS computer program to facilitate ticket purchases that were made: online, over the phone, and in person.
Performed customer registration, data entry, membership renewal, and patron account mergers.
Translated for non-English speakers who were unable communicate their needs to monolingual peers.
Attended to patrons, and clarified general inquiries, over the phone from the call center in the festival grounds.
Answered questions regarding the main performance and concerts held during the summer season.
Curated summer passes for families that visited the Sawdust, Art-a-fair, and Festival of Arts.
Seasonal Box Office Ticket Seller, OC Fair and Event Center, Costa Mesa, July 2017— August 2017
Assisted guests at the front box office and different gates around the fair grounds.
Worked in depth with Ticketmasters short hand computer program for ticket purchases that were made both online and in person.
Welcomed both local and international clientele with a smile and set the tone for their experience.
Performed customer registration and data entry
Translated for non-English speakers who were unable communicate their needs to monolingual peers .
Answered fair attendees questions regarding events and concerts held during the summer season.
Attended to VIP Guests with the utmost discretion.
Curated summer passes for families that visited the fair for the entire season.
Student Assistant, University of California Irvine, Irvine, CA June 2015—February 2016
Operated as a front desk greeter and served as a reference point for visitors of the Office of the Associate Chancellor.
Attended to guests needs and engaged in small talk before they entered important meetings.
Handled sensitive information in a confidential manner.
Worked on creating, editing, and finalizing KFS documents that were to be referenced by the Internal Revenue Service in the case of an audit.
Created and edited Excel spreadsheets for the upkeep and organization of spending amounts of various employees.
Attended to the office information line, and transferred important phone calls throughout the office.
Took down important messages verbatim and relayed the memo to the appropriate office member.
Reviewed writing and office supplies and requested their replenishment.
Placed Catering orders, while respecting various dietary needs, with local restaurants for large Office meetings.
Student Assistant, Orange Coast College, Costa Mesa, CA 2013—May 2015
Operated as a front desk greeter and served as a reference point for visitors of the library.
Translated for non-English speakers who were unable communicate their needs. to monolingual peers.
Oversaw the lending of course materials to students.
Perform patron registration and data entry.
Fixed industrial copying machines that, due to overuse, occasionally staggered and jammed.
Managed the study room timetable and made reservations for large and small research groups.
Participated in the nightly upkeep and reorganization of tables and chairs within the entire building.
Seasonal Sales Associate, Nine West, Costa Mesa, Nov. 2011—Dec. 2011
Assisted management during the busiest time of year at South Coast Plaza shoe store.
Welcomed international clientele with a smile, and informed them of seasonal offers and sales on various articles throughout the store.
Attended to costumers. Discussed personal taste in regards to the products in season and suggesting similar merchandise .
Maintained presentation of goods in display windows, and categorized inventory held in the back room as instructed by employers .
References
Colleen Ausmus
Library Media Technician
Orange Coast College Library
2701 Fairview Rd
Costa Mesa, CA 92626?------------ x26344?
Monica Daebritz
HR Director
Festival of the Arts Pageant of the Masters
650 Laguna Canyon Road
Laguna Beach, CA 92651
------------ x270
Martha Cavazos
Box Office Supervisor
Oc Fair Pacific Amphitheater
88 Fair Drive
Costa Mesa, CA 92626
------------
Objective
Recent university graduate that is highly motivated to work and gain valuable work experience in the realms of customer service, communications, international relations, and creative design.
Summary
Bi-lingual in Spanish and English and well versed in Italian.
Highly organized, detail oriented, flexible, and able to multi-task.
Possesses great communication skills: Well-spoken and comfortable interacting with
individuals from diverse backgrounds. Responsible person experienced in MS Word, PowerPoint, and Mac OS; who is invested in self improvement and applying her various skillsets towards creating in both an individual and group setting.
