Ciara's Resume
Ciara Brathwaite
7000 Westcott Pl
Clarksville, MD 21029
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PROFILE
I am a reliable and competent college graduate with a BA in Criminal Justice and have developed exceptional data entry and customer service skills along with a drive for success. Adaptable, determined, and hard-working are words that my past managers and co-workers would use to describe me. I am always ready and willing to learn so that I can achieve a high quality and accurate result for any given task. I have an extensive background in office clerical work, sales, leadership roles, customer service jobs, along with experiences in international education doing a language immersion program in Paris for a semester and two field studies in Mumbai, India and Freetown Sierra Leone. I believe through these experiences, I have attained valuable attributes that I believe will be an asset to the character and success of this profession.
SKILLS
Computer proficient?
Cash handling ?
Opening and closing duties?
Strong communication skills?
Adaptive and Creative?
Friendly and Outgoing?
Professional phone and email etiquette?
Highly observant?
Customer service?
Multi-tasking?
Stocking?
Motivated team player?
Filing and data entry?
Organizational skills?
Quickbooks and Microsoft Excel and Word?
Invoice and Proposal processing?
Research?
Community Outreach?
EXPERIENCE
Glenelg High School Student Services, Glenelg, MD - Volunteer Office Clerk
09/2014 to 05/2015
Answered and quickly redirected phone calls along with emails.?
Answered and managed incoming calls while recording accurate messages.?
Greeted numerous visitors.?
Maintained a clean reception area.?
Organized Paperwork?
Gave tours around to possible new students and guests?
Contributed to creative idea to put out advertisements or design school bulletin boards.?
Columbia Commercial Interiors Inc., Lisbon, MD - Office Clerk
04/2015 to 01/2017
Answered and quickly redirected phone calls along with emails.?
Answered and managed incoming calls while recording accurate messages.?
Opened and properly distributed incoming mail.?
Greeted numerous visitors.?
Maintained a clean reception area.?
Organized Paperwork and completed data entry.?
Utilized Quickbooks and Microsoft Excel for data entry, Business Proposals, and Invoices?
HOB Enterprises LLC., Columbia, MD - Administrative Assistant
05/2015 to Present
Answered and managed incoming calls while recording accurate messages.?
Opened and properly distributed incoming mail.?
Maintained a clean reception area.?
Organized and filed paperwork?
Completed data entry and assisted with the Payroll Process.?
Utilized Quickbooks and Microsoft Excel to enter data.?
Assessed company payments and bills.?
Starbucks Coffee, Clarksville, MD - Barista
Summer 2017
Made and served coffee beverages with speed, quality, and consistency.?
Memorized recipes for specialty coffee beverages and seasonal offering.?
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.?
Prioritized drink requests.?
Complied with standards for merchandising, stocking and storing product.?
Cleaned counters, machines, utensils, and seating areas daily.?
Constantly expanded personal knowledge of coffee styles and varieties.?
Controlled line and crowd with quick, efficient service.?
Prepared coffee, straightened up chairs and tables, prepared food case and carried out other opening duties.?
Memorized ingredients and recipes for specialty drinks.?
Charlotte Russe, Columbia, MD - Sales Associate
06/2017 to 12/2018
Prepared merchandise for sales floor?
Directed individuals to merchandise locations.?
Suggested accessories and complementary purchases.?
Accepted and processed returns.?
Maintained Adherence to all company protocols.?
Monitored entrances, exits and fitting rooms for signs of theft.?
Kept work areas clean and neat at all times.?
Provided repeat customers with exceptional care and attention.?
Prioritized and accomplished wide range of tasks each shift.?
Worked collaboratively in a team environment.?
Followed latest market trends.?
Operated cash registers for cash, checks, and card transactions.?
Priced merchandise and stocked shelves.?
Alerted customers to upcoming sales and promotions.?
