Costumer service experience
Objective
Dedicated customer service professional with experience in a fast-paced environment seeking an opportunity
in a team-oriented company to obtain a position that makes full use of expertise in building customer relations.
Skills
• Customer Service • Friendliness
• Bilingual in Spanish • Public Speaking
• Adaptability
• Creativity
• Leadership
• Mentoring
• Teamwork
• Attention to Details
• Adobe Lightroom
• Digital Photography
Education
Instituto San Antonio
Computer Technician - High School and Technical Degree Combined
Tela, Honduras | December 2010
Experience
Flowers by Phillip- Florist
New York, N.Y. / September 2013 – December 2019
• Designed high-end floral arrangements for clients in the Upper East side including the Central Park
Conservancy and Maison Valentino.
• Ensured customer satisfaction through exceptional customer service.
• Assisted clients over the phone by taking orders, upgrading sales and answering their questions.
• Performed one-on-one sales to every customer’s needs according to their specifications.
• Processed payments transactions through cash, checks, debit and credit cards methods
Extracurricular
The 24-Hour Project – Curated by Renzo Grande
New York, N.Y. | July 23 -August 4, 2019
• Exhibited my photography artwork for 2 weeks along with photographers from around the world to raise
awareness about global issues
Viva Sin Límites – Leader
Queens N.Y. | July 2019 – Present
• Completed the first two phases of the program which consist of working in self-discovery and character
where the participant leaves his comfort zone, breaking the beliefs limitations about themselves and
allowing them to develop self-confidence.
Objective
Dedicated customer service professional with experience in a fast-paced environment seeking an opportunity
in a team-oriented company to obtain a position that makes full use of expertise in building customer relations.
Skills
• Customer Service • Friendliness
• Bilingual in Spanish • Public Speaking
• Adaptability
• Creativity
• Leadership
• Mentoring
• Teamwork
• Attention to Details
• Adobe Lightroom
• Digital Photography
Education
Instituto San Antonio
Computer Technician - High School and Technical Degree Combined
Tela, Honduras | December 2010
Experience
Flowers by Phillip- Florist
New York, N.Y. / September 2013 – December 2019
• Designed high-end floral arrangements for clients in the Upper East side including the Central Park
Conservancy and Maison Valentino.
• Ensured customer satisfaction through exceptional customer service.
• Assisted clients over the phone by taking orders, upgrading sales and answering their questions.
• Performed one-on-one sales to every customer’s needs according to their specifications.
• Processed payments transactions through cash, checks, debit and credit cards methods
Extracurricular
The 24-Hour Project – Curated by Renzo Grande
New York, N.Y. | July 23 -August 4, 2019
• Exhibited my photography artwork for 2 weeks along with photographers from around the world to raise
awareness about global issues
Viva Sin Límites – Leader
Queens N.Y. | July 2019 – Present
• Completed the first two phases of the program which consist of working in self-discovery and character
where the participant leaves his comfort zone, breaking the beliefs limitations about themselves and
allowing them to develop self-confidence.