Education and awards
University of California Irvine, Irvine, CA Bachelors of Arts, 2018
UC Education Abroad Program, Florence, Italy August 2017—March 2018
Social History of the Renaissance
Art History of the Renaissance
Italian levels 1-6
Orange Coast College, Costa Mesa, CA Associates Degree, 2015
Phi Rho Pi National Championships 2015
Gold Award—Duo Interpretation
Sliver Award—Dramatic Interpretation
California Community Colleges Forensics Association: State Championship
Tournament
2015 Gold Award—Interpreters Theater
2015 Bronze Award—Poetry
Newport Harbor High School, Newport Beach, CA High school Diploma, 2012
Experience
Seasonal Guest Services Representative, Festival of the Arts Pageant of the Masters , Laguna Beach, June 2018—September 2018
Assisted guests at the front box office windows with: exhibit, cast, and will call tickets.
Worked in depth with POS computer program to facilitate ticket purchases that were made: online, over the phone, and in person.
Performed customer registration, data entry, membership renewal, and patron account mergers.
Translated for non-English speakers who were unable communicate their needs to monolingual peers.
Attended to patrons, and clarified general inquiries, over the phone from the call center in the festival grounds.
Answered questions regarding the main performance and concerts held during the summer season.
Curated summer passes for families that visited the Sawdust, Art-a-fair, and Festival of Arts.
Seasonal Box Office Ticket Seller, OC Fair and Event Center, Costa Mesa, July 2017— August 2017
Assisted guests at the front box office and different gates around the fair grounds.
Worked in depth with Ticketmasters short hand computer program for ticket purchases that were made both online and in person.
Welcomed both local and international clientele with a smile and set the tone for their experience.
Performed customer registration and data entry
Translated for non-English speakers who were unable communicate their needs to monolingual peers .
Answered fair attendees questions regarding events and concerts held during the summer season.
Attended to VIP Guests with the utmost discretion.
Curated summer passes for families that visited the fair for the entire season.
Student Assistant, University of California Irvine, Irvine, CA June 2015—February 2016
Operated as a front desk greeter and served as a reference point for visitors of the Office of the Associate Chancellor.
Attended to guests needs and engaged in small talk before they entered important meetings.
Handled sensitive information in a confidential manner.
Worked on creating, editing, and finalizing KFS documents that were to be referenced by the Internal Revenue Service in the case of an audit.
Created and edited Excel spreadsheets for the upkeep and organization of spending amounts of various employees.
Attended to the office information line, and transferred important phone calls throughout the office.
Took down important messages verbatim and relayed the memo to the appropriate office member.
Reviewed writing and office supplies and requested their replenishment.
Placed Catering orders, while respecting various dietary needs, with local restaurants for large Office meetings.
Student Assistant, Orange Coast College, Costa Mesa, CA 2013—May 2015
Operated as a front desk greeter and served as a reference point for visitors of the library.
Translated for non-English speakers who were unable communicate their needs. to monolingual peers.
Oversaw the lending of course materials to students.
Perform patron registration and data entry.
Fixed industrial copying machines that, due to overuse, occasionally staggered and jammed.
Managed the study room timetable and made reservations for large and small research groups.
Participated in the nightly upkeep and reorganization of tables and chairs within the entire building.
Seasonal Sales Associate, Nine West, Costa Mesa, Nov. 2011—Dec. 2011
Assisted management during the busiest time of year at South Coast Plaza shoe store.
Welcomed international clientele with a smile, and informed them of seasonal offers and sales on various articles throughout the store.
Attended to costumers. Discussed personal taste in regards to the products in season and suggesting similar merchandise .
Maintained presentation of goods in display windows, and categorized inventory held in the back room as instructed by employers .
References
Colleen Ausmus
Library Media Technician
Orange Coast College Library
2701 Fairview Rd
Costa Mesa, CA 92626?------------ x26344?
Monica Daebritz
HR Director
Festival of the Arts Pageant of the Masters
650 Laguna Canyon Road
Laguna Beach, CA 92651
------------ x270
Martha Cavazos
Box Office Supervisor
Oc Fair Pacific Amphitheater
88 Fair Drive
Costa Mesa, CA 92626
------------