Christian Carrillo Resume
Location: Irvine, CA, USA
School: CSULB
Field of Study: Psychology

Christian Carrillo Resume

Goal-oriented and success-driven individual who achieves for the best. Fast learner and excellent client service attributes. Looking to find stable employment while continuing education of obtaining a PhD in the future.

• Accountability
• Open and clear communicator
• Multitasking and prioritization
• Product and service understanding
• Detail oriented
• Research and analysis
• Conflict and dispute resolution

Behavioral Health Technician / Chapman House Rehabilitation Center - Tustin, CA 10/2019 - Current
• Work directly with teens, adults, and parolees who suffer from alcoholism, drug addiction, or other behavioral problems
• Understand and implement individual treatment plans, record patient behavior, and provide a safe and supportive environment for patients
• Record and dispense medications; perform drug screens
• Assist clients with developing coping skills necessary to deal with stress and life’s problems in ways that help them recover
• Assist clients with improving personal relationships, rebuild professional relationships, and re-establish careers
• Conduct informative groups and one-on-one teaching skills for patients
• Utilize KIPU software

Research Assistant / Integrative Behavioral Health Research Institute - Pasadena, CA 03/2019 – 12/2019
• Report directly to Dr. Joshua Matacotta, Psy.D., CAHIMS (President/CEO) and serve as a Research Methods teacher's assistant
• Conduct relevant research and investigate literature, prepare literature reviews, and code and analyze data
• Prepared tables, graphs, fact sheets and written reports summarizing research results
• Managed critical paperwork such as informed consent forms and personal waivers
• Utilized SPSS, Excel, and Google Drive regularly to store data, model results and generate reports

Server / Olive Garden - Chino, CA 07/2017 – 10/2019
• Upsold customers with desserts, appetizers, and specialty drinks while optimizing table turns.
• Assisted individuals in selecting meal options and partnered with team members to efficiently serve food and beverages.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Satisfied customers by keeping drinks topped off and anticipating needs such as soups, salads, and bread refills
• Operated POS terminals to input orders, split bills and calculate totals.
• Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Server / Mint Leaf Indian Cuisine - Pasadena, CA 05/2017 - 07/2017
• Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
• Operated POS terminals to input orders, split bills and calculate totals.
• Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol, polishing silverware, restocking, and reconciling cash drawer.

Mortgage Loan Officer / Secure One Capital Corporation - Costa Mesa, CA 04/2016 - 05/2017
• Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
• Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
• Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
• Approved loans that met specifications.
• Educated customers on variety of loan products and available credit options to promote valuable decision-making.

Concierge / Oakmont Of San Antonio Heights - Upland, CA 06/2015 - 06/2016
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Provided clerical support to all team members to improve office efficiency and enhance productivity.
• Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
• Provided assistance in kitchen staff and maintenance when needed.

California State University, Long Beach Current
Bachelor of Arts: Psychology (in progress)
Registered - Addiction Counselor Certification Board of California (ACCBC) 03/2020
Pasadena City College - Pasadena, CA 06/2019
Associate of Arts: Psychology
• American Psychological Association (Active Member)
• Psi Beta Community College National Honor Society (Active Member)
• "Top Mortgage Banker" for highest number of application submissions in November 2016.
• Founder's House of Hope (Fall, 2019)
• Guatemala Mission Trip (Summer, 2018)