Coastal Granite
FLAVIA DI SUSA
2004 Hallwood Pl. Melbourne, FL. 32901 ------------ ------------
OBJECTIVE
To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success.
EXPERIENCE
Tabone’s Po’ Boys — Owner
04/2014 to 05/2019, Melbourne, Fl.
8+ years in culinary experience
*5+ years in restaurant management experience
*A natural leader
*Culinary Degree Graduate
*Possess the ability to work well and remain calm under pressure and in a fast-paced establishment.
*Excellent teacher possessing proactive leadership and customer service skills.
*Experienced with delegating tasks and maintaining fast speed of service.
*Detailed oriented perfectionist. *Experienced in many different cuisines, techniques, knife skills and food safety protocols
*Effectively ensured all food and products were consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
*Made all employment decisions including hiring, interviewing, training evaluating, termination and disciplining staff personnel as appropriate.
* Provided orientation and training of company and department rules, policies and procedures.
*Fill in where needed to ensure excellent guest service standards and efficient operations.
* Prepare all required paperwork, including forms, reports and schedules in an organized, efficient and timely manner.
*Created menu and priced menu items. *Establish portion sizes and prepare standard recipe cards for all new menu items.
*Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving procedures.
* Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures.
*Received and inspected all food and beverages delivery
*Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
*Ensured fair and consistent corrective action for any and all violations of company policies, rules and procedures.
*Provided safe an effective training of kitchen personnel in the operation of all kitchen equipments
*Responsible for training kitchen personnel in cleanliness and sanitation practices.
hoods, other equipment and food storage areas.
* Checked and maintained proper food holding and refrigeration temperature control points
*Handled every aspect of marketing, maintaining and growing all social media platforms for the restaurant.
Brastone Granite – Office Manager
01/09-02/14, Orlando, Fl
• Opening and closing of the office
• Prepared daily work route of all crew members
• Manage the administrative functions for the business unit including; payroll, accounts payable, accounts receivable, contracts and other office processes to ensure accuracy and timely completion and compliance with Company policies
• Manage administrative staff including hiring, firing, training and development to ensure productivity and employee engagement.
• Scheduled crew for counter top templates and installation
• Participate in business unit management meetings and provide input and updates on business administration processes and procedures.
• Efficiently handled all customer service calls
• Serve as the key location contact for outside vendors, suppliers and customers to field inquiries and troubleshoot complaints.
• Manage the timely processing of accounting and job cost information through various systems to ensure internal controls are maintained and monthly closes and deadlines are met.
• Recommend, establish and implement internal controls to maintain compliance with Granite’s policies and procedures, including Sarbanes-Oxley requirements, internal audits and safety audits to ensure compliance.
• Supervise the execution of contracts, issuance of insurance certificates, payment and performance bonds, and establishment of escrow accounts in lieu of retention to ensure the Company is in compliance with Company policy and legal requirements and protected from unintended risk.
• Review and approval of A/P invoices to a limit as determined by the Business Manager and approval of A/P batches to ensure accuracy.
• Assure compliance with all government regulations.
EDUCATION
ANSI — Professional Food Manager & Safety
06/2018 to 06/2018
Certificate No. 9709391
Keiser University — Associates in Science in Culinary Arts
09/2012 to 09/2013
Graduated with Culinary Arts Degree
Brevard Community College — Bachelor’s in Science
01/2011 to 12/2012
Obtained Degree
Florida Medical Training Institute — Certified Nursing Assistant
01/2007 to 03/2007
Obtained Certification
Brevard Community College — Health Profession Certification
12/2007 to 12/2007
Passed course in: AIDS 104 & Blood born Pathogens, Morning HIV/AIDS, Domestic Violence, Workplace violence and HIPAA
Florida Medical Training Institute — Phlebotomy & EKG Technician
01/2011 to 03/2011
Obtained Certification
Cardio Care — First Aid & CPR
01/2017 to 01/2017
Adult and Pediatrics
FLAVIA DI SUSA
2004 Hallwood Pl. Melbourne, FL. 32901 ------------ ------------
OBJECTIVE
To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success.