NAACP Cheltenham Branch, Cheltenham, PA - Internship
01/2019 to 05/2019
Researcher?
Community Outreach?
Creating Documents?
Creating Surveys?
Communicating with various professionals in the Criminal Justice field?
Attending General Body Meetings?
Phone Conferences?
Writing weekly reports?
Proposing new ideas that could benefit the community?
EDUCATION
Arcadia University, Glenside, PA - Bachelor of Criminal Justice - (Double minor in French & Pan Africana Studies)
GPA: 3.5
August 2015 - May 2019
Inside Out Program - Fall 2018?
Took a semester long course with inmates at the Philadelphia Industrial Correctional Center?
Cold Case Practicum with AISOCC (The American Investigative Society of Cold Cases)?
Learned Investigative skills while working on the reopening of a real life cold case pertaining to the murder of Michael Stahlman?
GFS (Global Field Study) - Politics of Peace/Youth & Democracy in Sierra Leone - May 2018?
Visited peace corps sites & met with leaders of various NGOS for youth development projects in Sierra Leone?
Preview the World - March 2016?
Learned about Food Culture & Economy in Mumbai, India and visited the country for 10 days for immersive learning ?
Annual Conference of the Peace and Justice Studies Association ?
The Politics of Peace: Intersections of Violence and Nonviolence in Sierra Leone 2018 President Election.?
Hollins University Paris Program, Paris, France - Bachelor of Criminal Justice - (Double minor in French & Pan Africana Studies)
August 2017- December 2017
Immersed myself in language and culture ?
Homestay Experience?
Took all courses in French?
AWARDS
French Honor Society - Pi Delta Phi?
Deans List (2015, 2018, & 2019)?
Honor Society for International Scholars - Phi Beta Delta?
CERTIFICATIONS
Barista Certification?
Peace Corps Prep Program?
ADDITIONAL SKILLS
Dance Choreographer/Instructor - Voluntarily - August 2013 - Present?
Howard County Youth Police Academy - Summer 2015?
Ciara Brathwaite
7000 Westcott Pl
Clarksville, MD 21029
------------
------------
PROFILE
I am a reliable and competent college graduate with a BA in Criminal Justice and have developed exceptional data entry and customer service skills along with a drive for success. Adaptable, determined, and hard-working are words that my past managers and co-workers would use to describe me. I am always ready and willing to learn so that I can achieve a high quality and accurate result for any given task. I have an extensive background in office clerical work, sales, leadership roles, customer service jobs, along with experiences in international education doing a language immersion program in Paris for a semester and two field studies in Mumbai, India and Freetown Sierra Leone. I believe through these experiences, I have attained valuable attributes that I believe will be an asset to the character and success of this profession.
SKILLS
Computer proficient?
Cash handling ?
Opening and closing duties?
Strong communication skills?
Adaptive and Creative?
Friendly and Outgoing?
Professional phone and email etiquette?
Highly observant?
Customer service?
Multi-tasking?
Stocking?
Motivated team player?
Filing and data entry?
Organizational skills?
Quickbooks and Microsoft Excel and Word?
Invoice and Proposal processing?
Research?
Community Outreach?
EXPERIENCE
Glenelg High School Student Services, Glenelg, MD - Volunteer Office Clerk
09/2014 to 05/2015
Answered and quickly redirected phone calls along with emails.?
Answered and managed incoming calls while recording accurate messages.?
Greeted numerous visitors.?
Maintained a clean reception area.?
Organized Paperwork?
Gave tours around to possible new students and guests?
Contributed to creative idea to put out advertisements or design school bulletin boards.?
Columbia Commercial Interiors Inc., Lisbon, MD - Office Clerk
04/2015 to 01/2017
Answered and quickly redirected phone calls along with emails.?
Answered and managed incoming calls while recording accurate messages.?
Opened and properly distributed incoming mail.?
Greeted numerous visitors.?
Maintained a clean reception area.?
