Clerical
Fatima Jimenez
SUMMARY
I am a responsible, organized and detail-oriented professional with 9 years of work experience in Customer Service, Retail Sales, Food Prep, Child Care and Office Administration.
EXPERIENCE
Clinical Liaison LA LGBT Center - Los Angeles, CA 2015 - 2018
Front desk medical reception, including patient check-in, scheduling of patient�s appointments, and making preliminary intake assessments of clients in order to ensure appropriate client services. Advised and cross referenced with other departments personally, by email or phone. Basic linkage to care within the LA LGBT Center. Medical records filing as well as registering clients as incoming patients.
Job Duties include:
Perform daily administrative functions as assigned, such as word processing, general communications
Check client�s eligibility status with insurance carrier including Medi-Cal reservations for care
Has worked closely with Mental Health Department and filed patient information into their charts
Familiar with LGBT Center process and policy surrounding referrals for psychiatry and therapy
Office Assistant, Patina Restaurant Group � Hollywood, CA 2015
Seasonal summer position with a company that provides catering to the Hollywood Bowl and all on-site events. Assist and compose all paperwork necessary to place hundreds of food orders. Apply my interpersonal and communication skills to accommodate requests over the phone and online to ensure ultimate customer satisfaction. Served food and alcoholic beverages at concession stands when short staffed or for over time.
Job Duties include:
Make reservations for all restaurants on-site
Answer high volume phone calls & return messages
Multitask between phone calls, emails & reservations
Place special food orders (i.e. diet, allergy, anniversary, disability)
Organize paperwork, credit card information and employee records
Maintain cleanliness of the office space and food stands
Administrative Assistant, Smart Start Montessori � North Hollywood, CA 2013-2014
During the 2013-2014 school year, worked at a private preschool as assistant to the owner, the School Director, and Operations Manager. In addition to serving as Teacher's Assistant and food preparer, I was in charge of all administrative functions.
Job Duties included:
File and scanned school bills, sorted mail, maintained record keeping system in QuickBooks and Excel
Handled incoming and outgoing calls to parents
Handled all setup and logistics for services & programs offered by the school
Handled all vendor management
Served as Teachers Aid in classroom, playgrounds and field trips
In charge of all food procurement on a weekly basis & had to keep track of child allergies & dietary restrictions
Prepared and cooked lunch meals daily
EDUCATION
Los Angeles Valley College, Valley Glen, CA
Photojournalism A.A 2009-2013
Panorama High School, Panorama City, CA
High School Diploma
SKILLS / ABILITIES
BILINGUAL (English/Spanish); Microsoft Office Suite; Point-of-sale systems (POS); MAC & PC OS; 45 WPM Familiar with Medical, Medicare, and private insurance plans, resource management and extensive knowledge of data collection and outreach.
Fatima Jimenez
SUMMARY
I am a responsible, organized and detail-oriented professional with 9 years of work experience in Customer Service, Retail Sales, Food Prep, Child Care and Office Administration.
EXPERIENCE
Clinical Liaison LA LGBT Center - Los Angeles, CA 2015 - 2018
Front desk medical reception, including patient check-in, scheduling of patient�s appointments, and making preliminary intake assessments of clients in order to ensure appropriate client services. Advised and cross referenced with other departments personally, by email or phone. Basic linkage to care within the LA LGBT Center. Medical records filing as well as registering clients as incoming patients.
Job Duties include:
Perform daily administrative functions as assigned, such as word processing, general communications
Check client�s eligibility status with insurance carrier including Medi-Cal reservations for care
Has worked closely with Mental Health Department and filed patient information into their charts
Familiar with LGBT Center process and policy surrounding referrals for psychiatry and therapy
Office Assistant, Patina Restaurant Group � Hollywood, CA 2015
Seasonal summer position with a company that provides catering to the Hollywood Bowl and all on-site events. Assist and compose all paperwork necessary to place hundreds of food orders. Apply my interpersonal and communication skills to accommodate requests over the phone and online to ensure ultimate customer satisfaction. Served food and alcoholic beverages at concession stands when short staffed or for over time.
Job Duties include:
Make reservations for all restaurants on-site
Answer high volume phone calls & return messages
Multitask between phone calls, emails & reservations
Place special food orders (i.e. diet, allergy, anniversary, disability)
Organize paperwork, credit card information and employee records
Maintain cleanliness of the office space and food stands
Administrative Assistant, Smart Start Montessori � North Hollywood, CA 2013-2014
During the 2013-2014 school year, worked at a private preschool as assistant to the owner, the School Director, and Operations Manager. In addition to serving as Teacher's Assistant and food preparer, I was in charge of all administrative functions.
Job Duties included:
File and scanned school bills, sorted mail, maintained record keeping system in QuickBooks and Excel
Handled incoming and outgoing calls to parents
Handled all setup and logistics for services & programs offered by the school
Handled all vendor management
Served as Teachers Aid in classroom, playgrounds and field trips
In charge of all food procurement on a weekly basis & had to keep track of child allergies & dietary restrictions
Prepared and cooked lunch meals daily
EDUCATION
Los Angeles Valley College, Valley Glen, CA
Photojournalism A.A 2009-2013
Panorama High School, Panorama City, CA
High School Diploma
SKILLS / ABILITIES
BILINGUAL (English/Spanish); Microsoft Office Suite; Point-of-sale systems (POS); MAC & PC OS; 45 WPM Familiar with Medical, Medicare, and private insurance plans, resource management and extensive knowledge of data collection and outreach.