Charlie Ortega's Resume
EDUCATION
Georgia Gwinnett College December 2020
Bachelor of Arts, Political Science; concentration in Legal Studies Lawrenceville, Georgia
Honors: magna cum laude
WORK EXPERIENCE
Metro by T-Mobile November 2016 – Present
Mobile Expert Duluth, Georgia
• Explored individual needs of clients and provided live demonstrations on devices.
• Effectively made product and rate plan recommendations to clients.
• Educated, on average, twenty customers daily on promotions and services offered.
• Consistently reached and exceeded the company’s expected goals and quotas.
The JW Law Firm May 2020 – July 2020
Paralegal Intern Tucker, Georgia
• Drafted letters of representation, filed claims, maintained correspondence, and responded to emails.
• Assisted clients with finding and setting up medical treatment.
• Prepared and organized case files and handled five to ten on a daily basis.
• Gathered medical reports and treatment bills from providers.
• Negotiated with medical providers for reductions on client accounts.
• Communicated with clients consistently about updates on their case and assured high satisfaction.
SKILLS, CERTIFICATIONS, AND VOLUNTEER EXPERIENCE
Skills
• Proficient with Microsoft Programs such as Word, Excel, and PowerPoint
• Experience with case management software (ZolaSuites)
• Experience with legal research
• Experience drafting various legal documents
• Able to adapt to new environments
• Fluent in Spanish
Certifications
• Paralegal Certification from Georgia Gwinnett College
• Notary Public, State of Georgia
Relevant Coursework
• Legal Research and Writing
• Civil Litigation I & II
• Criminal Law
Volunteer Experience
• Junior Achievement of Georgia
o Mentored students for Junior Achievement of Georgia, a program that helps kids learn about financial decision making.
ACTIVITIES
The Law Society, President June 2020 – Present
• The club’s goal is to provide students with access to a supportive network in their legal academic endeavors.
Finance Club, Treasury January 2020 – June 2020
• Committed to further the member’s knowledge of finance and present opportunities to engage with the community.
Pi Sigma Alpha November 2020 – Present
• Member of the National Political Science Honor Society, an organization that is unique to college campuses across the United States that acknowledges high academic attainment.
EDUCATION
Georgia Gwinnett College December 2020
Bachelor of Arts, Political Science; concentration in Legal Studies Lawrenceville, Georgia
Honors: magna cum laude
WORK EXPERIENCE
Metro by T-Mobile November 2016 – Present
Mobile Expert Duluth, Georgia
• Explored individual needs of clients and provided live demonstrations on devices.
• Effectively made product and rate plan recommendations to clients.
• Educated, on average, twenty customers daily on promotions and services offered.
• Consistently reached and exceeded the company’s expected goals and quotas.
The JW Law Firm May 2020 – July 2020
Paralegal Intern Tucker, Georgia
• Drafted letters of representation, filed claims, maintained correspondence, and responded to emails.
• Assisted clients with finding and setting up medical treatment.
• Prepared and organized case files and handled five to ten on a daily basis.
• Gathered medical reports and treatment bills from providers.
• Negotiated with medical providers for reductions on client accounts.
• Communicated with clients consistently about updates on their case and assured high satisfaction.
SKILLS, CERTIFICATIONS, AND VOLUNTEER EXPERIENCE
Skills
• Proficient with Microsoft Programs such as Word, Excel, and PowerPoint
• Experience with case management software (ZolaSuites)
• Experience with legal research
• Experience drafting various legal documents
• Able to adapt to new environments
• Fluent in Spanish
Certifications
• Paralegal Certification from Georgia Gwinnett College
• Notary Public, State of Georgia
Relevant Coursework
• Legal Research and Writing
• Civil Litigation I & II
• Criminal Law
Volunteer Experience
• Junior Achievement of Georgia
o Mentored students for Junior Achievement of Georgia, a program that helps kids learn about financial decision making.
ACTIVITIES
The Law Society, President June 2020 – Present
• The club’s goal is to provide students with access to a supportive network in their legal academic endeavors.
Finance Club, Treasury January 2020 – June 2020
• Committed to further the member’s knowledge of finance and present opportunities to engage with the community.
Pi Sigma Alpha November 2020 – Present
• Member of the National Political Science Honor Society, an organization that is unique to college campuses across the United States that acknowledges high academic attainment.