Cathy Marshall
Cathy Marshall
PROFESSIONAL EXPERIENCE:
Driver for Lyft, Boston, MA Dec 2017 � Present
Drive clients safely to their destinations in the greater Boston area. Always provide superior customer service with a smile to satisfied passengers each and every ride.
Arin Realty Co., Inc, Newton, MA Sep 2017 � Jan 2018
Administrative Assistant
Drafted leases and CPI/renewal letters for tenants and helped run the day to day operations answering client requests and prepared work orders. Kept all files up-to-date and maintained the office Calendar. Acted as receptionist greeting clients, answering phone and assisting clients with paperwork.
William Raveis Real Estate, Newton, MA May 2016 � April 2017
Marketing Administrator
Ran the day to day operations of the office for 35 agents in varying degrees of needs from helping with MLS listings to personal marketing and problem solving
Produced beauty sheets and marketing materials weekly and on demand
Managed LINK system for the office listings
Acted as Administrative Manger for the office currently ensuring all listings and closings were processed accurately
Ordered all office supplies along with signs, riders and special orders
Coldwell Banker Residential Brokerage, Dedham, MA 2003 - 2016
Office Administrator
Produced and oversaw all marketing for 30+ Realtor's to help each realize their monthly goals
On-boarded new agents processing all paperwork and trained them on internal systems
Created all ads for the Dedham Times and Boston Globe using Microsoft Publishing to PDF
Ran day to day operations of the office drafting purchase and sales, closing documents and related documents.
Acted as local IT operations to ensure all PC�s and equipment function as needed for the agents and their representatives
Acted as liaison between outside representatives and corporate management
Produced weekly reports for corporate to show growth incorporating new ideas and innovations to train agents on how to grow their business
Maintained personal relationships with all agents, management and vendors to assist with growth of their business while keeping integrity and corporate Code of Ethics
Paid all bills in a timely manner utilizing self-prepared research as needed for Corporate
Planned events as needed, i.e. Pie in the Sky fundraiser, Big Wishes for Little Wanderers, Holiday Events and special occasions
Sea Gardens Beach and Tennis Resort, Pompano Beach, FL 2000 - 2002
Office Manager/Human Resource Coordinator
Coordinated and processed all personnel actions of staff; assist in the planning, organization, and coordination of a personnel management program, including recruitment, selection, employment, leave accounting and the development and maintenance of a personnel record management, storage, and retrieval system
Applied knowledge of policies and procedures to employment procedures for initial hires, extensions, title changes, merits, promotions, transfers, terminations, etc.
Assisted district managers and administrators with proper documentation of hires and extensions as needed. Kept the minutes for the Board of Directors
Assisted the Activities Director attending various events to welcome guests
Updated and maintained personnel records; input data from internal Personnel Action Forms to ensure accuracy of salary rate, benefit, merit, funding and status changes
Aided in planning, organization and implementation of guidelines and procedures to ensure adherence to legal mandates, policies, and regulations
Additional Relative Experience
Crime and Justice Foundation, Boston, MA
Corporate Secretary
Acted as corporate secretary for growing non-profit organization running the front office. Supported all staff from managers to the Director and Board of Directors. Trained as a Mediator. Worked for over 8 years before relocating to Florida.
EDUCATION:
Boston Business School, Boston, MA - attended one year of two year Program
Fisher Junior College, Boston, MA - completed one year towards Associate Degree
Licensed Real Estate Agent in Florida working at MCI Realty.
SKILLS:
Proficiency in Microsoft Office Word, Excel, PowerPoint, Publishing & Outlook
Multi-tasking
Ad Development
Office Management
Human Resources
Marketing including social media, press and direct mail
Non-profit Fund Raising
Event Coordination
Interpersonal Skills including Customer Service
Cathy Marshall
PROFESSIONAL EXPERIENCE:
Driver for Lyft, Boston, MA Dec 2017 � Present
Drive clients safely to their destinations in the greater Boston area. Always provide superior customer service with a smile to satisfied passengers each and every ride.
Arin Realty Co., Inc, Newton, MA Sep 2017 � Jan 2018
Administrative Assistant
Drafted leases and CPI/renewal letters for tenants and helped run the day to day operations answering client requests and prepared work orders. Kept all files up-to-date and maintained the office Calendar. Acted as receptionist greeting clients, answering phone and assisting clients with paperwork.
William Raveis Real Estate, Newton, MA May 2016 � April 2017
Marketing Administrator
Ran the day to day operations of the office for 35 agents in varying degrees of needs from helping with MLS listings to personal marketing and problem solving
Produced beauty sheets and marketing materials weekly and on demand
Managed LINK system for the office listings
Acted as Administrative Manger for the office currently ensuring all listings and closings were processed accurately
Ordered all office supplies along with signs, riders and special orders
Coldwell Banker Residential Brokerage, Dedham, MA 2003 - 2016
Office Administrator
Produced and oversaw all marketing for 30+ Realtor's to help each realize their monthly goals
On-boarded new agents processing all paperwork and trained them on internal systems
Created all ads for the Dedham Times and Boston Globe using Microsoft Publishing to PDF
Ran day to day operations of the office drafting purchase and sales, closing documents and related documents.
Acted as local IT operations to ensure all PC�s and equipment function as needed for the agents and their representatives
Acted as liaison between outside representatives and corporate management
Produced weekly reports for corporate to show growth incorporating new ideas and innovations to train agents on how to grow their business
Maintained personal relationships with all agents, management and vendors to assist with growth of their business while keeping integrity and corporate Code of Ethics
Paid all bills in a timely manner utilizing self-prepared research as needed for Corporate
Planned events as needed, i.e. Pie in the Sky fundraiser, Big Wishes for Little Wanderers, Holiday Events and special occasions
Sea Gardens Beach and Tennis Resort, Pompano Beach, FL 2000 - 2002
Office Manager/Human Resource Coordinator
Coordinated and processed all personnel actions of staff; assist in the planning, organization, and coordination of a personnel management program, including recruitment, selection, employment, leave accounting and the development and maintenance of a personnel record management, storage, and retrieval system
Applied knowledge of policies and procedures to employment procedures for initial hires, extensions, title changes, merits, promotions, transfers, terminations, etc.
Assisted district managers and administrators with proper documentation of hires and extensions as needed. Kept the minutes for the Board of Directors
Assisted the Activities Director attending various events to welcome guests
Updated and maintained personnel records; input data from internal Personnel Action Forms to ensure accuracy of salary rate, benefit, merit, funding and status changes
Aided in planning, organization and implementation of guidelines and procedures to ensure adherence to legal mandates, policies, and regulations
Additional Relative Experience
Crime and Justice Foundation, Boston, MA
Corporate Secretary
Acted as corporate secretary for growing non-profit organization running the front office. Supported all staff from managers to the Director and Board of Directors. Trained as a Mediator. Worked for over 8 years before relocating to Florida.
EDUCATION:
Boston Business School, Boston, MA - attended one year of two year Program
Fisher Junior College, Boston, MA - completed one year towards Associate Degree
Licensed Real Estate Agent in Florida working at MCI Realty.
SKILLS:
Proficiency in Microsoft Office Word, Excel, PowerPoint, Publishing & Outlook
Multi-tasking
Ad Development
Office Management
Human Resources
Marketing including social media, press and direct mail
Non-profit Fund Raising
Event Coordination
Interpersonal Skills including Customer Service