Chris Downey
Christopher Downey
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------------/in/chrisdowney242
Focus ? result driven, customer service, strategic planning, strategic partnerships, leadership development, efficiency, logistics organizational change, leveraging teams and continuous quality improvement
Capabilities / Expertise
Solid experience combined with practical knowledge and qualifications that include:
• Broad business experience with knowledge of team building, administration, engineering, operations as well as an in-depth expertise in quality control, client and customer service.
• Understanding of the impact of new technology on business operations and marketing strategy.
• Experience instructing in simulation environments, training and leading group discussions.
• Designing assignments that are challenging and that offer teammates the opportunity to apply theory, and to practice the skills critical for success in today's fast paced business world.
• Evaluating performance and providing feedback in a constructive and motivating way.
• Working as part of a team that is committed to excellence.
Education
BA, Bachelor of Arts Mass Communication, North Carolina Agricultural and Technical State University, Greensboro, NC
Professional Affiliations
Co-chair United Way Greater Triangle
Capitol Broadcasting Co-chair, 2006-2018
Leadership Triangle – Regional Program Alum
Board of Directors 2003-2006
Society Broadcast Engineers
Certification received 2000, member 1999-present
Business Experience
WRAL-TV | FOX 50 | WILM-TV, Raleigh, NC 2012-2019
Master Control Operations Manager
Supervised all staff in the technical operation of three TV stations.
? Managed operations resulting in all programming and commercials air correctly 100% of time.
? Maintained 98% success rate on-air signal from transmitter to homes across top 25 market. (Live
news and syndicated programming)
? Acted as a fully capable standby operator for Master Control, Quality Control, and Ingest.
? Hired and trained new and existing operators.
? Reviewed and directed optimization of department’s work schedules, effectively managed
overtime resulting in ~ 2% savings.
? Collaborated and coordinated daily projects with departments throughout the station (News,
Engineering, Traffic, Sales, Creative Services, Digital Media, Programming)
? Achieved 98% success rate executing sales inventory to air through multiple platforms (OTA,
Digital, OTT).
? Resolved viewer concerns regarding audio and video signal issues.
? Finalized and distributed satellite feed information resulting in 100% accuracy.
? Coordinated special projects for Master Control; received department awards.
? Identified and developed Master Control personnel for high impact scenarios resulting in
optimal efficiency.
? Created FCC compliant documentation for procedure manuals.
WRAZ-TV FOX 50, Durham, NC 1998- 2012
Master Control Operations Manager, 2001-2012
Supervised all staff in the technical operation of the station.
? Acted as a fully capable standby operator for Master Control, Quality Control, and Ingest.
? Trained new and existing operators.
? Reviewed and directed optimization of department’s work schedules.
? Wrote and conducted employees’ reviews.
? Hired new operators, as needed.
? Acted as liaison to other departments in the station (News, Engineering, Traffic, Sales,
Promotions, Programming).
Awards and Accomplishments
• Two-time Employee of the Year WRAZ-TV FOX 50, Durham, NC
Christopher Downey
------------
------------
------------/in/chrisdowney242
Focus ? result driven, customer service, strategic planning, strategic partnerships, leadership development, efficiency, logistics organizational change, leveraging teams and continuous quality improvement
Capabilities / Expertise
Solid experience combined with practical knowledge and qualifications that include:
• Broad business experience with knowledge of team building, administration, engineering, operations as well as an in-depth expertise in quality control, client and customer service.
• Understanding of the impact of new technology on business operations and marketing strategy.
• Experience instructing in simulation environments, training and leading group discussions.
• Designing assignments that are challenging and that offer teammates the opportunity to apply theory, and to practice the skills critical for success in today's fast paced business world.
• Evaluating performance and providing feedback in a constructive and motivating way.
• Working as part of a team that is committed to excellence.
Education
BA, Bachelor of Arts Mass Communication, North Carolina Agricultural and Technical State University, Greensboro, NC
Professional Affiliations
Co-chair United Way Greater Triangle
Capitol Broadcasting Co-chair, 2006-2018
Leadership Triangle – Regional Program Alum
Board of Directors 2003-2006
Society Broadcast Engineers
Certification received 2000, member 1999-present
Business Experience
WRAL-TV | FOX 50 | WILM-TV, Raleigh, NC 2012-2019
Master Control Operations Manager
Supervised all staff in the technical operation of three TV stations.
? Managed operations resulting in all programming and commercials air correctly 100% of time.
? Maintained 98% success rate on-air signal from transmitter to homes across top 25 market. (Live
news and syndicated programming)
? Acted as a fully capable standby operator for Master Control, Quality Control, and Ingest.
? Hired and trained new and existing operators.
? Reviewed and directed optimization of department’s work schedules, effectively managed
overtime resulting in ~ 2% savings.
? Collaborated and coordinated daily projects with departments throughout the station (News,
Engineering, Traffic, Sales, Creative Services, Digital Media, Programming)
? Achieved 98% success rate executing sales inventory to air through multiple platforms (OTA,
Digital, OTT).
? Resolved viewer concerns regarding audio and video signal issues.
? Finalized and distributed satellite feed information resulting in 100% accuracy.
? Coordinated special projects for Master Control; received department awards.
? Identified and developed Master Control personnel for high impact scenarios resulting in
optimal efficiency.
? Created FCC compliant documentation for procedure manuals.
WRAZ-TV FOX 50, Durham, NC 1998- 2012
Master Control Operations Manager, 2001-2012
Supervised all staff in the technical operation of the station.
? Acted as a fully capable standby operator for Master Control, Quality Control, and Ingest.
? Trained new and existing operators.
? Reviewed and directed optimization of department’s work schedules.
? Wrote and conducted employees’ reviews.
? Hired new operators, as needed.
? Acted as liaison to other departments in the station (News, Engineering, Traffic, Sales,
Promotions, Programming).
Awards and Accomplishments
• Two-time Employee of the Year WRAZ-TV FOX 50, Durham, NC