Chareka L Jackson
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Chareka L Jackson

CHAREKA JACKSON
C------------ |------------ | Aubrun, GA 30011
Summary
Reliable and friendly Key Holder adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
Reliable and punctual Sales Associate possessing excellent work ethic and more than 5 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.
Inventory management Team member development Leadership development Customer outreach Dedicated team player Approachable
Skills
Experience
Time management Flexible
Reliable and dependable Excellent multi-tasker Flexible schedule
Key Holder | Scrubs & Beyond - Lawrenceville, GA | 07/2019 - Current
Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting Scrubs items.
Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Sales Associate | Aerie - Buford, GA | 02/2019 - 08/2019
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application. Observed customer behaviors to identify security threats and escalate concerns to supervisors. Recommended optimal merchandise based on customer needs and desires.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Key Holder | Brooklynn - Buford, GA | 08/2018 - 01/2019
Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies. Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Keyholder | Arete - Buford, GA | 06/2017 - 07/2018
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Organized and updated schedules to optimize coverage for expected customer demands.
Managed inventory and stock levels in coordination with purchasing and receiving department.
Operated cash register.
Described merchandise and services to customers.
Answered questions and resolved concerns.
Maintained store in clean and neat manner.
Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
Education and Training
Mill Creek High School | Hoschton, GA | 05/2017
High School Diploma
Georgia Gwinnett College | Lawrenceville, GA Some College (No Degree): Nursing