creative skills
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creative skills

Yolanda Lee Jamaica, NY 11434 ------------ ------------ Authorized to work in the US for any employer
Work Experience Fulfillment Center Associate/ Problem Solver Assistant Amazon Prime - New York, NY October 2017 to Present * Drove results by focusing on delivering quality products in a timely fashion  * Scanned merchandise for inventory count.  * Stowed away merchandise from pallets  * Picked packed and slammed orders for delivery  * Coached, assisted, trained and directed team members  * Restocked and tidied workstation area  * Escalated major issues to manager  * Audited orders frequently to ensure proper bag etiquette  * Worked backwards to solve customer and delivery issues Sales Associate Sears September 2015 to October 2017 * Greeted customers, answered questions, helped, made suggestions and provided product information.  * Refilled sales floor with merchandise; setup visual display; marked up/down items checked item prices in store/online; used electronic devices for in store inventory.  * Assisted in ensuring that the product presentation area was clean and organized.  * Stayed current with promotional events and sales; conveyed the information to customers. Office Aide North Shore LIJ Hospital July 2007 to December 2011 Answered telephones, copied and faxed letters and memoranda, filed medical records, collaborated with other employees on office projects, maintained office supplies, used Microsoft office programs to access data base information.
Education Certificate in Medical Billing and coding Queensborough Community College - New York, NY March 2018 to Present
Certificate in Administrative assistant York College - New York, NY March 2016 to May 2016 Associate in Applied Science (AAS) in Graphic Design Queensborough Community College, City University of New York, Bayside - New York, NY May 2014
Skills • Excellent communication, organizational, analytical and problem-solving skills. • Able to work as part of a team while taking individual responsibility. • Active listener, self-motivated and dependable; heightened work ethic and sensitivity to those in need. • Capable of handling a wide range of sensitive and confidential information with integrity and discretion • Ability to multi-task with a sense of urgency with impeccable attention to detail. • Computer skills: MS Windows, Word, Excel, PowerPoint, Outlook, Publisher, Adobe Photoshop, Illustrator, In Design, Gimp, Inscape and Internet. • Curios learner • Quick thinker • Customer Service (7 years) • Driven to work hard and deliver results • Strong leadership skills • Proficient • Time Management • Administrative Experience (4 years) • Front Desk