Chelsea's resume
Summary of Qualifications:
Talented Customer Service Associate professionally skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals. Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Exceptional time management and problem-solving skills. Ability to function at a high level in a wide variety of settings. Computer proficient.
Work Experience:
Childcare/Choir Assistant, VanNest Assembly of God- Bronx, NY
2013- Present
• Build interpersonal bonds within the children’s choir to enhance the meaning of the music.
• Provide support and assistance for choir members and staff as needed.
• Communicated with parents and guardians regarding children's progress and daily activities.
• Provided supervision and care for children while initiating positive measures to control behavior.
• Provided a clean and safe environment for all children.
Retail Associate, Staples-Yonkers, Ny
2018- 2019
• Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
• Interacted with 100-500 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases and opening new accounts.
• Contributed to business growth by confirming customer satisfaction with service and quality.
• Accurately handled over $ 5000 of payments daily in checks, cash and credit cards payments for products.
• Performed daily task including stocking, creating merchandise displays, re-merchandising, pricing markdowns, transferring merchandise, inventory control and processing transactions.
• Trained new employees on basic customer service techniques and procedures.
• Answered 25+ inbound calls per day and directed to designated individuals or departments.
Library Assistant, Lincoln High School/Roosevelt High School- Yonkers, NY 2013-2017
• Sorted, organized, shelved and maintained print/ non-print materials.
• Updated and managed periodicals, such as magazines and newspapers.
• Tracked overdue materials and assisted patrons with checkouts.
• Developed the ability to multi- task, and the ability to keep composure under overwhelming work conditions.
Education:
Associate degree in Business Exp. 2020
SUNY Westchester Community College
Summary of Qualifications:
Talented Customer Service Associate professionally skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals. Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Exceptional time management and problem-solving skills. Ability to function at a high level in a wide variety of settings. Computer proficient.
Work Experience:
Childcare/Choir Assistant, VanNest Assembly of God- Bronx, NY
2013- Present
• Build interpersonal bonds within the children’s choir to enhance the meaning of the music.
• Provide support and assistance for choir members and staff as needed.
• Communicated with parents and guardians regarding children's progress and daily activities.
• Provided supervision and care for children while initiating positive measures to control behavior.
• Provided a clean and safe environment for all children.
Retail Associate, Staples-Yonkers, Ny
2018- 2019
• Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
• Interacted with 100-500 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases and opening new accounts.
• Contributed to business growth by confirming customer satisfaction with service and quality.
• Accurately handled over $ 5000 of payments daily in checks, cash and credit cards payments for products.
• Performed daily task including stocking, creating merchandise displays, re-merchandising, pricing markdowns, transferring merchandise, inventory control and processing transactions.
• Trained new employees on basic customer service techniques and procedures.
• Answered 25+ inbound calls per day and directed to designated individuals or departments.
Library Assistant, Lincoln High School/Roosevelt High School- Yonkers, NY 2013-2017
• Sorted, organized, shelved and maintained print/ non-print materials.
• Updated and managed periodicals, such as magazines and newspapers.
• Tracked overdue materials and assisted patrons with checkouts.
• Developed the ability to multi- task, and the ability to keep composure under overwhelming work conditions.
Education:
Associate degree in Business Exp. 2020
SUNY Westchester Community College