Catherine Robertson
Catherine Robertson
2009 Mount Laurel Road
Fleetwood, Pa
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Professional Summary
Administrative Professional With Extensive Experience In Customer Service And
Logistics.
Excellent Communications, Interpersonal, Computer And Organizational Skills. Detail
Oriented
Team Player Recognized For Willingness To Go The Extra Mile. A Quick Learner With
The Ability To
Produce Quality Work.
Professional Experience :
Central PA Teamsters Health and Welfare Fund
1055 Spring Street
Reading, PA. 19612
------------
4/2016 to Present
Full time, hands on Healthcare Customer Service Representative/Claims Processor
Answer member and provider calls related to medical questions and claim
Retrieve, research, and respond to member and provider voicemails regarding medical
questions and claims.
Backup other customer service associates on non-medical calls (e.g. - eye and dental).
Process Claims.
Process Pending Claim Letters for members.
Respond to emails relating to Claim Status Reports from providers.
Aerotek
Penske
2675 Morgantown Road Reading, PA ------------000
Penske 24/7 Roadside
03/2015 to 1/2016
Provide emergency roadside assistance to customers 24 hours a day, 365 days a year
Catherine Robertson
2009 Mount Laurel Road
Fleetwood, Pa
------------
Professional Summary
Administrative Professional With Extensive Experience In Customer Service And
Logistics.
Excellent Communications, Interpersonal, Computer And Organizational Skills. Detail
Oriented
Team Player Recognized For Willingness To Go The Extra Mile. A Quick Learner With
The Ability To
Produce Quality Work.
Professional Experience :
Central PA Teamsters Health and Welfare Fund
1055 Spring Street
Reading, PA. 19612
------------
4/2016 to Present
Full time, hands on Healthcare Customer Service Representative/Claims Processor
Answer member and provider calls related to medical questions and claim
Retrieve, research, and respond to member and provider voicemails regarding medical
questions and claims.
Backup other customer service associates on non-medical calls (e.g. - eye and dental).
Process Claims.
Process Pending Claim Letters for members.
Respond to emails relating to Claim Status Reports from providers.
Aerotek
Penske
2675 Morgantown Road Reading, PA ------------000
Penske 24/7 Roadside
03/2015 to 1/2016
Provide emergency roadside assistance to customers 24 hours a day, 365 days a year