Christina Chaffins
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Location: Columbus, OH, USA
School: Columbus State Community College
Field of study: Business

Christina Chaffins

Christina Chaffins 3430 Homestead Drive
------------ Columbus, Ohio 43224
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SUMMARY OF SKILLS
Warm and engaging professional with expertise in customer service. Strong ability to connect with customers to quickly identify needs, overcome concerns, and exceed expectations. Comfortable with the computer and learning company specific programs. Accurate cash handling and cash drawer reconciliation abilities. Skilled at identifying and meeting internal as well as external customer needs to positively impact an organization.

RELEVANT SKILLS AND EXPERIENCE

• Professionally answers telephones, greets guests, and explains products
• Developed and retained strong customer base, working with individuals to meet specific needs and address concerns
• Proficient in entering and tracking information in the computer
• Experienced in problem-solving and conflict management
• Proficient in communicating instructions and other information with diverse customers and families, demonstrating professionalism
• Responsible steward of funds, capable of counting and reconciling cash flow
• Experienced manager, proficient in hiring, training, supervising, and retaining of staff

EMPLOYMENT HISTORY

Customer Service Associate March 2013 – August 2014
Oakland Nursery New Albany, Ohio

Independent Contractor April 2010 – February 2012
Private Residence Columbus, Ohio

Nursery Manager April 2008 – April 2010
Darby Creek Nursery Hilliard, Ohio

Assistant Wholesale Manager February 2007 – June 2008
Connells Maple Lee Grove City, Ohio

Landscaper March 2006 – February 2007
Wright Gardens Mt. Vernon, Ohio

Store Manager April 1995 – January 2006
Strader’s Garden Center Columbus, Ohio
EDUCATION

GED
North Adult Education Center
Columbus, Ohio