Clinic Lead/Veterinary Assistant
I am a student at Mt. San Antonio College that is beginning to take the first steps in receiving an Associate of Science degree in Registered Veterinary Technology within the next 2-3 years. Since the age of 18, being in the pet industry has allowed me to understand a client�s needs and making the best decision for their loyal pet. I am eager to expand my expertise and techniques to achieve success in my career as an RVT student.
Resume:
- Clinic Lead at Vetco Clinics (Part-time)
Employment Date: Jul 2018 � Present
Employment Duration: 1 yr 8 mos
Location: Riverside, California
� Travel throughout Inland Empire to 20 different Petcos
� Being able to provide functional direction and supervision to field teams and operate all clinic team roles
� Perform simple reception duties in company tablet on Pet Pass to check-in or help clients
� Provide information or consultation about vaccines, diagnostic tests, flea and tick medications or other concerns
� Set vaccines or snap tests for veterinarians
� Restrain animals during procedures
� Report pet incidents with customers and business partners regarding bites, reactions, or emergencies
- Guest Experience Specialist at Petco (Part-time)
Employment Dates: Jul 2017 � Oct 2017
Employment Duration: 4 mos
Location: Brea, California
� Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
� Answered telephones and questions about products, store hours, or other
� Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers
� Educated or advised customers on animal healthcare and nutrition, or behavior problems
� Ordered, unloaded, and stored feed and supplies
� Did facility cleaning, organizing, maintaining, and disinfecting animal quarters and equipment
� Fed and watered animals according to schedules and feeding instructions
- Pet Nutrition Specialist at Hill's Pet Nutrition (Part-time)
Employment Dates: Apr 2016 � Jul 2017
Employment Duration: 1 yr 4 mos
Location: Orange County, California
� Visited different pet stores in Orange County
� Discussed with pet owners about basic rules of nutrition and healthy eating habits to improve their pet's quality of life
� Emphasized product features based on customers' needs and knowledge of product capabilities and limitations
� Answered customers' questions about products or prices
Skills:
� Customer Service: 4 years
� Animal Restraint: 2 years
� Supervision: 1 year
� Bilingual - English & Spanish
Certifications:
� National Animal Control & Humane Officer (Module A and C)
- National Animal Care & Control Association
- Issued: June 2019 & September 2019
NACA and Code 3 Associates partnered together to develop a higher standard in animal care and cruelty investigation training. It provides law enforcement and animal welfare/animal control personnel with training that equips us with the tools needed.
I am a student at Mt. San Antonio College that is beginning to take the first steps in receiving an Associate of Science degree in Registered Veterinary Technology within the next 2-3 years. Since the age of 18, being in the pet industry has allowed me to understand a client�s needs and making the best decision for their loyal pet. I am eager to expand my expertise and techniques to achieve success in my career as an RVT student.
Resume:
- Clinic Lead at Vetco Clinics (Part-time)
Employment Date: Jul 2018 � Present
Employment Duration: 1 yr 8 mos
Location: Riverside, California
� Travel throughout Inland Empire to 20 different Petcos
� Being able to provide functional direction and supervision to field teams and operate all clinic team roles
� Perform simple reception duties in company tablet on Pet Pass to check-in or help clients
� Provide information or consultation about vaccines, diagnostic tests, flea and tick medications or other concerns
� Set vaccines or snap tests for veterinarians
� Restrain animals during procedures
� Report pet incidents with customers and business partners regarding bites, reactions, or emergencies
- Guest Experience Specialist at Petco (Part-time)
Employment Dates: Jul 2017 � Oct 2017
Employment Duration: 4 mos
Location: Brea, California
� Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
� Answered telephones and questions about products, store hours, or other
� Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers
� Educated or advised customers on animal healthcare and nutrition, or behavior problems
� Ordered, unloaded, and stored feed and supplies
� Did facility cleaning, organizing, maintaining, and disinfecting animal quarters and equipment
� Fed and watered animals according to schedules and feeding instructions
- Pet Nutrition Specialist at Hill's Pet Nutrition (Part-time)
Employment Dates: Apr 2016 � Jul 2017
Employment Duration: 1 yr 4 mos
Location: Orange County, California
� Visited different pet stores in Orange County
� Discussed with pet owners about basic rules of nutrition and healthy eating habits to improve their pet's quality of life
� Emphasized product features based on customers' needs and knowledge of product capabilities and limitations
� Answered customers' questions about products or prices
Skills:
� Customer Service: 4 years
� Animal Restraint: 2 years
� Supervision: 1 year
� Bilingual - English & Spanish
Certifications:
� National Animal Control & Humane Officer (Module A and C)
- National Animal Care & Control Association
- Issued: June 2019 & September 2019
NACA and Code 3 Associates partnered together to develop a higher standard in animal care and cruelty investigation training. It provides law enforcement and animal welfare/animal control personnel with training that equips us with the tools needed.