5732 Caenen St.
Shawnee, Kansas 66216
June 2016 to December 2018
Answering incoming calls, use 2 monitors with apps pulled up Outlook, Excel, Microsoft, PowerPoint, verify customer, change address phone, due date, take payments using check debit card, western union. Filing disputes, and any other type of discrepancies. Keeping up with metrics for bonus. Send out letters or balances. Death notice, waive fees on acct. Close accts, try to save accts.
April 07 to July 14
Print out wo, pull parts, enter lot codes, assemble parts together using cutting tools, hand tools, power tools presses, as per documentation, testing product, label and packaging.
Ford Motor Co.
April 1994 to March 2003
Pull parts and attache using power tools and hand tools, while line is moving at 1 per minute.
The Equipment Co
April 1990 to April 1994
Answer inbound calls, taking business's part orders, inventory, help with discrepancies.
CUSTOMER SERVICE CERTIFICATE
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Customer Service Represenative,