CSR
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Location: Shawnee, Kansas, USA
School: KCKCC
Major: GED ACCT. 1 1 COURSE,

CSR

Pamela Thorne
5732 Caenen St.
Shawnee, Kansas 66216

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Synchrony Bank
CSR
Merriam, KS.

June 2016 to December 2018

Answering incoming calls, use 2 monitors with apps pulled up Outlook, Excel, Microsoft, PowerPoint, verify customer, change address phone, due date, take payments using check debit card, western union. Filing disputes, and any other type of discrepancies. Keeping up with metrics for bonus. Send out letters or balances. Death notice, waive fees on acct. Close accts, try to save accts.

BEAerospce
Lenexa Kansas
Assembler

April 07 to July 14
Print out wo, pull parts, enter lot codes, assemble parts together using cutting tools, hand tools, power tools presses, as per documentation, testing product, label and packaging.

Ford Motor Co.
Claycomo, MO
April 1994 to March 2003

Assembler
Pull parts and attache using power tools and hand tools, while line is moving at 1 per minute.


The Equipment Co
KCK
CSR

April 1990 to April 1994

Answer inbound calls, taking business's part orders, inventory, help with discrepancies.

GED KCKCC
ACCT. 1


CUSTOMER SERVICE CERTIFICATE
available ASAP


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Customer Service Represenative,