Client Services
Reva N. English
free2bree39@gmail
9109 Barrick St
Fairfax, Virginia 22031
------------)
Human Services Administrative and Client Services Assistant
Passionate Advocate for individual, focused on respecting and preserving individuality and diversity. Strengths in effective listening to create immediate resolution for the most urgent or immediate need, prioritizing which should be addressed, and or accessed and resolved first. Effectively and Efficiently working for and with others to complete the task of changing or restoring individuals chances at an effective and prosperous quality of living through services rendered. Caring for and assisting individuals with daily task,that will allow growth and mobility. Reviewing and administering assistance with forms and paperwork which are conducive to clients survival and or daily living while educating the client on processes and turn around times for processes and processing. Highly skilled in effective listening with a history and more than 20 years of customer service,along with more than 20 years of people skills and advocacy.
My desired salary range is between 18 and 25,000 annually with expectation of raises and increase incentives upon further training and advancement in the desired position.
Professional Experience
Abacus Corporation 2004-2008 Mt. Rainier MD ------------
Providing Customer Service and Intake services as a government contractor for the state of Virginia Department of Social Services.
Utilizing several governmental systems for skiptracing and employment and financial verifications for clients in order to establish and enforce child support payments for dependent children in the state of Virginia, while adhering to local and state guidelines.
Maintaining files and rendering services to Virginia residents in a public health facility as the front end administrative assistant, for individuals based on a sliding fee scale.
Documenting public health complaints via Fairfax Counties FIDO system to investigate and maintain safety and public health.
Providing Administrative support to employees as an EEOC administrative assistant on behalf of Fairfax County Virginia.
Providing Administrative and Procurement services for VDOT, working with contractors and accounts payable and receivables for corporate purchases, supplies and inventory via American Express.
Personal Care Aide 2009-2014
Providing In Home Care to Clients with debilitating diseases or health issues which limit normal daily living functions.
ROM, Wound Care and ADL’s vital for rehabilitation and mobility.
Assisting with medication reminders, light housekeeping and occasional errands.
Reva N. English 2
Client Services Assistant Choices Inc. 2014-3/2015 FeliciaC------------
Assisting Virginia TANF clients with employment assistance through the VIEW program, which is required to maintain benefits and self sufficiency.
Creating and Preparing resumes, holding mock interviews and mock interview panels, to prepare clients for their interview experience.
Creating Reference, Thank You, and Cover Letters.
Supplying clothing and Transportation vouchers for employment.
Providing Job referrals and Job fair information.
Corresponding via email various times throughout the day for updates on new and non-compliant recipients.
Education Support Specialist,Customer Care Specialist, Driver, and Personal Care 2016-2018
Current- A Brighter Day Home Care 01/19 to Present Brinda Ross Lee ------------
Education
Saint Leo University
Associates of Liberal Arts
Pursuant Bachelors of Psychology 6 credits remaining
Certified Domestic Violence Advocate
Certified in Restorative Justice
***Willing to Explain Employment History, as a result of Health Issues***
References Available Upon Request
Reva N. English
free2bree39@gmail
9109 Barrick St
Fairfax, Virginia 22031
------------)
Human Services Administrative and Client Services Assistant
Passionate Advocate for individual, focused on respecting and preserving individuality and diversity. Strengths in effective listening to create immediate resolution for the most urgent or immediate need, prioritizing which should be addressed, and or accessed and resolved first. Effectively and Efficiently working for and with others to complete the task of changing or restoring individuals chances at an effective and prosperous quality of living through services rendered. Caring for and assisting individuals with daily task,that will allow growth and mobility. Reviewing and administering assistance with forms and paperwork which are conducive to clients survival and or daily living while educating the client on processes and turn around times for processes and processing. Highly skilled in effective listening with a history and more than 20 years of customer service,along with more than 20 years of people skills and advocacy.
My desired salary range is between 18 and 25,000 annually with expectation of raises and increase incentives upon further training and advancement in the desired position.
Professional Experience
Abacus Corporation 2004-2008 Mt. Rainier MD ------------
Providing Customer Service and Intake services as a government contractor for the state of Virginia Department of Social Services.
Utilizing several governmental systems for skiptracing and employment and financial verifications for clients in order to establish and enforce child support payments for dependent children in the state of Virginia, while adhering to local and state guidelines.
Maintaining files and rendering services to Virginia residents in a public health facility as the front end administrative assistant, for individuals based on a sliding fee scale.
Documenting public health complaints via Fairfax Counties FIDO system to investigate and maintain safety and public health.
Providing Administrative support to employees as an EEOC administrative assistant on behalf of Fairfax County Virginia.
Providing Administrative and Procurement services for VDOT, working with contractors and accounts payable and receivables for corporate purchases, supplies and inventory via American Express.
Personal Care Aide 2009-2014
Providing In Home Care to Clients with debilitating diseases or health issues which limit normal daily living functions.
ROM, Wound Care and ADL’s vital for rehabilitation and mobility.
Assisting with medication reminders, light housekeeping and occasional errands.
Reva N. English 2
Client Services Assistant Choices Inc. 2014-3/2015 FeliciaC------------
Assisting Virginia TANF clients with employment assistance through the VIEW program, which is required to maintain benefits and self sufficiency.
Creating and Preparing resumes, holding mock interviews and mock interview panels, to prepare clients for their interview experience.
Creating Reference, Thank You, and Cover Letters.
Supplying clothing and Transportation vouchers for employment.
Providing Job referrals and Job fair information.
Corresponding via email various times throughout the day for updates on new and non-compliant recipients.
Education Support Specialist,Customer Care Specialist, Driver, and Personal Care 2016-2018
Current- A Brighter Day Home Care 01/19 to Present Brinda Ross Lee ------------
Education
Saint Leo University
Associates of Liberal Arts
Pursuant Bachelors of Psychology 6 credits remaining
Certified Domestic Violence Advocate
Certified in Restorative Justice
***Willing to Explain Employment History, as a result of Health Issues***
References Available Upon Request