Childcare, Online ESL Teacher, Administration, Customer Service
Work Experience
ESL Tutor/Teacher
Samsung In-Touch Language
February 2019 to Present
• Tutored Korean adult students in English as a Second Language online from home
• Assisted students with their English speaking, reading, pronunciation, grammar, and comprehension
• Utilized different textbooks for students teaching English grammar at different levels
• Engaged in conversation about myriad topics with them to practice their English-speaking skills • Interacted with students of different English-speaking abilities and exercised patience with those who spoke less and challenged those who spoke more
• Corrected grammar, pronunciation, reading, comprehension, and speaking mistakes while also answering questions that students asked
• Shared information about the United students shared knowledge about Korea and got to know each other and learn from each other
Tutor/Teacher
LANGUAGE DEVELOPMENT SYSTEMS
July 2018 to January 2019
• Tutored Korean adult students in English as a Second Language online from home
• Assisted students with their English speaking, reading, pronunciation, grammar, and comprehension
• Utilized different textbooks for students teaching English grammar at different levels
• Engaged in conversation about myriad topics with students allowing them to practice their English-speaking skills
• Interacted with students of different English-speaking abilities and exercised patience with those who spoke less and challenged those who spoke more
• Corrected grammar, pronunciation, reading, comprehension, and speaking mistakes while also answering questions that students asked
• Shared information about the United States while students shared knowledge about Korea and got to know each other and learn from each other
Childcare Provider
2018 to 2018
• Supervise 5-year-old girl in her home with a special needs high functioning autistic diagnosis
• Provided her lunch on school half-days and her snack on regular school days
• Encouraged her love of anything artistic and made sure that she had everything she needed for her art projects
• Interacted, played, and conversed with the girl by playing board games, assisting with her social skills, and taking her outside for walks, scooter rides, and backyard games
Childcare Provider
2017 to 2018
• Supervise 1-year-old girl in her home with her basic diaper, food, drink, safety, learning, interactive, and play needs
• Sing, dance, read, watch age appropriate childcare programs, speak to, care for while sick and healthy
• Protect while transitioning to crawling and moving around home to explore in a child friendly environment
2017 Childcare Provider
• Supervised 15-year-old non-verbal autistic boy after school in his father's home
• Assisted him with activities of daily living: food, drink, toileting, hygiene
• Interacted with him: communication, play, singing, dancing, spinning, jumping
• Monitored him for his safety so that he would go home and remain home
2017 Childcare Provider
• Supervise 6-year-old non-verbal autistic boy with leg braces after school in his parents' home Assist him with activities of daily living: feeding, diaper changes, walking, stairs, pushing him in a carriage
• Interact with him: communication, play, singing, dancing, playground, a little sign language, balls, bubbles
• Monitor him for his safety so that he is safe on trips outside of his home
Cambly Tutor
2014 to 2017
• Tutored English as a second language students online from home
• Participated in conversations with students about a myriad of topics
• Assisted students in practicing English speaking, grammar, vocabulary, reading, writing, spelling, and comprehension
• Discovered students learning history and allowed them to lead the class or lead the class depending on their preference
• Taught students from all around the world, of all ages, and all abilities
• Read and discussed articles with students and was requested by them often
• Created lesson plans as needed and taught informal lessons as well
Office Assistant
Marathon Data Systems - Boston, MA
2014 to 2014
• Accounts receivable, expert maintenance of production equipment, and office environment • Travel booking for all personnel, as well as overview of expense accounts and access to daily personnel and customer accounts
• Accounting preparation and dissemination, sales and profit accountability
South End, Child Care Overseer and Instructor
Boston Sports Club - Boston, MA
2012 to 2014
• Responsible for all child safety, additionally opening and closing the center
• Daily tracking of drop-offs and pick-ups, and other detailed database entry and oversight
• Detailed provision of information on child behavior and any concerns with parents
• Meticulous oversight of child and site hygiene
• Professional assistance of newly-enrolled children with adjustment issues
• Child care plan development and oversight, tutoring and age-appropriate learning activities
• Specialized practice with multi-cultural, gender-specific children with special needs
Telemarketer/Appointment Setter
Massachusetts Audiology Hearing Center - Watertown, MA 2011 to 2012
• Successful cold calling of potential prospects utilizing scripts to schedule free hearing tests
• Overcoming of any objections which might arise, as per company policy
• Evaluation of levels of hearing loss, and health insurance determination
• Creation of new prospect files, database entry and follow-up with clients and insurance companies
Office Clerk
Census Bureau-Regional Center - Boston, MA 2008 to 2010
• Administration of data distribution to regional and Federal agencies
• Accounts Payable
• Oversight of clerical work for smooth operation of work flow
• Payroll processing
• Phone service administration with Federal, State, County and Municipal agencies
Billing Specialist
Pro Tool & Supply - Waltham, MA
2007 to 2008
• Confirmation and detailed organization of shipping product and materials orders to and from customers, utilizing specialized computer programs
• Organized detailed operation of order shipping; accounts payable
Medical Telecommunications Customer Service Representative
Masco, Inc - Boston, MA
2007 to 2007
• Telecommunications coordination and oversight from and between Beth Israel Deaconess Hospital and Dana Farber Cancer Institute
• Professional multi-cultural interaction between medical personnel, patients, and their families and support systems, often internationally
• Successful, multi-database oversight, data input and database management
Education
Diploma
University of Massachusetts Boston - Boston, MA 2013 to 2017
Diploma in Medical
Bryman Institute - Brighton, MA
2005 to 2006
Liberal Arts and Science
Harvard University Extension School - Cambridge, MA
1998 to 2005
Liberal Arts and Science
Tufts University - Medford, MA
1997 to 1998
Skills