EXPERIENCE
Tabone’s Po’ Boys — Owner
04/2014 to 05/2019, Melbourne, Fl.
8+ years in culinary experience
*5+ years in restaurant management experience
*A natural leader
*Culinary Degree Graduate
*Possess the ability to work well and remain calm under pressure and in a fast-paced establishment.
*Excellent teacher possessing proactive leadership and customer service skills.
*Experienced with delegating tasks and maintaining fast speed of service.
*Detailed oriented perfectionist. *Experienced in many different cuisines, techniques, knife skills and food safety protocols
*Effectively ensured all food and products were consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
*Made all employment decisions including hiring, interviewing, training evaluating, termination and disciplining staff personnel as appropriate.
* Provided orientation and training of company and department rules, policies and procedures.
*Fill in where needed to ensure excellent guest service standards and efficient operations.
* Prepare all required paperwork, including forms, reports and schedules in an organized, efficient and timely manner.
*Created menu and priced menu items. *Establish portion sizes and prepare standard recipe cards for all new menu items.
*Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving procedures.
* Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures.
*Received and inspected all food and beverages delivery
*Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
*Ensured fair and consistent corrective action for any and all violations of company policies, rules and procedures.
*Provided safe an effective training of kitchen personnel in the operation of all kitchen equipments
*Responsible for training kitchen personnel in cleanliness and sanitation practices.
hoods, other equipment and food storage areas.
* Checked and maintained proper food holding and refrigeration temperature control points
*Handled every aspect of marketing, maintaining and growing all social media platforms for the restaurant.
Brastone Granite – Office Manager
01/09-02/14, Orlando, Fl
• Opening and closing of the office
• Prepared daily work route of all crew members
• Manage the administrative functions for the business unit including; payroll, accounts payable, accounts receivable, contracts and other office processes to ensure accuracy and timely completion and compliance with Company policies
• Manage administrative staff including hiring, firing, training and development to ensure productivity and employee engagement.
• Scheduled crew for counter top templates and installation
• Participate in business unit management meetings and provide input and updates on business administration processes and procedures.
• Efficiently handled all customer service calls
• Serve as the key location contact for outside vendors, suppliers and customers to field inquiries and troubleshoot complaints.
• Manage the timely processing of accounting and job cost information through various systems to ensure internal controls are maintained and monthly closes and deadlines are met.
• Recommend, establish and implement internal controls to maintain compliance with Granite’s policies and procedures, including Sarbanes-Oxley requirements, internal audits and safety audits to ensure compliance.
• Supervise the execution of contracts, issuance of insurance certificates, payment and performance bonds, and establishment of escrow accounts in lieu of retention to ensure the Company is in compliance with Company policy and legal requirements and protected from unintended risk.
• Review and approval of A/P invoices to a limit as determined by the Business Manager and approval of A/P batches to ensure accuracy.
• Assure compliance with all government regulations.
EDUCATION
ANSI — Professional Food Manager & Safety
06/2018 to 06/2018
Certificate No. 9709391
Keiser University — Associates in Science in Culinary Arts
09/2012 to 09/2013
Graduated with Culinary Arts Degree
Brevard Community College — Bachelor’s in Science
01/2011 to 12/2012
Obtained Degree
Florida Medical Training Institute — Certified Nursing Assistant
01/2007 to 03/2007
Obtained Certification
Brevard Community College — Health Profession Certification
12/2007 to 12/2007
Passed course in: AIDS 104 & Blood born Pathogens, Morning HIV/AIDS, Domestic Violence, Workplace violence and HIPAA
Florida Medical Training Institute — Phlebotomy & EKG Technician
01/2011 to 03/2011
Obtained Certification
Cardio Care — First Aid & CPR
01/2017 to 01/2017
Adult and Pediatrics