Christina Morales
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Christina Morales

Christina Morales
Sunland Park, NM
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Authorized to work in the US for any employer

Work Experience:

Avon Independent Sales Representative
Avon - El Paso, TX
September 2012 to Present

-Highly motivated and target driven with a proven track record in sales.
-Present, promote and sell products to prospective customers.
-Reach out to customer leads.
-Expedite the resolution of customer problems and complaints to maximize satisfaction.
-Continuously improve through feedback.
-Proven work experience as a sales representative.
-Excellent selling, communication and negotiation skills.
-Prioritizing, time management and organizational skills.
-Knowledge and understanding of Microsoft Word.
-Skilled at receiving and processing banking transactions.
-Attention to detail.
-Knowledge of proper cash handling procedures.



Office Assistant- Zamorano's Monument Company
El Paso, TX
July 2014 to November 2017

-Assisted in maintaining an A+ rating through the Better Business Bureau.
-Tasked with opening and closing of daily business operations.
-Consistently provided exceptional customer service.
-Coordinated with cemeteries on the requirements of headstones and proper installations.
-Greet clients and determine their needs in a professional manner.
-Kept reception area clean, neat and always decorative accordingly to holidays or promotions.
-Ensured back up when I was absent from my desk.
-Answered all phone calls in a timely and polite manner.
-Clearly determine the purpose of the calls, provided correct information, and forwarded calls, set up
appointments and offered quotes when needed.
-Take and deliver messages accurately and completely.
-Point person for maintenance, mailing, shipping, purchasing supplies, bills and errands to include deposits and withdrawals.
-Clarify client's needs by providing solutions and support to the client using in-depth knowledge of
company's products and services.
-Duties include scan, fax and e-mail to ensure communication between clients, vendors and office
staff.
-Knowledge and understanding of Microsoft Word.
-Receive and record payments.
-Balance petty cash.
-Maintain confidentiality and show discretion.
-Deal effectively with client's complaints.
-Organized office operations and procedures.
-Managed relationships with vendors and service providers, ensuring that all items are ordered,
invoiced and paid on time.
-Managed executives� schedules, calendars and appointments.
-Managed office when owners were away due to sickness, business appointments and vacations.
-Responsible for developing and implementing office policies by setting up procedures and standards
to guide the operation of the office.
-Ensure that results are measured against standards, while making necessary changes along the way.
-Allocated tasks and assignments to subordinates and monitor their performance.
-Performed review and analysis of special projects and keep the management properly informed.
-Responsible for providing training to new employees.
-Ensure top performance of office staff by providing them adequate coaching and guidance.
-Allocate available resources to enable successful task performance.
-Coordinated office staff activities to ensure maximum efficiency.
-Designed and implement filing systems.
-Implemented procedural and policy changes to improve operational efficiency.
-Coordinated schedules, appointments and bookings.
-Monitored and maintained inventory of office supplies.
-Resolved workplace disputes.
-Maintained a safe and secure working environment.

Homemaker
Sunland Park, NM
July 2004 to September 2012

-Planned and cooked meals according to family�s personal preferences while keeping nutrition value in
mind and ensuring portion control.
-Decorated home in order to create an inviting environment.
-Swept, mopped floors and vacuumed carpet.
-Clean bathrooms.
-Dust surfaces and furniture.
-Organize family belongings appropriately.
-Perform upkeep and minor repairs of the house
-Washed dishes and flatware.
-Created shopping lists and purchase groceries and other household items.
-Maintained budgets by developing and overseeing expenditure.
-Paid house bills and keep record of credit payments.
-Oversee children by feeding, bathing, grooming and dressing them.
-Assisted children with homework and recreational activities.
-Attended all parent & teacher conferences.
-Organized social activities and facilitate play dates.
-Ran errands to include the post office, bank and supermarket.
-Iron clothes and ensure that they are folded neatly and put away properly.

Receptionist
Harper Chiropractic - Oceanside, CA
March 2003 to July 2004

-Appropriately handled & directed a high volume of calls.
-Prioritizing, time management and organizational skills.
-Managed patient queries and objections in a proficient manner.
-Possess strong public rapport, communication and customer service skills providing me the ability to
render assistance to patients and attorneys daily in an effective manner.
-Managed a schedule of 200 patients per week.
-Translated daily to accommodate Spanish speaking patients.
-Knowledge and understanding of Microsoft Word.
-Receive and record payments.
-Balance petty cash.


Elementary Monolingual Teacher
YISD - El Paso, TX
December 2001 to October 2002

-Superbly manage students in both kindergarten and third grade classrooms.
-Attended professional development workshops, grade-level meetings and technology training.
-Instructed students, evaluated performance and facilitated efforts to advance student achievement.
-Created a classroom environment that enables students to learn while keeping students interested
and attentive.
-Modified lessons to meet requirements of special needs students and individuals of cultural diversity.
-Conferences with students and parents.
-Developed lesson plans that met requirements of curriculum guidelines for each grade and learning level.
-Teamed up with kindergarten teachers and also substituted for various grade levels.
-Performed additional tasks such as monitoring hallways, lunches and study sessions.

Education
Bachelors in Interdisciplinary Studies
University of Texas at El Paso - El Paso, TX
January 1997 to December 2001

Skills
Customer Service
Translator
Sales
Problem Resolution
Goal Oriented

Groups/ Volunteer
Nursery Teacher- One For Life Ministries
May 2018- Present
-Oversee the check-in and check-out process of the children.
-Integrate the biblical truth or theme into the activities of the Bible lesson of the day.
-Express excitement, energy and love for God�s word.
-Execute lesson plans.
-Pray with children and other volunteers.
-Monitor bathroom breaks.
-Clean and tidy room once children have been picked up.
-Maintain communications with leaders and parents.
-Attend occasional Nursery Meetings.

Treasurer- Boy Scouts Pack 113
Jan. 2016 � Aug. 2018
-Participate in weekly Boy Scout meetings.
-Active participant in fund raising.
-Record, collect and deposit all monies from fundraising or donations.
-Keep accurate account of funds.
-Maintain communications with leaders and parents.

PTO (Parent Teacher Organization) President and Treasurer
August 2010 to May 2012
-Successfully wrote grant which awarded funds to aid children's literacy.
-Managed meetings with parents and staff.
-Liaison between staff, families and PTO.
-Implemented, planned, organized and participated in school campus beautification projects that was
solely done by PTO Members.
-Coordinated events for students and staff to include a Field Trip, Dr. Seuss Week and a Teacher Appreciation Luncheon.
-Coordinated fund-raising events which included Bake Sales, Popcorn Sales and Peter Piper Pizza Coupon
Sales.
-Took on Treasurer responsibilities and accounted for organization's finances.
-Established the Prices "Give em' Five" program and "Box Tops" program which in turn supplied school
with monies for them to use accordingly.
-Assisted in "Math Night" and "Reading Night" alongside staff.

Additional Information
-Proven ability to learn and accomplish new tasks quickly.
-Critical thinker.
-Effective communication skills.