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MICHAEL EDWARDS

227 Bowery, New York City, NY 10002
Phone: ------------
E-Mail: ------------


SKILLS & QUALIFICATIONS
• Food assembly
• Set up procedures
• Plating and presentation
• Cleaning skills
• High-end event experience
• Food running skills
• Customer service
• Safe food handling
• Menu memorization
• NY State ServSafe / Food Handler’s
• Hospitality operations
• Food preparation
• Food station setup
• Guest relations
• Critical Thinking
• Problem-solving
• Strong work ethic
• Integrity
• Creating and running merchandising programs
• Cash handling expert
• Multitasking
• POS inventory system operation
• Table setting
• Quick learner

EDUCATION
BMCC, New York, NY
Associate of Business Administration Accounting And Business Management
UNHS, New York, NY
High School Diploma



PROFESSIONAL SUMMARY
Systematic and controlled serving team member with strong catering background. Smoothly set up and maintain stations and buffet lines, handling dinner requests and cleaning up spills quickly to satisfy needs of event planners and guests. Calm, professional and organized with top strengths in multitasking and prioritization. Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Skillful in managing a high volume of guest needs in fast-paced environments. Seeking to apply catering experience to a new long-term position with room for advancement. Motivated Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Grocery Store Clerk focused on maintaining clean, safe and organized store that is appealing to customers. Categorizes and stocks merchandise with high level of efficiency. Grocery Store Cashier with marketing background and passion for providing excellent customer service. Seeking position with high-volume grocery store with opportunity for career advancement. Dedicated grocery store professional seeking cashiering position. Excellent communication skills and attention to detail. Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. 20+ years in field with strong desire to drive business success.

WORK HISTORY
Catering Server October 2018 to January 2019
University at Albany – SUNY, Alumni Association, Albany, NY
• Wrapped silverware and folded napkins according to standard procedures or in requested arrangements
• Prepared and maintained drink stations throughout catering events
• Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods
• Performed shift change tasks each day to keep store efficient and neat
• Packaged condiments for transportation to event locations
• Promoted customer loyalty by efficiently handling food and service complaints
• Loaded and unloaded delivery van carefully to maximize efficiency
• Protected customers by washing and sanitizing dishes, glassware and silverware after each use

Line Cook November 2014 to December 2018
Applebee's, New York, NY
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Maintained well-stocked stations with supplies and spices for maximum productivity
Adjusted established recipes to remove allergens or alter tastes for customer desires
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
Checked each food item for freshness and provided feedback to kitchen supervisor for removal
Prepared items like bacon ahead of time to promote efficiency in dish garnishing

May 2018 to August 2018
TOPS MarketLLC Sanborn, NY
Overnight Stock Clerk

Supported promotional plans by updating signage with price changes
Removed all debris and packaging from boxes and separated for recycling or disposal
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
Stayed current on available products, store promotions and customer service policies to better assist with any need
Kept all aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
Calculated correct order totals, updated accounts and maintained detailed records for inventory management

February 2007 to July 2018
Subway New York City, United States
Sandwich Artist

Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
Efficiently prepared sandwiches and other menu items for guests
Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
Operated manual and electric appliances to peel, slice and trim food
Reduced customer wait times by quickly and efficiently operating customer window and sales register
Promoted customer loyalty by efficiently handling food and service complaints
Performed shift change tasks each day to keep store efficient and neat
Communicated menu item information and offered suggestions to promote featured products
Organized work areas to foster efficiency and model exceptional kitchen etiquitte
Checked completed orders for accuracy and bagged meals for easy carrying
Performed all position responsibilities accurately and in timely manner

June 2016 to December 2016
Michael Jordan's The Steak House N.Y.C New York City, United States
Line Cook

Grilled meats and seafood to customer specifications
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
Distributed food to team members with efficiency in high-volume environment
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage
Unloaded food supplies from distributor trucks to efficiently organize inventory