Organized Paperwork and completed data entry.?
Utilized Quickbooks and Microsoft Excel for data entry, Business Proposals, and Invoices?
HOB Enterprises LLC., Columbia, MD - Administrative Assistant
05/2015 to Present
Answered and managed incoming calls while recording accurate messages.?
Opened and properly distributed incoming mail.?
Maintained a clean reception area.?
Organized and filed paperwork?
Completed data entry and assisted with the Payroll Process.?
Utilized Quickbooks and Microsoft Excel to enter data.?
Assessed company payments and bills.?
Starbucks Coffee, Clarksville, MD - Barista
Summer 2017
Made and served coffee beverages with speed, quality, and consistency.?
Memorized recipes for specialty coffee beverages and seasonal offering.?
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.?
Prioritized drink requests.?
Complied with standards for merchandising, stocking and storing product.?
Cleaned counters, machines, utensils, and seating areas daily.?
Constantly expanded personal knowledge of coffee styles and varieties.?
Controlled line and crowd with quick, efficient service.?
Prepared coffee, straightened up chairs and tables, prepared food case and carried out other opening duties.?
Memorized ingredients and recipes for specialty drinks.?
Charlotte Russe, Columbia, MD - Sales Associate
06/2017 to 12/2018
Prepared merchandise for sales floor?
Directed individuals to merchandise locations.?
Suggested accessories and complementary purchases.?
Accepted and processed returns.?
Maintained Adherence to all company protocols.?
Monitored entrances, exits and fitting rooms for signs of theft.?
Kept work areas clean and neat at all times.?
Provided repeat customers with exceptional care and attention.?
Prioritized and accomplished wide range of tasks each shift.?
Worked collaboratively in a team environment.?
Followed latest market trends.?
Operated cash registers for cash, checks, and card transactions.?
Priced merchandise and stocked shelves.?
Alerted customers to upcoming sales and promotions.?
NAACP Cheltenham Branch, Cheltenham, PA - Internship
01/2019 to 05/2019
Researcher?
Community Outreach?
Creating Documents?
Creating Surveys?
Communicating with various professionals in the Criminal Justice field?
Attending General Body Meetings?
Phone Conferences?
Writing weekly reports?
Proposing new ideas that could benefit the community?
EDUCATION
Arcadia University, Glenside, PA - Bachelor of Criminal Justice - (Double minor in French & Pan Africana Studies)
GPA: 3.5
August 2015 - May 2019
Inside Out Program - Fall 2018?
Took a semester long course with inmates at the Philadelphia Industrial Correctional Center?
Cold Case Practicum with AISOCC (The American Investigative Society of Cold Cases)?
Learned Investigative skills while working on the reopening of a real life cold case pertaining to the murder of Michael Stahlman?
GFS (Global Field Study) - Politics of Peace/Youth & Democracy in Sierra Leone - May 2018?
Visited peace corps sites & met with leaders of various NGOS for youth development projects in Sierra Leone?
Preview the World - March 2016?
Learned about Food Culture & Economy in Mumbai, India and visited the country for 10 days for immersive learning ?
Annual Conference of the Peace and Justice Studies Association ?
The Politics of Peace: Intersections of Violence and Nonviolence in Sierra Leone 2018 President Election.?
Hollins University Paris Program, Paris, France - Bachelor of Criminal Justice - (Double minor in French & Pan Africana Studies)
August 2017- December 2017
Immersed myself in language and culture ?
Homestay Experience?
Took all courses in French?
AWARDS
French Honor Society - Pi Delta Phi?
Deans List (2015, 2018, & 2019)?
Honor Society for International Scholars - Phi Beta Delta?
CERTIFICATIONS
Barista Certification?
Peace Corps Prep Program?
ADDITIONAL SKILLS
Dance Choreographer/Instructor - Voluntarily - August 2013 - Present?
Howard County Youth Police Academy - Summer 2015?