Corbin Felker Resume
2016-2018 Medical Assistant and Front Desk Reception at Mt Pleasant Urgent Care and Family Practice
• Worked in the back of an Urgent Care and Family Practice as a medical assistant where I brought patients back and took their vitals and chief complaints.
• I entered patient data, both front desk registration and back office vital signs and procedures, into patient charts utilizing an electronic medical record program.
• Carried out special tests and procedures ordered by providers to include: phlebotomy (including use of CBC and centrifuge machine), rapid strep and flu tests EKG’s, and splinting and ace wrapping of injuries.
• Cared for patients in the pediatric age range all the way through to elderly patients.
• While performing front desk duties I checked in patients and collected copays of patients with many different types of insurance.
• Sent out referrals for patients to be seen by different specialties throughout Hampton Roads.
• Fielded phone calls of a vast variety to provide the highest level of customer service to any patients that required assistance.
• Scanned medical documents into electronic charts, ensuring that each was properly filed into their medical records.
2011-2015 Hospital Corpsman United States Navy
• Screened patients, from newborn to 65 years of age, with acute and chronic medical conditions in a health clinic.
• Worked at the front desk of a health clinic where I checked patients in, created appointments, and handled any other questions or concerns.
• Worked in the health clinic call center answering phone calls to create appointments and order medication refills.
• Provided field medical coverage for the United States Marine Corps and United States Navy. Provided emergency medical treatment and interventions during training evolutions.
• Trained and led junior corpsman in the day-to-day operations in the aid station and clinic to include, proper triaging, medical exams, and administrative duties.
2010-2011 IT assistant Charlottesville City Schools Charlottesville, VA
• Responded to help desk trouble tickets from teachers and administrators in the school system and assisted the full time IT staff in solving the issue.
• Replaced screens and keyboards in the school laptops when they were defective.
• Delivery and set up of new computer systems for teachers and administrators in the school system.
2008-2010 Product Advisor Crutchfield Corporation Charlottesville, VA
• Educated and advised customers on home theater and car stereo equipment and assisted them with the buying process.
• Attended weekly training from specific venders on their products and new technology in the industry.
2006-2008 Customer Service Representative Crutchfield Corporation Charlottesville, VA
• Worked closely with customers providing service and assistance with returns or repair of defective equipment.
• Maintained cleanliness and organization of product throughout the store.
• Assisted product advisers with any customer related issues.
2016-2018 Medical Assistant and Front Desk Reception at Mt Pleasant Urgent Care and Family Practice
• Worked in the back of an Urgent Care and Family Practice as a medical assistant where I brought patients back and took their vitals and chief complaints.
• I entered patient data, both front desk registration and back office vital signs and procedures, into patient charts utilizing an electronic medical record program.
• Carried out special tests and procedures ordered by providers to include: phlebotomy (including use of CBC and centrifuge machine), rapid strep and flu tests EKG’s, and splinting and ace wrapping of injuries.
• Cared for patients in the pediatric age range all the way through to elderly patients.
• While performing front desk duties I checked in patients and collected copays of patients with many different types of insurance.
• Sent out referrals for patients to be seen by different specialties throughout Hampton Roads.
• Fielded phone calls of a vast variety to provide the highest level of customer service to any patients that required assistance.
• Scanned medical documents into electronic charts, ensuring that each was properly filed into their medical records.
2011-2015 Hospital Corpsman United States Navy
• Screened patients, from newborn to 65 years of age, with acute and chronic medical conditions in a health clinic.
• Worked at the front desk of a health clinic where I checked patients in, created appointments, and handled any other questions or concerns.
• Worked in the health clinic call center answering phone calls to create appointments and order medication refills.
• Provided field medical coverage for the United States Marine Corps and United States Navy. Provided emergency medical treatment and interventions during training evolutions.
• Trained and led junior corpsman in the day-to-day operations in the aid station and clinic to include, proper triaging, medical exams, and administrative duties.
2010-2011 IT assistant Charlottesville City Schools Charlottesville, VA
• Responded to help desk trouble tickets from teachers and administrators in the school system and assisted the full time IT staff in solving the issue.
• Replaced screens and keyboards in the school laptops when they were defective.
• Delivery and set up of new computer systems for teachers and administrators in the school system.
2008-2010 Product Advisor Crutchfield Corporation Charlottesville, VA
• Educated and advised customers on home theater and car stereo equipment and assisted them with the buying process.
• Attended weekly training from specific venders on their products and new technology in the industry.
2006-2008 Customer Service Representative Crutchfield Corporation Charlottesville, VA
• Worked closely with customers providing service and assistance with returns or repair of defective equipment.
• Maintained cleanliness and organization of product throughout the store.
• Assisted product advisers with any customer related issues.