Communication/Sales Representative
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Location: Lansing, MI, USA
University: Michigan State University
Major: Communication

Communication/Sales Representative

JADE HARRIS

Skills

-Communication
-Customer Service
-Problem solving
-Interpersonal effectiveness
-Personal/Time management
-Teamwork
-Detail-oriented
-Strong work ethic
-Challenge Seeking
Dynamic thinking
-Multi-tasking
-Positive Attitude!


Email: xxx-xxx-xxxx
xxx-xxx-xxxx
Phone:xxx-xxx-xxxx


•Ms. Harris is a highly skilled problem solver with a passionate and ambitious drive, and an extensive background in Customer Service, Sales, and
Communication.

Experience​...

1). Innovative Client Connections • Account Manager • Employed from June 2018 to December 2018
Responsibilities included...
- Began as an In-store Marketing Representative
- Trained in Brand Management
- Marketing and sales for Fortune 500 clients
+ Direct TV, AT&T, YES Energy
- Implementing Marketing Strategies
- Promoted to Account Manager
- Training in sales for new representatives
- Store Production and Compliance
- Development of new Marketing strategies
- Group management
- Problem solving for in-store customer service affairs

2). Spartan Linen Services • Office Secretary • Employed from September 2016 to December 2018.
Responsibilities included...
- Phone calls from customers and potential clients for linen orders
- Organizing and filing customer accounts and Vendor PO’s.
- Billing of all laundry rentals purchased by Michigan State University
- Assisting customers who come into the retail area of the linen store
- Communicating with customers over email and by phone who have specific concerns about received linen.
- Entering Employee records into System I
- Creating and adjusting employee schedules
- Delivering orders to workers on the factory floor
- Organizing and filing employee time sheets
- Adjusting errors in the billing system
- Filing and or properly disposing of confidential paperwork
- Flexibility between the office and work floor
- Posting notices and reminders for important events

3). Spartan Linen Services • Laundry Worker • Employed from September 2016 and promoted to higher office.
Responsibilities included...
- Performing linen services on industrial equipment
- Acting as a member of a team, organizing linens
- Individually responsible for organizing and staging items that are supposed to be shipped out of the factory every day
- Was promoted to an office position due to diligence, effectiveness, assiduity, flexibility, and willingness to grow and improve.

4). Bucharest Grill • Cashier/Waitress/Hostess • Employed from July 2014 to August 2016.
Responsibilities included...
- Taking phone orders for pick up, delivery, and catering
- Entering orders into the system
- Greeting and waiting on customers
- Suggesting new or sale items to increase customer orders
- Handling monetary and credit payments
- Organizing team duties at the end of shift
- Keeping count of inventory
- Endorsing the restaurant to increase sales
- Ensuring customers were being properly waited on in restaurant and for catering orders




Education

Bachelor's Degree • Michigan State University • Broadcast Journalism Graduation date: May 2020.

- Michigan State University’s College of Communication Arts and Sciences.
- Majoring in Broadcast Journalism : grade point average - 3.5.

Volunteer Experience or Leadership

- Fundraising Coordinator on the Executive Board of a prestigious dance team at Michigan State University.
- Assistant Performance Director of the same team.

- Volunteer Experience includes: The Annual AIDS walk, American Cancer Society’s Stride for Breast Cancer, Greening Of Detroit, Haven House (mentoring), Spartan Day of Service, Sexton High School (mentoring)


xxx-xxx-xxxx

Customer service, sales, receptionist, front desk, call center, representative