Typing, Communications, problem solving, Teaching
Work Experience
ESL Tutor/Teacher
Samsung In-Touch Language
February 2019 to Present
• Tutored Korean adult students in English as a Second Language online from home
• Assisted students with their English speaking, reading, pronunciation, grammar, and comprehension
• Utilized different textbooks for students teaching English grammar at different levels
• Engaged in conversation about myriad topics with them to practice their English-speaking skills • Interacted with students of different English-speaking abilities and exercised patience with those who spoke less and challenged those who spoke more
• Corrected grammar, pronunciation, reading, comprehension, and speaking mistakes while also answering questions that students asked
• Shared information about the United students shared knowledge about Korea and got to know each other and learn from each other
Tutor/Teacher
LANGUAGE DEVELOPMENT SYSTEMS
July 2018 to January 2019
• Tutored Korean adult students in English as a Second Language online from home
• Assisted students with their English speaking, reading, pronunciation, grammar, and comprehension
• Utilized different textbooks for students teaching English grammar at different levels
• Engaged in conversation about myriad topics with students allowing them to practice their English-speaking skills
• Interacted with students of different English-speaking abilities and exercised patience with those who spoke less and challenged those who spoke more
• Corrected grammar, pronunciation, reading, comprehension, and speaking mistakes while also answering questions that students asked
• Shared information about the United States while students shared knowledge about Korea and got to know each other and learn from each other
Childcare Provider
2018 to 2018
• Supervise 5-year-old girl in her home with a special needs high functioning autistic diagnosis
• Provided her lunch on school half-days and her snack on regular school days
• Encouraged her love of anything artistic and made sure that she had everything she needed for her art projects
• Interacted, played, and conversed with the girl by playing board games, assisting with her social skills, and taking her outside for walks, scooter rides, and backyard games
Childcare Provider
2017 to 2018
• Supervise 1-year-old girl in her home with her basic diaper, food, drink, safety, learning, interactive, and play needs
• Sing, dance, read, watch age appropriate childcare programs, speak to, care for while sick and healthy
• Protect while transitioning to crawling and moving around home to explore in a child friendly environment
2017 Childcare Provider
• Supervised 15-year-old non-verbal autistic boy after school in his father's home
• Assisted him with activities of daily living: food, drink, toileting, hygiene
• Interacted with him: communication, play, singing, dancing, spinning, jumping
• Monitored him for his safety so that he would go home and remain home
2017 Childcare Provider
• Supervise 6-year-old non-verbal autistic boy with leg braces after school in his parents' home Assist him with activities of daily living: feeding, diaper changes, walking, stairs, pushing him in a carriage
• Interact with him: communication, play, singing, dancing, playground, a little sign language, balls, bubbles
• Monitor him for his safety so that he is safe on trips outside of his home
Cambly Tutor
2014 to 2017
• Tutored English as a second language students online from home
• Participated in conversations with students about a myriad of topics
• Assisted students in practicing English speaking, grammar, vocabulary, reading, writing, spelling, and comprehension
• Discovered students learning history and allowed them to lead the class or lead the class depending on their preference
• Taught students from all around the world, of all ages, and all abilities
• Read and discussed articles with students and was requested by them often
• Created lesson plans as needed and taught informal lessons as well
Office Assistant
Marathon Data Systems - Boston, MA
2014 to 2014
• Accounts receivable, expert maintenance of production equipment, and office environment • Travel booking for all personnel, as well as overview of expense accounts and access to daily personnel and customer accounts
• Accounting preparation and dissemination, sales and profit accountability
South End, Child Care Overseer and Instructor
Boston Sports Club - Boston, MA
2012 to 2014
• Responsible for all child safety, additionally opening and closing the center
• Daily tracking of drop-offs and pick-ups, and other detailed database entry and oversight
• Detailed provision of information on child behavior and any concerns with parents
• Meticulous oversight of child and site hygiene
• Professional assistance of newly-enrolled children with adjustment issues
• Child care plan development and oversight, tutoring and age-appropriate learning activities
• Specialized practice with multi-cultural, gender-specific children with special needs
Telemarketer/Appointment Setter
Massachusetts Audiology Hearing Center - Watertown, MA 2011 to 2012
• Successful cold calling of potential prospects utilizing scripts to schedule free hearing tests
• Overcoming of any objections which might arise, as per company policy
• Evaluation of levels of hearing loss, and health insurance determination
• Creation of new prospect files, database entry and follow-up with clients and insurance companies
Office Clerk
Census Bureau-Regional Center - Boston, MA 2008 to 2010
• Administration of data distribution to regional and Federal agencies
• Accounts Payable
• Oversight of clerical work for smooth operation of work flow
• Payroll processing
• Phone service administration with Federal, State, County and Municipal agencies
Billing Specialist
Pro Tool & Supply - Waltham, MA
2007 to 2008
• Confirmation and detailed organization of shipping product and materials orders to and from customers, utilizing specialized computer programs
• Organized detailed operation of order shipping; accounts payable
Medical Telecommunications Customer Service Representative
Masco, Inc - Boston, MA
2007 to 2007
• Telecommunications coordination and oversight from and between Beth Israel Deaconess Hospital and Dana Farber Cancer Institute
• Professional multi-cultural interaction between medical personnel, patients, and their families and support systems, often internationally
• Successful, multi-database oversight, data input and database management
Education
Diploma
University of Massachusetts Boston - Boston, MA 2013 to 2017
Diploma in Medical
Bryman Institute - Brighton, MA
2005 to 2006
Liberal Arts and Science
Harvard University Extension School - Cambridge, MA
1998 to 2005
Liberal Arts and Science
Tufts University - Medford, MA
1997 to 1998
Skills
Typing, Communications, problem solving, Teaching